Business Support Administrator

5 months ago


Aberdeen, United Kingdom Intertek Full time

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customer’s operations and supply chains.

Due to internal promotion, we now have an exciting opportunity for a Business Support Administrator to support the day-to-day running of the reception area and for being the first point of contact at Intertek.

**Responsibilities**:

- Answering incoming telephone calls and ensuring that calls are answered in a timely manner and relaying messages to the appropriate person
- Dealing with visitors to the site and maintaining visitor's safety and security by following company procedures and issuing visitor badges
- Creating door entry passes on the Janus system, linking passes with the Sign-in app, and deleting any leavers on both systems accordingly too
- Utilise the Sign-in app to reflect visitors/staff and troubleshoot any issues
- Booking of meeting rooms and ordering any appropriate refreshments
- Maintaining and printing staff sign-in sheets
- Ordering stationery, lunches and canteen supplies
- Daily scanning, renaming, and saving of cylinder certificates and delivery notes
- Effective training of temporary personnel to cover Reception holidays
- Updating Reception activities work instructions
- Booking taxis and company vans
- Sorting incoming mail, ensuring it is date stamped & distributed to the appropriate person and ensuring all outgoing mail is sent in a timely manner, and franked/stamped
- Take Gas and Electricity meter readings, record and send them to QHSE and Procurement
- Assist with Emergency Lighting checks along with other team members, as required
- Close out invoices on LIMS
- Input schedules into actuals on the water management plan
- Provide additional administration support when required in the absence of team members

**Key Requirements**:

- Good IT literacy skills
- Relevant previous experience in a similar role
- Proficient in MS Office: Word, Excel and Outlook
- Excellent telephone manner and confident communication both verbally and in writing and able to build rapport quickly and effectively
- Demonstrates a positive attitude and resilience to meet the demands of the role
- Team player and flexible approach to working hours
- Confident working on their own
- Excellent customer service skills

Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.
- Competitive salary/benefits
- Development and career opportunities around the Globe
- Working in a highly motivated team and dynamic working environment

Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Ability to commute/relocate:

- ab23 8hz: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: 6185



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