Admissions Officer
2 days ago
We require an enthusiastic team player to join the Admissions Team as an Admissions Officer. This role will involve meeting and greeting patients, welcoming the patients to the Hospital and escorting them to their room. There will also be other office duties which will include preparing patients files and liaising with third parties to gain authorisation for treatment.
Located in leafy St John’s Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been rated the number one in the country for care in the latest Bupa survey. Uniquely, all profits fund our onsite Hospice, St John’s.
**What are the Responsibilities of this Admissions Officer role?**
- Manage admissions - admit patients, deal with deposits/medical insurance and escort patients to their rooms.
- To admit patients onto Pims system & update any new / changed patient details.
- Printing & collating of paperwork for next day’s admissions.
- Retrieve & prepare patient notes.
- Process paperwork for patient bookings and send the relevant information to patients before admission.
- To liaise with sponsoring bodies, including Embassies, regarding patient sponsorship
- To present a high standard of customer care in dealing with patients, secretaries and consultants
- To collect, replenish & deliver trolley for assembly of patient notes.
- Deal with general telephone enquiries.
- To be responsible for the replenishing of office supplies
- General office filing
**Am I the right person for this Admissions Officer role?**
- Previous relevant experience working in a medical/healthcare environment or undertaking similar role
- Organisation skills and the ability to prioritize
- Professionalism and courteousness
- Excellent Customer Service Skills
- Proven IT skills
- The ability to work accurately and with high volume of work during peak times
- The ability to work flexibly and as part of a team
- Ability to ensure that all information is recorded accurately
At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits; from 27 days annual leave, generous private healthcare cover, contributory pension schemes - including continuation of the NHS pension.
Working with us, all eligible employees receive;
- Competitive pay with progressive band structuring
- Private healthcare cover of up to £20,000 per year
- Ongoing training and development programmes
- Discounts at local, national and online shops
- Interest-free season ticket loans
- Cycle to work loan scheme
- Employee “Service Excellence” recognition rewards
If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.
**Job Types**: Full-time, Permanent
**Salary**: £27,907.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- LONDON: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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