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Administrator/coordinator
4 months ago
**KEY SKILLS/ QUALIFICATIONS**:
- Outstanding administration skills & keen eye for detail
- Good telephone manner
- Accurate when recording information & updating databases
- Ability to follow procedures
- Ability to prioritise & use initiative when required
- Good understanding of using Excel/ Word and Google sheets (not advanced)
- Excellent written and verbal communication skills
- Excellent English language skills
- Ability to communicate across all levels
- Educated to GCSE standard - minimum English and Mathematics
**MAIN DUTIES & AREAS OF RESPONSIBILITY**:
- Collation of paperwork and creation of sales lead and job files
- Updating databases and spreadsheets
- Provide key commercial support to Sales Team focusing on credit check and sales lead conversion process. Inclusive of additional works on existing BW’s
- Fully accountable for the coordination, population & auditing of BW Conversion Process Tracker.
- Administer formal contract signatures for and on behalf of Spadeoak team
- Support Spadeoak Business Opportunity Manager with key social media activity on behalf of the business.
- In conjunction with Sales Admin, Commercial & Safety disciplines complete Pre-Qualification Questionnaires (PQQ) for all new opportunities or tender arising
- General office administration / filing / copying & scanning. Other administration tasks as required.
- Substitute for all personnel within the Sales Admin disciplines to support periods of annual leave, as required
**KEY FUNCTIONS**:
- Entering new enquiries onto the Spadeoak system
- Checking if a contract already exists on Spadeoak system
- Handing files to relevant Estimator
- Updating information on Spadeoak system when asked to do so by Estimator
- Updating Google Drive folders & spreadsheets
- Ensuring files are completed accurately and handed to relevant personnel for progression through the system
- Accessing web portals/ Dropbox etc to print off drawings/ Bill of Quantities and other information relating to new & existing enquiries
- Accessing web portals / Google docs / client shared documents etc. to complete & return PQQs relating to new & existing customers.
- First point of contact for new enquires via phone, when transferred by reception.
- Answering main line number when reception unmanned or personnel deployed on other duties
- Filing of SL files and all relevant paperwork
- Archiving of old files and document destruction
- Assisting with ordering of marketing materials and company clothing
Competitive Salary
**Job Types**: Full-time, Permanent
**Benefits**:
- Additional leave
- Company pension
- Free parking
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: One location