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Missing Co-ordinator

4 months ago


Durham, United Kingdom LSS (Staff Recruitment and Training Agency) Full time

**Purpose**

The co-ordination and development of return interviews for missing children and young people, driving standards across the authority and improving practice.

The role will co-ordinate and develop the Return Interviews for missing children/young people, fulfilling the Local Authority’s role and statutory duty in this area.

Liaising closely with Police colleagues within the ERASE team, the role will ensure that effective action is taken to achieve the best outcomes for children and young people and to ensure that any intelligence is identified and is passed to the ERASE team. The role will also ensure that best practice in this area is researched and shared.

**Roles and Responsibilities**
- To ensure that there is proactive engagement with all children and young people who run away and to ensure that they are offered a return interview in line with Durham County Council procedures.
- To be responsible for undertaking and where appropriate, the allocation of interviews to other staff in a manner that meets the agreed timescales.
- To provide the quality oversight for return home interviews and the development of staff undertaking return home interviews, ensuring that they have the required skill base to complete the role.
- To monitor performance against agreed timescales and take action when performance is not of an acceptable standard.
- To identify poor practice that may be leading to children/young people going missing and to raise the issue with relevant agencies including social workers and provision for looked after children.
- To provide the link to the Quality Assurance Framework within Children’s Services and the Strategic Child Exploitation Group.
- To ensure that a customer and user focus results in professional judgements that promote and are respectful of culture, language, ethnic origin, faith, gender, sexual orientation and disability, so that rights and responsibilities are respected.
- To work effectively in a consultative role with colleagues and other agencies, providing specialist advice and support in relation to return interviews and issues relating to children and young people who go missing.
- To review daily the performance information and to take appropriate actions when performance is not being met.
- To quality assure any return Interviews completed by others and undertake any case file audits as required by the Performance team or Safeguarding Board.
- To promote the voices and experiences of children and young people.
- To work alongside the ERASE team to inform the ongoing development and review of partnership responses to missing children and young people.
- To contribute to training, consultation and coaching of staff, managers and partners in relation to missing children and young people.
- To liaise, negotiate and collaborate with relevant agencies, partners and internal and external stakeholders on matters relating to missing children and young people.
- To have and to build on local and national knowledge and experience in relation to best practice and guidance on missing children and young people.
- To complete regular reviews of the return interview process in partnership with the ERASE team to ensure that statutory requirements are being met and to identify and implement actions for improvement.
- To maintain accurate records of all work and interventions, complete information for statutory returns, producing reports as required and ensuring the Council’s ICT system is up to date.
- To prepare for and attend supervision with the team manager and participate in an annual appraisal/APR; taking responsibility for personal and professional development.

**Mandatory Compliance Requirements**
- CV
- Eligibility to work in the UK
- Enhanced DBS Check issued in the last 36 months, must be issued to current supplier
- 2 years written references with all gaps verified
- NVQ Level 3 qualification in Child care
- Driving licence, own transport and have business motor insurance.
- A team with over 20 years Administration Public Sector/Trades/Built Environment/Construction Recruitment experience
- Access to a wide selection of vacancies across the UK
- The choice of PAYE or Limited company schemes
- Weekly payroll service
- Excellent rates of pay
- A team with over 20 years Administration Public Sector/Trades/Built Environment/Construction Recruitment experience
- Access to a wide selection of vacancies across the UK
- The choice of PAYE or Limited company schemes
- Weekly payroll service
- Excellent rates of pay

**Salary**: £13.40-£13.41 per hour

COVID-19 considerations:
Yes

Work Location: In person

Reference ID: 1003882114337785