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Receptionist

3 months ago

Livingston, United Kingdom Xcite West Lothian Leisure Full time

**About**

West Lothian Leisure is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices.

We care passionately about the service we provide to the people who live, work and visit West Lothian and are looking for a friendly organised Receptionist with great interpersonal skills to join our team at Xcite Craigswood, Livingston.

**The Role**

Your role as a Receptionist is to provide a high quality reception, telephone and sales service and to work as part of a team to deliver excellent customer service.

**Core Accountabilities & Responsibilities**
- Provide a professional and friendly reception and switchboard service to customers in line with the Charity’s service objectives.
- Undertake cash transactions and implement financial procedures.
- Process bookings and memberships
- Deliver excellent customer service and resolve customer complaints should they arise
- Undertake general administrative tasks such as word-processing and filing to support the delivery of programmes and services.
- Produce summary reports at designated intervals
- Promoting products and services to customers and visitors.
- Maintain vending stock levels and process takings (at designated facilities)
- Undertake general routine maintenance and cleaning duties around the reception area.

Interviews will be held shortly and we would love to hear from you if you feel suited to this role.

**Salary**: £12.00 per hour

Hours: 23 hours per week - worked over a 2-week pattern as follows:
**Week 1**:
Monday OFF

Tuesday OFF

Wednesday OFF

Thursday 09:00 - 13:00

Friday 09:00 - 14:00

Saturday OFF

Sunday 14:00 - 20:15

**Week 2**:
Monday 16:00 - 22:00

Tuesday 16:00 - 22:00

Wednesday OFF

Thursday OFF

Friday 09:00 - 13:00

Saturday 08:45 - 17:15

Sunday 08:45 - 14:15

**Job Type**: Part-time

**Salary**: £12.00 per hour

Expected hours: 23 per week

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Day shift
- Every weekend

Work Location: In person

Application deadline: 19/04/2024
Reference ID: CSCREC23