Nhs Call Handler

2 weeks ago


Wigan, United Kingdom Jobwise Ltd Full time

**Have you worked in Customer Service? How would you like to be part of an exciting project supporting the NHS?**

**We are looking to recruit x 3 NHS Call Handlers to join the team support the out of hours services and be trained on triaging patient appointments for GP Practices and Medical Hubs within the Wigan Borough.**

**If you are ambitious, trustworthy, enthusiastic and would love the opportunity to gain exposure to working within an office environment in the NHS we want to hear from you**

**We are seeking applicants who are flexible, can work hours on a rota over 7 days in the week and are immediately available we would LOVE to hear from you**

**Offering part time hours with shifts of 8am to 2pm or 2pm to 8pm Monday to Friday and either a Saturday or Sunday 8am to 4pm, this is an amazing opportunity to have some flexibility in your day regardless of what shift you are working.**

**What will you be doing as an NHS Call Handler?**
- As an NHS Call Handler you will be helping patients to book appointments using a triage system
- Using your customer service skills, you will remain calm and professional whilst dealing with patients over the telephone
- You will be using the in-house system to go through a series of questions with the patient to identify the situation, before either offering an appointment or advise
- As a NHS Call Handler will also be supporting the doctors and healthcare workers on site to provide a quick response to patient queries, overcoming some challenging and sensitive issues
- You will be using your IT skills to navigate the system to update patients records.

**What skills and experience will you need as a NHS Call Handler?**
- As a NHS Call Handler you will enjoy using your positive can do attitude
- You have an excellent telephone manner
- Enjoy using your naturally empathy when dealing with difficult patients over the phone
- As a NHS Call Handler you have great listening skills and are enthusiastic about the role
- Happy being flexible and committed to working on a rota shift pattern spread over 7 days

**What will you get in return for your work as a NHS Call Handler?**
- On-going temporary opportunity
- Regular hours 24 -30 per week and on site working
- Be part of a expansion project and enjoy the new offices
- Opportunity for overtime to boost your income
- Great company to be part off
- Current office based in WN1 postcode will be moving to WN3 post code
- Opportunities to progress within the business
- Full training and support
- Fantastic team
- £9.50 per hour with weekly pay
- Immediate start

**Job Types**: Part-time, Temporary contract, Temp to perm
Part-time hours: 24 per week

**Salary**: £9.50 per hour

Schedule:

- Monday to Friday
- Overtime
- Weekend availability
- Weekends only

COVID-19 considerations:
Weekly LFT testing for staff and temperature checks
Allocated own head set to take home

Ability to commute/relocate:

- Wigan, WN3 6PR: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: 27683



  • Wigan, United Kingdom Jobwise Ltd Full time

    **Have you worked in hospitality, retail, restaurants or bar work and are looking for that next step into a different industry? Are you ambitious, trustworthy, bubbly, enthusiastic and would love the opportunity to gain exposure to working within of office environment in the NHS? If you are flexible and can work hours on a rota over 7 days in the week and...


  • Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    We are looking for a Resuscitation Officer to join our motivated, passionate team for the ongoing development of our Resuscitation service within the North west. We work within an integrated Teaching Organisation that covers the hospital sites of Wrightington, Wigan and Leigh as well as the surrounding community areas. We have a motivated workforce to whom...


  • Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    A vacancy has arisen as a MDT Coordinator/Tracker Band 4 for 37.5 hours per week Monday to Friday in a fixed term/secondment full time role until September 2024 to cover Maternity Leave. We are responsible for all submissions to Cancer Waiting times, The Cancer Registry, Peer Review and National cancer audits and Data sets. Vacancy may potentially become...

  • Domestic Assistant

    6 days ago


    Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    Wrightington, Wigan and Leigh NHS Foundation Trust are currently recruiting for a Domestic Assistant based at Wrightington Hospital. The post will be working 27.5 hrs per week, Monday to Friday 14.00 - 19.30 We are seeking motivated individuals to undertake a full range of domestic duties. They should possess the ability to manage their work on a daily...

  • Domestic Assistant

    3 days ago


    Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    Wrightington, Wigan and Leigh NHS Foundation Trust are currently recruiting for a Domestic Assistant based at Wrightington Hospital. The post will be working 15 hrs per week, Monday to Friday 7pm - 10pm We are seeking motivated individuals to undertake a full range of domestic duties. They should possess the ability to manage their work on a daily basis;...

  • Domestic Assistant

    6 days ago


    Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    Wrightington, Wigan and Leigh NHS Foundation Trust are currently recruiting for a Domestic Assistant based at Wrightington Hospital. The post will be working 15 hrs per week, Monday to Friday 5pm - 8pm We are seeking motivated individuals to undertake a full range of domestic duties. They should possess the ability to manage their work on a daily basis;...

