![Public Sector Resourcing](https://media.trabajo.org/img/noimg.jpg)
Senior User Researcher
2 months ago
**Senior User Researcher**
**Contract Term: 12 Months**
**Contracting Authority: DWP***
**Location: Hybrid working, Leeds**
We are looking for an outstanding Senior User Researcher, who can make a positive impact, and who wants to contribute to the most demanding and exciting new digital service for the UK Government. Let’s be clear about the impact of your work - better digital services in government will change the face of public services and have the potential to dramatically transform the future of millions of people.
You have a strong research background, with experience in the full range of User research and design methods and the ability to translate research findings into actionable recommendations and be ready to quickly get to work in an agile multidisciplinary team of Developers, Designers, and Analysts focused on the Department for Work and Pensions’ flagship welfare reform programme.
Specifically, for the current assignment, you need to have experience working closely with Service Design and Data Science teams, preferably within government, and have strong CV and portfolio examples to demonstrate your expertise. We hope to find a researcher with strong experience in government as well as experimentation and ideation user research work.
**As a **Senior User Researcher **your main responsibilities would be**:
? Lead on research projects, working with a wider team of Designers, Analysts and Developers to help define and deliver the best methodology to address the specific needs in producing a responsive digital service
? Familiarise yourself with the project’s user research work to date and devise a strategy of moving the work forward
? Plan, design and conduct user research sessions, including guerrilla testing, user testing, focus groups and workshops, persona creation and card sorting on a regular basis, testing both high-level concepts, and aspects of the service as it is designed and developed, and developing and maintaining a picture of the users
? Collaboratively analyse the findings of user research to identify common themes and points of user contention and provide actionable recommendations to the relevant team members.
? Use findings of user data to work closely with designers and analysts to iterate the developing service
? Manage business relations with usability and market research agencies to support necessary research processes
? Support the learning and development of less experienced and trainee User Researchers within the team
? Thrive working in an agile environment, using your own creativity, resourcefulness and initiative to maximise the quality of user research and its impact on the service development
- Be visible within the team and be able to engage, build trust and energise a team culture that is responsive to the findings of user research.
***
**You’ll have relevant experience in**:
? At least 5 years of practical experience of qualitative research methodologies, in terms of design, execution and analysis
? Experience in taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues
? Experience managing team dynamics and holding sufficient authority to effectively challenge points of design without alienating individuals
? Experience of working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances- Please be aware that this role can only be worked within the UK and not Overseas._
-
Senior User Researcher
3 months ago
Leeds, United Kingdom Department for Work and Pensions Full time**Details**: **Reference number**: - 352778**Salary**: - £52,412 - £78,517**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - DWP - Digital**Type of role**: - Customer Insight - Digital - Information Technology - Market Research**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...
-
User Researcher
3 months ago
Leeds, United Kingdom Public Sector Resourcing Full time**User Researcher - Inside IR35** **Contract Term: 12 months** **Contracting Authority: The Department for Work and Pensions** **Location: Hybrid - Manchester, Newcastle, Blackpool, Leeds, Sheffield** As a User Researcher you will work independently to plan and carry out research projects from preparation through to sharing of research outcomes. You will...
-
User Researcher Designer
6 days ago
Leeds, United Kingdom Footballco Full timeFootballco is the world’s biggest dedicated football content and media business. Reaching more than 800m football fans across the world each month, and with a growing roster of brands including Goal, Voetbalzone, Koora Calciomercato and Spox, no one else has our reach or depth of understanding within the game. With over 400 employees globally, we’re a...
-
User Researcher Designer
2 weeks ago
Leeds, United Kingdom Footballco Full timeFootballco is the world’s biggest dedicated football content and media business. Reaching more than 800m football fans across the world each month, and with a growing roster of brands including Goal, Voetbalzone, Koora Calciomercato and Spox, no one else has our reach or depth of understanding within the game. With over 400 employees globally, we’re a...
-
User Researcher
3 months ago
Leeds, United Kingdom Glean Full timeGlean is passionate about helping our learners achieve their potential. In order to inform work for potential new product development, user segments, and markets, we are scaling our research capability to support our Product, Product Marketing, and UX teams in learning much more about what our current users love about Glean, and what other problems we can...
-
User Researcher
3 weeks ago
Leeds, United Kingdom NHS Digital Full timeAbout the role The NHS England Transformation Directorate has a mandate to deliver a very broad and complex set of new products, platforms, services, and capabilities over the coming years to support the transformation of health and care. The scale and maturity of the digital health is now central to the delivery of health and care goals. To...
-
User Researcher
3 months ago
Leeds, United Kingdom Bailie Group Full time**About the role**: **We are looking for a self-motivated and experienced User Researcher **to work across a broad range of research projects including Retail, FMCG, Financial Services, Public Sector and Healthcare. Our projects are tailored to our clients’ needs and objectives, so you’ll be working on several different types each month. **As a User...
