Support Service Co-ordinator

4 weeks ago


Durham, United Kingdom thirteen Full time

**Role Category - the way you'll work**:

- This role is categorised as a _**_roam_**_ role. Roaming roles are a mixture of home and hub working with, in some instances, a degree of being out and about delivering services to customers. Your working day will be determined by what you need to do and where you need to go to maximise your productivity. This means that you could start and finish your day in different places depending on what you need to do, so we’ll support you working from a variety of locations._

**The Role & The Person**:
We're looking for a Support Service Co-ordinator for 35 hours per week to join our team based at School View, Durham. At our School View scheme in Gilesgate, we provide accommodation and support for expectant young parents and young parents with families aged 16-25. Our flats are two bedroom, furnished with access to our communal lounge, kitchen and laundry.

We offer support for up to one year, with;
- Developing skills to live independently
- Managing tenancies
- Training or education
- Building positive relationships
- Money management
- Health and well being

School View consists of two members of staff working on a three-week rolling rota basis. The schemes are staffed 7 days a week, but not 24 hours.

We're looking to recruit someone with skills of supporting vulnerable client groups, knowledge of ensuring families are safeguarded and the ability to empower clients to achieve positive outcomes.

You'll have a good understanding of risk management and can demonstrate good resilience in challenging situations. The role also includes an element of supporting complex families, in their own home, on an outreach basis across County Durham. Therefore, a driving licence and access to your own vehicle is essential.

You'll work part of a team who are dedicated to achieving the outcomes set out by the commissioning bodies, whilst also demonstrating a Team Thirteen approach to customer service delivery.

Previous experience of working with and supporting vulnerable young adults and the ability to understand support plans, risk assessments, safeguarding policies and procedures are essential.

To find out more about our scheme, you can click here: Young parents, School View in Durham - Thirteen (thirteengroup.co.uk)

**The future is exciting, and we only want the best to be part of it.**

**At Thirteen we're about homes and so much more.....**:
At Thirteen, we’re more than just a landlord. We believe everyone is an individual. That’s why we don’t just provide properties; we offer a home to suit each person’s needs.

And we’re not just about somewhere to live; our range of extra services means we can give people a helping hand specifically tailored to them if they need it.

Our strength, capacity and ambition to deliver what our customers need means we can change things for the better.

**So come and be part of making a difference. Great days for everyone are made at Thirteen.**

**Are you up for the challenge of bringing our vision to life and having great days at work?**:
There’s more information about this role in the documents attached to this advert. Find out about the benefits of working for Thirteen by clicking the attachment below.

If you’d like to talk more about the role please contact Amy Robinson, Care and Support Team Leader for an informal discussion. Amy can be contacted on 01388 600177.

**NO RECRUITMENT AGENCIES PLEASE**

**Previously interviewed applicants need not apply


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