Outbound Call Agent

7 months ago


Houghton le Spring, United Kingdom ExamWorksUK Full time

Who are ExamWorksUK?

We are a group of companies working in the legal, accident management and healthcare sectors currently looking for Outbound Call Agent, to join us on a permanent Basis.

You will be responsible for booking appointments for our Health Services Business Development Team to meet with potential customers and discuss the Medico-legal, Occupational Health and Rehabilitation Services options.

These appointments will be made by outbound calling, high-quality, warm leads (potential customers who have already expressed an interest in services via our website / social media presence) and cold calling with the aim of securing an agreed number of appointments per week for the team to undertake appointments at client premises and ‘close’ the sale.

What we are looking for;
- A confident Telephone Manner.
- Great communication skills
- An Ambitious individual who is keen to succeed.
- Experience of working in a call centre (Desirable)
- Outbound calling experience (Desirable)
- Office experience (Desirable)
- GCSE in English Language

This role is offered as an entry level position and would be an ideal starting point for anyone wanting to get into a sales environment role. The role is offered with a base salary and the opportunity to earn bonus when settled into the role.

**The role will be 37.5 hours per week, Monday to Friday based at Rainton Bridge in Houghton le Spring. Office Based role.**

let's look at what you get working for an ExamWorks company
- 22 days holiday rising to 27 PLUS Bank Holidays
- _Buy up to 5 MORE HOLIDAYS, or sell some back to us if you wish_
- We guarantee your birthday off - if you want it
- _Paid Sick Leave (after 1 years service)_
- Continuous training and development with support given by our expert team and opportunities to complete qualifications
- _Appraisal programmes for all which aids your progression and salary increases_
- Company Pension
- _Employee referral programme - £250 for every employee you refer_
- FREE PARKING
- _Amazing social events, festivals and parties, team nights_
- Flexible approach to home working where your role allows
- _Relaxed working environment with a ‘dress to perform at your best’ policy_
- Match funding for your charitable activities and 1 day off paid each year for volunteering
- _Employee Assistance programme - legal advice, counselling and much more_
- Discounts on retail, entertainment, eating out, purchases and insurance products
- _Wellbeing activities covering mental, financial & physical health, inclusivity, environmental, personal growth, fun and recognition_
- Reward & Recognition - e-vouchers linked to our values, for you to spend on whatever you like
- _Cycle to work scheme_
- Ask Mike - put your questions to our CEO - your thoughts and opinions are welcome too
- **Outbound caller, cold calling, Warm calling, Call centre agent, Telephony, Call Handler, sales Handler, Medco Legal, Occupational Health. **_
- **IND2 **_

**Job Types**: Full-time, Permanent

Pay: From £22,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme
- Referral programme

Schedule:

- Monday to Friday

Work Location: In person


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