Admissions Officer

5 months ago


London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

An exciting opportunity has arisen to join the cardiovascular admissions team at St Thomas' Hospital. This post is a permanent full-time role.
This is an exciting and challenging role within the cardiovascular directorate in which the post holder would have an opportunity to make a direct positive impact on patient experience within the Trust.

This is an opportunity to join a great team and environment where you are enabled to develop.

The post holder must be IT literate, have previous customer service experience, and the ability to navigate trust IT systems, preferably have previous admission experience as well as monitor the utilisation of theatre lists and ensure they are fully utilised.

You will working in a very fast paced environment, and will be expected to action short notice changes to theatre lists, and schedule urgent elective admissions. The ability to prioritise your workload throughout the day to ensure all priority tasks are completed is necessary, patient care should be at the top of your values.

Vascular Admissions is a very busy and demanding service for both urgent and elective surgery. The role requires the ability to liaise with all disciplines of staff i.e. Directorate Managers, Consultants, Nurses and administrative colleagues. Attention to detail, multi-tasking, compassion and patience are ethics that would benefit you in this role.

Scheduling elective and inpatient admissions

overseeing theatre lists to ensure correct utilisation

answering and making phone calls to patients and clinical staff, internal and external

Managing mailboxes

dealing with difficult conversations with patients

Preparing and attending meetings

working in a very fast past environment

Rotating shifts between 8am - 6pm

Validating the PTL


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