-
Lead User Researcher
3 months ago
Leeds, United Kingdom Financial Conduct Authority Full timeLead User Researcher 12 month Fixed term Contract **Salary**: National ranging from £67,100 to £85,000 and London from £73,700 to £93,500 Are you interested in joining a growing user centred design team, putting the needs of people who use the FCA’s vital products and services at the heart of design and development? The team/department This role...
-
Lead User Researcher
3 months ago
Leeds, United Kingdom Department for Levelling Up, Housing and Communities Full time**Details**: **Reference number**: - 342992**Salary**: - £51,934- - A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - Office For Local Government**Type of role**: - Digital**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of...
-
Digital User Researcher
3 months ago
Leeds, United Kingdom Yorkshire Building Society Full timeAre you a **Digital User Researcher** looking for your next opportunity YBS' User Centred Design Digital team has grown and we are now looking to build a specialist Digital User Research team to focus on desk research and customer testing of communications, marketing and digital services. You will be playing a critical role in shaping the future of the YBS'...
-
Lead Digital User Researcher
3 months ago
Leeds, United Kingdom Yorkshire Building Society Full timeAre you a **Digital User Researcher** looking for your next opportunity YBS' User Centred Design Digital team has grown and we are now looking to build a specialist Digital User Research team to focus on desk research and customer testing of communications, marketing and digital services. You will be playing a critical role in shaping the future of the YBS'...
-
Sparck User Research Academy
3 months ago
Leeds, United Kingdom BJSS Full time**About Us**: SPARCK is a Strategic Design Consultancy. We are a diverse group of 100+ researchers, strategists, designers and innovators across the UK and we are growing fast. We are part of BJSS, the UK's leading privately owned technology and business consultancy. This gives us a unique ability to not only design innovative solutions but deliver them...
-
Senior User Experience Designer
3 months ago
Leeds, United Kingdom Footballco Full timeWhat is Footballco?Footballco is the world’s biggest dedicated football content and media business. Reaching more than 800m football fans across the world each month, and with a growing roster of brands including Goal, Voetbalzone, Koora Calciomercato and Spox, no one else has our reach or depth of understanding within the game. With over 400 employees...
-
Senior User Experience Designer
3 months ago
Leeds, United Kingdom Footballco Full timeWhat is Footballco?Footballco is the world’s biggest dedicated football content and media business. Reaching more than 800m football fans across the world each month, and with a growing roster of brands including Goal, Voetbalzone, Koora Calciomercato and Spox, no one else has our reach or depth of understanding within the game. With over 400 employees...
-
Senior User Experience Designer
3 months ago
Leeds, UK, West Yorkshire, United Kingdom Footballco Full timeWhat is Footballco?Footballco is the world’s biggest dedicated football content and media business. Reaching more than 800m football fans across the world each month, and with a growing roster of brands including Goal, Voetbalzone, Koora Calciomercato and Spox, no one else has our reach or depth of understanding within the game. With over 400 employees...
-
Postdoctoral Researcher in Traffic User Behavior
3 weeks ago
Leeds, Leeds, United Kingdom University of Leeds Full timePostdoctoral Researcher in Traffic User BehaviorDynamic researcher with a keen interest in human behavior and analytical modeling.Dedicated to addressing intricate challenges in road safety and operational efficiency.Engage with a team leading the way in studies related to traffic psychology.Road transportation plays a vital role in global society but...
-
Research Fellow in Road User Behaviour
4 months ago
Leeds, United Kingdom University of Leeds Full timeResearch Fellow in Road User Behaviour Are you an ambitious and enthusiastic researcher with an interest in human behaviour and advanced data analytics or modelling? Do you have a passion for tackling complex problems such as traffic safety and efficiency, from their theoretical inception to their real-world application? Would you like to...
-
User Experience Designer
1 day ago
Leeds, Leeds, United Kingdom Footballco Full timeJob DescriptionAbout FootballcoFootballco is a leading digital media company that specializes in providing engaging content and experiences to football fans worldwide. With a vast reach of over 800 million fans across the globe, we are a dynamic and innovative organization that is constantly pushing the boundaries of digital media.About the RoleWe are...
-
User Experience Lead
1 day ago
Leeds, Leeds, United Kingdom Footballco Full timeAbout FootballcoFootballco is a leading digital media company that specializes in football content and entertainment. With a global reach of over 800 million fans, we are a young and dynamic organization with a strong commitment to innovation and excellence.The RoleWe are seeking a highly skilled Senior UX Designer to join our team and play a critical role...
-
User Experience Designer
6 days ago
Leeds, United Kingdom Footballco Full timeWhat is Footballco? Footballco is the world’s biggest dedicated football content and media business. Reaching more than 800m football fans across the world each month, and with a growing roster of brands including Goal, Voetbalzone, Koora Calciomercato and Spox, no one else has our reach or depth of understanding within the game. With over 400 employees...