  • Acute Pain Sister

    5 days ago


    Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    Are you ready for a new challenge? Do you want to make a difference? Band 6 Acute Pain Sister role has become available at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust. To ensure a high standard of care is delivered by the nursing team within the acute pain service through the provision of evidence based practice. To supervise...


  • Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    The main purpose of the role is to facilitate the efficient running of the unit by receiving patients onto the unit, ensuring all patients are checked in and out and that future appointments are booked. The post holder will also assist the medical and nursing teams with clerical tasks. All aspects of administration will be conducted according to Standard...


  • Wigan, United Kingdom Dignity Funerals Full time

    Funeral Service Arranger - Call Handler. Full-time, permanent Middleton & Wood Funeral Directors, Ince, Wigan. £22,841.61 per annum 38.33 hours per week, Monday - Friday 09:00-17:00. Accruing 22 - 25 days holiday + bank holidays | Sick pay eligibility after 12-month qualifying period | Life Assurance 2 x salary At Dignity, we are proud to work in a...

  • Ward Clerk

    2 days ago


    Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    A key role within the Emergency Department, the main duties being reception, clerical and administration support. We are seeking to recruit an enthusiastic individual to join our amazing team on the Emergency Department. Please be aware this role may require you to work in areas that are designated as positive, asymptomatic and negative Covid wards. This...

  • Locum Consultant in Acute Medicine

    Found in: Talent UK C2 - 5 days ago


    Wigan, United Kingdom Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Full time

    Job summary Wrightington, Wigan & Leigh Teaching Hospitals NHS Foundation Trust (WWL) are looking to recruit a forward-thinking and motivated individual to join our team of Acute Medicine Consultants delivering our Acute Medicine services. This will present an excellent opportunity for an experienced clinician with a comprehensive understanding of...


  • Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    We are looking for a part time telephonist (25 hour post) in busy Switchboard Dept. With flexibility to cover shifts over a 24 hour period working rostered shifts. The postholder will be expected to work with a very flexible approach to provide assistance as required in the busy Switchboard Dept to ensure a continuous service for our patients &...

  • Locum Consultant in Acute Medicine

    Found in: Talent UK C2 - 5 days ago


    Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    Choose Well - Choose WWL Job overview Wrightington, Wigan & Leigh Teaching Hospitals NHS Foundation Trust (WWL) are looking to recruit a forward-thinking and motivated individual to join our team of Acute Medicine Consultants delivering our Acute Medicine services. This will present an excellent opportunity for an experienced clinician with a...


  • Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    We are looking for a part time telephonist (24 hour post) in busy Switchboard Dept. With flexibility to cover shifts over a 24 hour, 7 days per week period working rostered shifts. The postholder will be expected to work with a very flexible approach to provide assistance as required in the busy Switchboard Dept to ensure a continuous service for our...

  • Tci Officer

    2 days ago


    Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    We are looking for a highly motivated individual to join the Admissions booking team at Wrightington Hospital. We are looking to recruit a 37.5hrs permanent post holder. Please note the vacancy may close earlier if we receive a high volume of applicants To be operationally responsible for the management of elective specialist orthopedic admissions....

  • Infection Prevention

    Found in: Talent UK C2 - 3 weeks ago


    Wigan, United Kingdom Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Full time

    Job summary An exciting opportunity has arisen within the Infection Prevention and Control Team at Wrightington , Wigan, and Leigh NHS Foundation Trust for an enthusiastic Senior Infection control Nurse to work in our team. The post holder will provide Infection Prevention and Control advice to the Trust, patients, and all healthcare employees of...

  • Infection Prevention

    Found in: Talent UK C2 - 3 weeks ago


    Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    Choose Well - Choose WWL Job overview An exciting opportunity has arisen within the Infection Prevention and Control Team at Wrightington , Wigan, and Leigh NHS Foundation Trust for an enthusiastic Senior Infection control Nurse to work in our team. The post holder will provide Infection Prevention and Control advice to the Trust, patients, and...

  • Chemotherapy Staff Nurse-Oncology

    Found in: Talent UK C2 - 2 weeks ago


    Wigan, United Kingdom Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Full time

    Job summary The Oncology unit at the Cancer care Centreare looking for a forward thinking and enthusiastic nurse to join our friendly team in helping us to drive forward the chemotherapy service at the Cancer Care Centre. The successful candidate will join an established team who are working hard to develop the services we offer to our patients in...


  • Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    If you are looking to work as a HR Adviser in a busy, multi-faceted environment, then we’ve got the job for you. This is a permanent full time post (37.5 hours) working across Monday to Friday. In this demanding role you will support the Senior HR Business Partner in providing a comprehensive, responsive and high-quality service. Providing pragmatic and...


  • Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

    Do you want to work at the North West's leading specialist orthopaedic hospital? Do you want to help patients recover from surgery and reach their full potential? We are looking for an enthusiastic Therapy Assistant who would like to join our Elective Orthopaedic In-patient team at Wrightington Hospital. The post holder will work collaboratively with...