Senior Returns Coordinator
3 weeks ago
Position Type:
Permanent
Working Hours: 8am – 5pm Monday – Thursday & 8am – 4pm on Friday + complimentary parking
Up to 31 days of annual leave to commence, inclusive of public holidays, with the potential to increase to 36 days based on tenure and the option to purchase an additional 4 days of leave each year
- Complimentary car parking
- Various discounts available for retail, cinema, fitness centers, etc.
- Life insurance coverage
- Engaging, contemporary, and welcoming workplace
- Comprehensive training programs
- Regular team-building activities
The primary objective of the product team is to reduce returns and product damage, thereby improving customer satisfaction.
The Returns Coordinator position is ideal for individuals proficient in utilizing spreadsheet software and accustomed to extensive data entry tasks.
Responsibilities include gathering and analyzing returns data and providing insights to internal teams.
- Evaluating product inspection reports and updating company databases with current information
- Communicating essential findings to manufacturers and factories via email and video conferencing
- Reporting quality concerns to warehouses and other internal divisions
- Investigating customer inquiries and complaints
- Strong proficiency in spreadsheet software
- Working Hours: 8am – 5pm Monday – Thursday & 8am – 4pm on Friday + complimentary parking
For further details regarding the Returns Coordinator position, please reach out to our Recruitment Team.
Resource Recruitment is an equal opportunity employer, dedicated to a policy of treating all employees and job candidates fairly.
The Company is committed to ensuring that each applicant is evaluated solely based on their qualifications, skills, and abilities to perform the relevant duties, without bias regarding background, religion, ethnicity, age, sexual orientation, disability, or gender.
By participating in our application process, you authorize us as a Recruitment Agency to contact you regarding your application via email and/or telephone & SMS in accordance with GDPR Article 6(1)(a), and you consent to receiving information through the same channels related to Resource Recruitment's work-finding services.
Our Privacy Policy is accessible on our website under the Privacy Policy section.
Keywords:
administrator, administration, analyst, excel, data, product, returns, quality, QA.
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