Returns Administrator

2 months ago


Poole, United Kingdom Resource Recruitment Full time

Returns Administrator

Job Location: Poole, Dorset (nr fleetsbridge)

Job Type: Permanent

Salary: Up to £27,000 DOE

Hours: 8am – 5pm Monday – Thursday & 8am – 4pm on Friday + free parking

Benefits:

* Up to 31 days holiday to start including bank holidays, increasing to 36 days with service and the option to buy 4 days additional holiday every year

* Free car parking

* Various discounts available for shopping / cinema / gyms etc.

* Life assurance

* Fun, modern and friendly working environment

* Excellent training

* Regular company team building events

We are recruiting for a Returns Administrator to join a leading decorative homeware manufacturer who supply directly to consumers and businesses all around the UK.

The overall purpose of the product team is to help minimise returns and product damage to help enhance customer experience.

What the team does is take all the information regarding the product returns, log it and then analyse it to determine why the item was returned and how the company can make improvements to stop it happening again.

The Returns Administrator role would suit someone who is good at using excel spreadsheets and is used to doing a lot of data input.

Reporting to the Senior Product Manager, the role as Returns Administrator will see you develop your skills so that you can undertake the following duties;

* Managing and maintaining product return spreadsheets

* Pulling and extracting returns data and feeding back findings to internal departments

* Analysing product inspection reports and updating company systems with the up-to-date information

* Working closely with product developers to prevent future returns

* Communicating all necessary findings to factories and manufacturers in China via emails and video

* Communicating quality issues to the warehouses and other internal departments

* Investigating customer queries and complaints

* Providing support to the product developers and product teams

The successful applicant will possess:

* Proficient in Excel

* Strong analytical skills

* Good oral and written communication skills

* Confidence in communicating with external customers and internal stakeholders

* Strong attention to detail and ability to produce accurate work.

* Proactive approach

Hours: 8am – 5pm Monday – Thursday & 8am – 4pm on Friday + free parking

For more information about the Returns Administrator role, please contact our Recruitment Team on (phone number removed) or send your CV.

Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days, please assume that your application at this stage has not been successful. As new positions arise, we will review any applications already made to us and may contact you about other suitable roles.

Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.

By completing our application process, you are authorising us as a Recruitment Agency to contact you in connection with your application by email and / or telephone & SMS under GDPR Article 6(1) (a) and you are also consenting to receiving information via the same means in relation to Resource Recruitment providing you with work finding services. Our Privacy Policy can be viewed on our website under the Privacy Policy tab on our website. Should you wish, you may opt out at any time.

Keywords: administrator, administration, analyst, excel, data, product, returns, quality, QA, Poole, Bournemouth, Ferndown, Wimborne, Blandford, Dorchester, Wareham, Wallisdown, Upton, Hamworthy, Salisbury, Weymouth, Ringwood, Christchurch, Shaftsbury


  • Returns Administrator

    3 months ago


    Poole, United Kingdom Resource Recruitment Full time

    **Returns Administrator** **Job Location**:Poole, Dorset (nr fleetsbridge) **Job Type**:Permanent **Salary**:Up to £27,000 DOE **Hours**: 8am - 5pm Monday - Thursday & 8am - 4pm on Friday + free parking **Benefits**: - Up to 31 days holiday to start including bank holidays, increasing to 36 days with service and the option to buy 4 days additional...


  • Poole, United Kingdom JMK Resourcing Solutions Full time

    An exciting new opportunity has arisen with my Poole based client. The role would suit a candidate used to working in a manufacturing, product, or distribution environment. The ideal candidate will have experience processing returns, either from a warehouse administration capacity or as a returns admin or product administrator. Our business manufactures...


  • Poole, Poole, United Kingdom Resource Recruitment Full time £27,000

    Position Type: Permanent Working Hours: 8am – 5pm Monday – Thursday & 8am – 4pm on Friday + complimentary parking Up to 31 days of annual leave to commence, inclusive of public holidays, with the potential to increase to 36 days based on tenure and the option to purchase an additional 4 days of leave each year Complimentary car parking Various...


  • Poole, United Kingdom JMK Resourcing Solutions Full time

    An exciting new opportunity for an experienced Administrator has arisen with my manufacturing Poole based client. The role would suit a candidate used to working in an administrative role within a manufacturing, product, or distribution environment. The ideal candidate will have experience processing returns, either from a warehouse administration capacity...


  • Poole, United Kingdom Vent Engineering Full time

    **Join Our Team as an Aftersales Administrator** Are you a proactive, detail-oriented individual with a knack for handling customer inquiries, processing returns, and coordinating warranty repairs? If so, we invite you to join our team as an Aftersales Administrator at our Head Office in Poole. In this position, you will play a vital role in supporting the...


  • Poole, United Kingdom Breeze Motor Group Full time

    We currently have an exciting opportunity for an **Apprentice Warranty Administrator** in **Poole**.** You will join us on a full-time, permanent basis and in return, you will receive a **competitive salary meeting NMW/Apprenticeship rates,** plus benefits**. **About the Apprentice Aftersales Advisor role**: This is a great opportunity for you to kick-start...


