Discharge Coordinator

7 months ago

StocktonOnTees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

Key Result Areas Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staf Tackle discrimination and harassment, and promote equality and diversity in the workplace Reduce sickness absence; work place accidents; and promote zero tolerance on violence against staff Take responsibility for personal development and education and the development of a Personal Development Plan. To act as a specialist professional resource to community staff, secondary care staff, social services and allied health professionals. To facilitate complex discharges and case conferences. To act as a point of contact for nursing staff that require expert advice regarding complex discharges.

Assume responsibility for management and organisation of work and staff on each shift. To attend daily discharge meetings with members of the Intermediate Care Team to facilitate appropriate discharge, ensuring referral to the most appropriate health or social care professional. To coordinate referrals to appropriate specialist team to facilitate early effective discharge i.e. District Nurses, Social Workers, Rapid Response Team and other community teams.

To review and heighten awareness of discharge policies and procedures to ensure that patients are discharged at the right time with arrangements in place to ensure that ongoing health and social care needs are met following their discharge from hospital. To act as an educational and training resource and identify training needs of professionals internal and external to the trust. The collection and presentation of delayed discharge dates to identify reimbursement charges. To follow the National guidance for reimbursement working closely with social services and wards to ensure that the correct processes are followed.

To communicate complex patient related information effectively to ensure collaborative working across multidisciplinary health care teams. To adhere at all times to trust policies for the protection of vulnerable adults. To act as advocate and support for patients/carers/relatives to improve their experience and discharge from hospital, negotiating and liaising with medical and nursing staff on a regular basis. To initiate and design clinical audit of the service and acting on findings making recommendations on change to hospital discharge practice.

To evaluate the effectiveness of the discharge liaison role by auditing practice. Develop, assist and co-ordinate development of junior staff within the Discharge Liaison Service by providing strong clinical leadership. To be an expert on current legislation around discharge planning and reimbursement. Prioritise and delegate work using staff and time appropriately.

Maintain professional development and keep up to date with developments within nursing and research. Promote the service by acting as a representative at events such as lectures. Undertake mandatory training. Maintain accurate and comprehensive documentation in line with both trust policy and NMC guidelines.

Participate and initiate in quality standard setting. Take part in audit, research and development activity. Support new service development in line with the governments modernisation agenda and local developments. Contribute to development of community protocols.

To continue professional development, complying with KSF through a variety of strategies including study days, lectures and appraisal. To ensure participation in clinical supervision.

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