Schools Administrator

3 weeks ago

Horsham, United Kingdom West Sussex Music Trust Full time

**Job description**

**Salary & Benefits**
- £24,112 to £26,425 dependent upon experience - based on 37.5 hours per week/all year contract
- 23 Days annual leave
- Enhanced Pension
- Subsidised central Horsham parking permits
- Employee assistance programme

**About us**

For over 60 years, West Sussex Music has provided high quality and inclusive music education and performance opportunities for children and young people. Our vision is for West Sussex to be a place where every child and young person can explore the life-changing benefits of music: on their education, their wellbeing, and their future.

We ensure schools have access to quality-assured music practitioners who can provide instrumental lessons, whole-class first access programmes, lunchtime and after school music activities, workshops, singing projects, and continuing professional development for teaching staff. Outside school, children and young people enjoy making music with us in bands, choirs, and orchestras at every stage of their musical development at our music centres.

**The role**

We are looking for an enthusiastic, proactive, confident and customer-driven administrator, who is professional in communicating by phone and in writing to support our work in schools.

**The duties will include**:

- Assisting in developing excellent working relationships and maintain good communication with schools, teachers, internal teams and stakeholders
- Supporting with co-ordination and administration of school-based activities across the academic calendar
- Maintaining accurate school, pupil and teacher data
- Supporting teachers including schedule and system queries
- Supporting internal teams to resolve customer queries
- Liaising with external database support, to resolve system queries
- Working in an office environment
- Working collaboratively with colleagues and managers
- Meeting challenging timelines, objectives and team goals
- Prioritising work tasks and managing own workload
- Receiving, resolving and responding to concerns and handling queries confidently
- Supporting and working within company procedures, policies and professional codes of conduct
- Working with customer databases, using Office 365 suite of programmes including Word, Excel, PowerPoint and SharePoint

and will demonstrate:

- An understanding and adoption of our vision and values
- Versatility and flexibility within the team
- Excellent communication and customer service
- Confidence and care in dealing with colleagues and customers
- Excellent time management skills, including prioritisation of changing tasks and deadlines
- Accuracy and a good eye for detail
- Self-motivation, with ability to use your own initiative
- Excellent literacy and numeracy skills
- Ability to present information clearly, concisely, accurately and in ways that promote understanding.

To apply, please submit your CV and a covering letter.

**Close date: Thursday 4 July**

**Job Types**: Full-time, Part-time, Permanent

Pay: £24,112.00-£26,425.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 04/07/2024

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