Security Receptionist

**Job Overview**

Mitie has a great opportunity for a Receptionist to join the Total Security Management Team; the Receptionist will be based with one of our prestigious customers. This is a permanent role reporting into the FOH Supervisor.

**Main Duties**
- To work as part of a team to deliver a first-class service within the facility.
- To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
- To ensure all customer requests are dealt with efficiently and effectively.
- Internal/external post and courier deliveries/collections.
- Support Emergency Evacuation procedures.
- To support the review of procedures and processes.
- Support with personal emergency evacuation plans (PEEPS) for less abled guests.

**What we are looking for**
- An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
- Computer literate (Word, Excel, Outlook E-mail).
- Able to move heavy / bulky items.
- Clear understanding of Health & Safety practices.
- Customer focused with the ability to build positive relationships.
- Enthusiastic and conscientious approach to all Site Support related tasks.
- Clear, strong and confident communication skills.