Planned Care Admissions Navigator

4 months ago

London, United Kingdom King's College Hospital NHS Foundation Trust Full time

An exciting opportunity has arisen for a dynamic individual to join our admissions team as a Planned Care Admissions Navigator.

The post holder will be responsible for the efficient management of specific waiting lists through from the date placed on waiting list, to day of operation, in compliance with local and national performance targets.

This is an excellent opportunity to develop existing healthcare administrative skills in a demanding and varied, but rewarding role in a busy and challenging environment and we require a proactive and confident person to fill the post. Excellent communication, organisation and prioritisation skills are also essential, along with proven hospital administration experience.

Previous applicants need not apply.

The post holder will liaise with the multi-disciplinary team, internal departments and external organisations to ensure continuity in achieving excellence in patient care.

The post holder will work as part of the Planned Care Admissions team, booking admission dates and arranging multiple investigative appointments for the Planned Care Admissions service.

To be responsible for managing patients, waiting lists and admissions for a number of Consultants.

To adhere to Trust and National waiting list targets and policy.

To support Assistant Service Managerclinical staff (as required) in prioritising elective admissions.

To be responsible for accuracy of waiting lists/activity and to action/highlight any errors to the Assistant Service Manager

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

To be responsible for managing patients, waiting lists and admissions for a number of

To fully involve the multidisciplinary team in the planning of admissions, ensuring that the patient is provided with appropriate information regarding their admission in a timely manner.

To ensure that patients are booked into the appropriate pre assessment appointment service, and also booked to see a Consultant Anaesthetist where appropriate for highly complex patients. Liaise with the clinical staff as required, ensuring the clinics run smoothly and effectively.

To construct and schedule theatre lists as per department / specialty guidelines.

To ensure any patient cancelled on the day of admission/surgery for non-medical reasons, is reallocated a date for admission within 28 days, escalating any problems or issues within a timely manner to the Assistant Service Manager.

To identify the needs of patients in conjunction with their admission episode, e. language barriers, anxiety, carerIdependency issues.

To manage waiting lists activity and admission data [i.e. PiMs] and other associate IT systems [i.e. Excel, PAC's, EPR, Galaxy, PTL] and action/highlight any

To ensure all patients have stopped any medication as advised by the pre-assessment team prior to surgery.

Maintain thorough and accurate records of all correspondences with patients throughout their admission process, including updating of the PTL system and EPR as appropriate

Update PIMS, PTL, and Galaxy and enter details on the Planned Care Admissions Specialty lists after directly agreeing an admission date with the patient to ensure accurate records and to comply with trust guidelines for updating theatre lists in a timely fashion.

Ensure as far as possible that operating theatre capacity is fully utilised by way of allocating patients to lists in accordance with department / specialty guidelines, clinical resources and consultant clinical requirements. Liaise with consultants to ensure theatre lists are booked according the clinical priority and weeks wait according to the national waiting time expectations.

Maintain cancellation/short n

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