Sales Support Specialist
2 weeks ago
**Job no**: 507329
**Work type**: Permanent
**Location**: Warwick
**Categories**: Marketing & Sales
**Sales Support Specialist - Tachbrook Park, Warwick**
**£23,000 - £25,000 With Excellent Benefits**
- Keeping our Customers Safe, Warm, Working and Informed is what we strive for at Calor_
The Sales team at Calor Gas are looking to recruit an engaging and proactive Sales Support Specialist
The Sales Support Specialist will provide a proactive inbound and outbound response service for Sales, including diary management, Change Of Ownerships, out of contracts, price renegotiations, and follow up new business appointments.
**Key responsibilities will include**:
- Handle calls in a professional and empathetic manner
- Provide a proactive and efficient sales and administrative support service
- Make on-line appointments and maximise efficiency of Salesforce by proactively managing sales diaries, including COOs, out of contracts, price renegotiations, and following sign-up appointments
- Management of all regional rollovers, subsequent communication with competitors and compilation of rollover report (COP 26)
- Liaise with internal departments handling requests to speak to sales colleagues
- Action customer enquiries in the salesperson’s absence
- Clearly identify and quantify potential customer needs through a strong understanding of Calor products and services
- Ensure leads are input into Salesforce and supporting marketing campaigns
- Place stationary orders for the Sales team and external customers
- Place and manage orders for key customers within National Account sectors
- Proactively retain existing Calor business through outbound telephone calls
**As such we would like you to have/be**:
- Excellent communication skills
- Be able to work as part of a team
- Excellent organisational and interpersonal skills
- Demonstrate customer focus and be tenacious in pursuit of business and team goals
- Experience with MS Office suite
- Experience working with Salesforce or similar CRM
- Experience of distance selling
- Track record of delivery in sales and retail activities
- Able to create sustainable relationships with key stakeholders
To_ be considered for the above opportunity you must be eligible to live and work in the UK._
**Advertised**: 12 Feb 2024 GMT Standard Time
**Applications close**: 26 Feb 2024 GMT Standard Time
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