  • Poole, United Kingdom Tate Full time

    **Bilingual German Administrator** **Competitive Salary plus excellent benefits** **Remote working opportunity** **Prestigious Head Office location in Poole** **Are you fluent in English and German ?** Are you looking for a busy and involved administration role where you can use your fluency in written and spoken German ? Do you have previous customer...

  • Ifa Administrator

    2 months ago


    Poole, United Kingdom Appointed Ltd Full time

    **Chartered wealth management practice based in the heart of Poole are recruiting for a IFA Administrator to join their team due to recent expansion within their advisory team. The nature of the role will be to support the team of Financial Advisers with the processing of new business and the servicing of existing clients. You will be responsible for...


  • Poole, United Kingdom Hays Full time

    Temporary administration role based in Bournemouth/Poole Your new company We are partnered with a Local Authority in Bournemouth/Poole in order to support their Social Care department in recruiting administrators for their team.Your new role You will be assisting the Multi-agency Support Hub with administration work, freeing up Social Workers to provide...


  • Poole, United Kingdom Vent Engineering Full time

    **Join Our Team as a Maintenance Administrator at Vent Engineering** Vent Engineering are in search of an administrator to work in our Head Office in Poole. As part of the role you will be a key point of contact for our engineers and our customers providing administrative assistance to support jobs being completed efficiently. In this position, you will...


  • Poole, United Kingdom Vent Engineering Full time

    **Join Our Team as a Production Administrator** In this position, you will be supporting our Production Manager to ensure a smooth operation of daily administrative and production tasks. **Monday to Friday **NO WEEKENDS** 10 a.m - 2 p.m** **Responsibilities**: - Managing inventory lifecycle on Sage 200, including booking goods into the stock system and...


  • Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    Are you searching for a challenging, rewarding new opportunity? We're looking for an enthusiastic, organised individual to join #TeamUHD as pharmacy homecare administrator. You'll be working within the pharmacy team processing prescriptions and invoices through the homecare management system, ensuring patients receive delivery of their medications direct to...


  • Poole, United Kingdom Vent Full time

    Job Title: Business Administration Apprentice - Level 3Location: Poole, DorsetSalary: £13,348 - £23,860 per annum, depending upon age and previous experienceJob type: Full Time, PermanentWorking Hours: 40 hours per week, Monday to Friday, PermanentAs our company expands, we are seeking a motivated administration apprentice to join our team at Vent. This...


  • Poole, United Kingdom The Work Shop Resourcing Limited Full time

    **Production Administrator - Poole - Salary up to £25,000** We are proud to be recruiting for an exciting and well-regarded client based in Poole, who is looking for a Production Administrator to join their friendly and supportive team. This is a fantastic opportunity to join an innovative company during an exciting period of growth, offering a positive...

  • Administrator

    3 months ago


    Poole, United Kingdom Vent Engineering Full time

    **Join Our Team as a Maintenance Administrator** In this position, you will play a vital role in supporting the Maintenance Team and, as such, we are seeking an individual with a strong, optimistic mindset and a sharp attention to detail. The responsibilities will be diverse, requiring efficiency and excellent organisational...


  • Poole, United Kingdom Hendy Group Full time

    Parts Warehouse Administrator - Poole We have an exciting opportunity for a Parts warehouse Administrator to join our friendly and hardworking team at Hendy trade hub in Poole. The Opportunity: As a Parts warehouse Administrator you will: - Be key in delivering our customer satisfaction, volume and profitability objectives, both individually and as part...

  • Senior Administrator

    3 months ago


    Poole, United Kingdom Vent Full time

    **Job Title**: Senior Administrator **Location**: Poole, Dorset **Salary**: Competitive **Job type**:Full Time, Permanent **Working Hours**: Monday to Friday, 8:30am - 5:30pm (40 hours per week) with the requirement of some flexibility **Reporting to**: Group Business Analyst Vent Engineering are a specialist in natural and smoke ventilation systems...


  • Poole, United Kingdom Bond Williams Full time

    As Payroll Administrator, you will be working as part of a small team and report to the Payroll Project Manager who is working on the implementation of a new payroll system. Duties will include: - Supporting the collation of information to transfer to the new system - Providing payroll support for monthly, quarterly and annual payrolls as required -...


  • Poole, United Kingdom IMI Full time

    **Role Overview**: **Key Responsibilities**: Duties will include but not be limited to: - Support with handling of returns process for items requiring Strip/Survey & Repairs. - Provide administration support to the Customer Service Team as required. - Enter customer orders on ERP system according to Company standards and send an acknowledgement. - Handle...


  • Poole, Poole, United Kingdom Vent Full time

    Job Title: Business Administration Apprentice - Level 3Location: Poole, DorsetSalary: GBP13,348 - GBP23,860 per annum, depending upon age and previous experienceJob type: Full Time, PermanentWorking Hours: 40 hours per week, Monday to Friday, PermanentOur business is growing fast, and we need an enthusiastic administration apprentice to join our Company....