Discharge Flow Facilitator

6 months ago


StocktononTees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

The post holder will assist in the provision of an efficient, effective and comprehensive administrative service supporting the Integrated Discharge Team and Enhanced Care Team. The post holder will be expected to work alongside ward staff/Therapies/Patient flow team as well as external partners to facilitate discharge flow and with the organisation of Enhanced Care services. And support achievement of key performance indicators.

Using appropriate technologies and equipment the post holder will produce all work outputs to a high standard meeting the organisations requirements for Patient Safety, Information Governance and CQC recommendations in adherence with Trust policies, procedure and guidelines.

Discharge Process Facilitator Band 3 - 37.5hours permanent

We are excited to offer an opportunity within Patient Flow and the Integrated Discharge Team based at UNHT. You will work closely with the ward staff as well as local partners including social care and voluntary agencies to support care transitions.

We require a person who has excellent communication skills and who is confident working across professional boundaries. You will need to be flexible, adaptable and a good team player with the ability to work as part of a team as well as independently provide a whole person approach to the care and management for patients within this setting.

This is an exciting and opportunity to work with Patient Flow and Integrated Discharge Team to support the administration and flow of patients through the system including scheduling transport.

**Informal enquiries should be directed to**:
Stacey Rutter 07517 829332

Mel Waugh 07788925574

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

Key Result Areas

1. Keep Discharge flow maintained and support update of Patient Discharge Optimisation Tool, OPTICA

2.Schedule transport for discharge for all patients across the trust.

3. Access patient details using the trust electronic systems/Trakcare and SystmOne.

4. Inputting information onto active clinical notes.

5. Supporting the wards with paperwork required to discharge a patient

6. Assist in the process of patient flow through to ensure compliance with the Trust KPI’s

7. Build strong communication skills with all members of the Multi Disciplinary Team ensuring that the most up to date patient information is available

8. Address discrimination and harassment, and promote equality and diversity in the workplace

9. Reduce sickness absence work place accidents and promote zero tolerance on violence against staff

10. Establish good working relationships throughout the hospital and with partners in the Local Authorities.

11. Deal with queries from service users including patients and their representatives in a manner that is consistent with legislation, policies and procedures whilst demonstrating understanding, empathy and discretion, taking accurate written messages and passing more complex queries to relevant staff members where appropriate.

12. Assist in planning and prioritising of workload to ensure that all service requirements and priorities are met

13. Data entry and retrieval of results/information where appropriate through the effective use of available technologies

14. Under the direction of the Senior Clinical Professional/Site Managers, assist in providing interim short-term cover throughout the work area where appropriate to cover sickness absence/annual leave where appropriate

15. Assist in ensuring a healthy, safe and secure working environment for self and work team

16. Any other ad-hoc duties as and when required in line with service needs and within scope of capabilities

17. Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staff

18. Take responsibility for own education/training

19. Supporting enhanced care caseload when applicable



  • Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    The post holder will assist in the provision of an efficient, effective and comprehensive administrative service supporting the Integrated Discharge Team and Enhanced Care Team. The post holder will be expected to work alongside ward staff/Therapies/Patient flow team as well as external partners to facilitate discharge flow and with the organisation of...


  • Stockton-On-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    Key Result Areas 1. Keep Discharge flow maintained and support update of Patient Discharge Optimisation Tool, OPTICA 2.Schedule transport for discharge for all patients across the trust. 3. Access patient details using the trust electronic systems/Trakcare and SystmOne. 4. Inputting information onto active clinical notes. 5. Supporting the wards with...

  • Discharge Facilitator

    5 months ago


    Stoke-on-Trent, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    The Complex Assessment team is responsible for assessing and tracking patients requiring a discharge to assess (D2A) bed based service within a timely manner in a non-acute setting. The post holder will based within MPFT commissioned beds within a discharge to assess setting. Working closely with the mulit-disciplinary team and external agencies to ensure...


  • Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    Reporting to the Lead for Patient Flow and Discharge. The post holder will assist in the provision of an efficient, effective and comprehensive administrative service supporting the ward based team. The post holder will be expected to work alongside Patient Flow /Integrated Discharge Team as well as external partners to facilitate flow through the ward and...

  • Discharge Facilitator

    5 months ago


    Stoke-on-Trent, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    Are you looking for a new challenge? We are looking for an enthusiastic individual to join our integrated Complex Assessment Team as a dynamic discharge Facilitator within our Discharge to assess beds The Integrated Complex Assessment team are responsible for the tracking and assessment of patients admitted from acute hospitals in to Discharge to Assess...

