Senior Administrator

3 months ago


Poole, United Kingdom Bournemouth Churches Housing Association Full time

South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.

**Position**:
Are you a detail-oriented individual with a passion for efficient systems management and customer service? Join our team at BCHA as an Asset Management Officer, where you'll play a pivotal role in managing our property and asset data system, RUBIXX, and providing exceptional support to our Asset Management Team.

Why Join Us:

- Impactful Work: as Senior Administrator within the Asset team, you'll be at the forefront of ensuring our property and asset data is accurate, up-to-date, and effectively utilized. Your efforts will directly contribute to the efficient operation and maintenance of our assets, ultimately enhancing our service delivery to customers.
- Opportunity for Growth: You'll have the chance to work on enhancing current systems and software, collaborating with the Asset Management Team to streamline processes and drive performance. This role offers ample opportunities for professional development and growth within our dynamic organization.
- Customer Focus: We prioritize delivering a customer-focused service, and you'll be an integral part of this effort. From managing customer correspondence to resolving inquiries promptly and professionally, you'll contribute to maintaining our reputation for exceptional customer service.

**BCHA Safer Recruitment**:Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.

BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.

**Requirements**:
Strong analytical skills and attention to detail, with the ability to generate accurate reports and maintain precise records.

Excellent communication and interpersonal skills, with a customer-focused approach to handling inquiries and correspondence.

Ability to work effectively as part of a team, collaborating with colleagues to achieve shared goals and objectives.

Proactive attitude towards problem-solving and process improvement, with a willingness to learn and adapt in a fast-paced environment.


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