  • Discharge Facilitator

    5 months ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    Discharge Facilitator - Frail Elderly Assessment Unit (FEAU) - Ward 210 An exciting opportunity has arisen for enthusiastic, highly motivated individual to join our team on FEAU as a discharge facilitator at Royal Stoke University Hospital. FEAU is a 29 bedded medical emergency portal specialising in acute care of the older adult. You will assist the MDT...

  • Discharge Facilitator

    6 months ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    Discharge Facilitator - Band 3 Ward 220 An exciting opportunity has arisen for enthusiastic, highly motivated individual to join our discharge facilitator teams on our cardiology wards at Royal Stoke University Hospital. You will assist the qualified nurses to plan and facilitate timely discharge processes for patients from point of admission to the ward...

  • Discharge Facilitator

    5 months ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    Discharge Facilitator - Band 3 Ward 225 An exciting opportunity has arisen for enthusiastic, highly motivated individual to join our discharge facilitator teams on our Trauma wards at Royal Stoke University Hospital. You will assist the qualified nurses to plan and facilitate timely discharge processes for patients from point of admission to the ward...

  • Discharge Coordinator

    6 months ago


    Stockton-On-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    Key Result Areas Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staf Tackle discrimination and harassment, and promote equality and diversity in the workplace Reduce sickness absence; work place accidents; and promote zero tolerance on violence against staff Take responsibility for personal...

  • Discharge Coordinator

    6 months ago


    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    The post holder is a member of the Discharge Liaison Team/Frailty Team that aims to facilitate effective, efficient and timely discharge of patients from hospital. Particular emphasis is placed upon complex multi disciplinary assessments and case conferences including patients with complex needs, palliative care and rehabilitation needs. The role involves...

  • Discharge Facilitator

    5 months ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting opportunity has arisen for a Discharge Facilitator to work on Gastroenterology/Hepatology for a 6 month period to support the safe and timely discharges for our patients. Ward 230 is a 36 bedded, diverse speciality both acute and fast paced, with a forever evolving environment. You must have excellent communication skills as liaising with all...


  • Southend-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    We are looking for a new member to the team who is patient focused and is keen to be involved in a dynamic environment where there is a constant drive for quality improvement to positively impact the outcomes of our patients. As this role evolves, the opportunities to increase knowledge of discharge to assess and MSE working - whilst supporting the safe and...

  • Associate Practitioner

    6 months ago


    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    We are excited to offer an opportunity for a B4 Associate Practitioner to join the Discharge Hub team at North Tees and Hartlepool NHS Foundation Trust. The aim of the discharge and transport hubs is to promote patient flow, improve quality of care and patient experience for patients being discharged from the University Hospital of North Tees. The post...


  • Stockton-On-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    You will be working as part of a well established team and the wider multi disciplinary team to promote the efficient flow of patients within the Trust and support both the medical and nursing team with diagnostic requests and result management. You will maximise the use of beds whilst ensuring the optimum environment for patient care in order to facilitate...


  • Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    We have an exciting opportunity available for a permanent Patient Process Facilitator to join our ED team. You will be working as part of a well established team and the wider multi disciplinary team to promote the efficient flow of patients within the Trust and support both the medical and nursing team with diagnostic requests and result management. You...


  • Southend-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    For full details about this varied and rewarding role, please see attached job description, but some of the responsibilities include To liaise effectively by establishing and maintaining professional working relationships with other members of the team, patients, carer, and relatives. This may include staff from other agencies or localities when a patients...


  • Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    The post holder will work under the supervision of registered therapists to support and rehabilitate patients to enable their safe return home or to ensure they are placed in safe environment where continued rehabilitation/care is provided. This will be achieved through improved integrated discharge pathways and working collaborativelywith discharge liaison...

  • Advanced Practitioner

    6 months ago


    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    Working independently at an advanced clinical level in the direct delivery of high quality care making critical clinical decisions based on advanced clinical skills assessment. - To provide clinical leadership and support within both the medical and nursing teams and to support the Care Group’s lead practitioner in developing the Trust’s...


  • St Leonards-on-Sea, United Kingdom East Sussex Healthcare NHS Trust Full time

    The post holder is primarily responsible for coordinating the discharge of women and their babies when fit to go home from the postnatal ward, and to help develop a robust process to facilitate and improve discharge. Identify women suitable for discharge and make individual plans for discharge based on the needs of the women, baby & family. Liaise with the...


  • Westcliff-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    We are looking for motivated individuals with excellent communication, interpersonal and organisational skills who is dedicated to working as part of our friendly team. We take pride in nurturing a supportive environment in which to work while ensuring we deliver a high quality service. You will provide a comprehensive administrative service to the...