Patient Support Partner

4 months ago


Remote, United Kingdom The Slimming Clinic Full time

Who is The Slimming Clinic?

The Slimming Clinic are market leaders in providing clinician-led slimming treatments. We have been trading for over 30 years and have grown to be the largest operator of our kind. Having recently transitioned from traditional “bricks and mortar” locations to a fully remote, ecommerce healthcare structure, we treat patients across all of England, Scotland and Wales. Patients are professionally assessed and closely managed by fully qualified doctors and we are registered and inspected under the Care Quality Commission (CQC), Healthcare Improvement Scotland (HIS) or Healthcare Inspectorate Wales (HIW), ensuring all patients receive the ‘gold standard’ of care. Our lead practitioner is the doctor, who is supported by experts in diet and nutrition, movement and exercise and psychotherapy.

Why work with The Slimming Clinic?

**The online side of our business is growing rapidly this month. We need a robust confident, clinical support person on a short term contract to help us process this high level of sales. We are recruiting for permanent members of the team, so this could be a temp to perm opportunity if that appeals.**

The Slimming Clinic is an established but rapidly developing company. We've adapted to stay strong during the COVID-19 pandemic and are continually making improvements to our service to deliver the best care to our patients.

We understand that our team members are the backbone of what we do, and we ensure that everyone feels like a member of the family. From regular support, training, and social events, to always making sure that everyone has an opportunity to contribute honest feedback - we challenge our teams to achieve their absolute best whilst supporting them to do exactly that.

What is the job role?

On a day to day basis your responsibilities will include,

Responsible for all inbound and outbound contact for a variety of patients, ensuring that all data is captured correctly and accurate information is entered into our database.

Ensuring that all patient information within the database is correct and maintained up-to-date.

Providing accurate information on the programmes and products available to patients as and when requested.

For applicants with experience in sales roles or membership management and sales roles, we will consider their suitability for a Clinician Support Partner role. This role also involves directly assisting patients in choosing treatment programmes and discussing doctor recommendations.

Who is this suitable for?

There are no specific qualifications required for this job role, but ideally we're looking for someone who has:
Excellent verbal & written communication skills.

A positive, proactive and customer focused attitude.

The ability to handle a continuous workload of incoming calls

Ideally you will have a strong background within customer service and/or retail sales and have a minimum of 6 months experience working with inbound calls.

Experience in sales or membership management is a benefit.

Competentency with Microsoft office (Mainly Outlook & Excel)

We are looking for friendly and confident individuals, who works well within an established team and who available to work Saturdays on a rota basis.

**Job Type**: Temp to perm
Contract length: 2 - 3 months

**Salary**: £21,000.00 per year

**Benefits**:

- Company events
- Employee discount
- Referral programme
- Work from home

Schedule:

- 8 hour shift
- Weekend availability

Application question(s):

- Please give us an example of how you overcame an objection to a sale

**Experience**:

- tele sales: 1 year (required)
- customer service: 1 year (required)

Work Location: Remote



  • Remote, United Kingdom The Slimming Clinic Full time

    Who is The Slimming Clinic? The Slimming Clinic are market leaders in providing clinician-led slimming treatments. We have been trading for over 30 years and have grown to be the largest operator of our kind. Having recently transitioned from traditional “bricks and mortar” locations to a fully remote, ecommerce healthcare structure, we treat patients...


  • Remote, United Kingdom The Slimming Clinic Full time

    As a business whose mission it is to help its patients not only lose weight, but to promote a healthy lifestyle, in our 30-years we have grown to be the largest operator of our kind, helping 1000s of people across the UK to achieve their weight-loss goals. Our business is registered and regulated by the Care Quality Commission (CQC). **What is the job...


  • Remote, United Kingdom Psychiatry-UK Full time

    **Company Overview**: Psychiatry-UK is at the forefront of delivering online mental health services across the United Kingdom. Joining our team means stepping into a dynamic environment where you can enhance your expertise, refine your skills, and contribute to meaningful change - all from the comfort of your home office. As a part of our leading online...


  • Remote, United Kingdom Dr Indra Specialist Functional Medicine Practice Full time

    **The Dr Indra Practice, Iveridge Health Club, Wakefield Road, Oulton, Leeds, LS26 8EU** **PATIENT CARE COORDINATOR ROLE** **THE OPPORTUNITY** We have a fantastic opportunity for a self-motivated & driven Patient Care Coordinator to join our private practice. You will be joining a small and close-knit, supportive, highly productive, and friendly team of...

  • People Partner

    3 months ago


    Remote, United Kingdom Ramsay Health Care Full time

    Job Description At Ramsay Health Care UK, we value our team and are committed to creating a positive, inclusive, and flexible work environment. We put our patients at the heart of everything we do and we firmly believe in the ethos of “People caring for People”. As a People Partner, you will play a pivotal role in our organization. You will be...

  • Medical Secretary

    4 months ago


    Remote, United Kingdom London International Patient Services Full time

    **Job Overview**: We are looking for a medical secretary to join our team at LIPS helping our consultants run their practice. As a medical secretary you will be responsible for ensuring the continued provision of the highest quality of secretarial and administrative support. Duties will include providing full secretarial support to various consultants...


  • Remote, United Kingdom HSCAMP Full time

    We are seeking experienced and knowledgeable adjudicators from diverse backgrounds to join our team as Patient Complaint Adjudicators. In this role, you will be responsible for impartially and objectively assessing patient complaints, evaluating evidence, and making fair and informed decisions. **Key Responsibilities** Review and analyse patient complaints,...


  • Remote, United Kingdom Compass Associates Full time

    Head of Quality and Patient Safety | FTC 6 Month Home based with travel to UK surgical centres Salary - £85,000 per annum + Bonus + Car Allowance + Profit Share Scheme Full Time **Overview**: Compass Associates are delighted to be working in partnership with one of the largest providers of community-based ophthalmology services in the UK. My client is...


  • Remote, United Kingdom IQVIA Full time

    We have great opportunities for those with a background working in Clinical Trials, preferably with a focus on patient recruitment/engagement, to join our Site and Patient Networks team. **PURPOSE** Assist Patient Recruitment Leads and manage assigned tasks related to the coordination, planning, and implementation of Patient Recruitment and Retention...


  • Remote, United Kingdom Day One Trauma Support Full time

    Job description The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team....

  • Customer Support

    4 months ago


    Remote, United Kingdom Focus 5 Recruitment Full time

    **Customer Support** **Full Time - Remote (Leeds based)** **Salary - £20 - 22k** Focus 5 recruitment are excited working with a health technology company who are looking for a Customer Support Executive. Would you like to help support GP Practices communicate with patients? You could be joining an innovative HealthTech start-up delivering exciting...


  • Remote, United Kingdom Modality Partnership Full time

    We are looking for a full time Patient Experience Officer to join our National Patient Experience Team to work Hybrid/remotely. This is an innovative role, taking responsibility for the timely processing of patient requests and resolving queries as required; this includes managing new patient registrations and patient facing administrative requests, website...


  • Remote, United Kingdom ISS Facility Services Full time

    **Procurement Business Partner** **Remote** For more information on salary and our excellent benefits - please contact the recruitment team for this information. Although we don’t advertise our salaries, you won’t be disappointed! As a key member of the Leonardo account in the UK, you will have the opportunity to work closely with stakeholders to...


  • Remote, United Kingdom Thermo Fisher Scientific Full time

    **RESEARCH ASSOCIATE I EVIDERA - PATIENT-CENTERED RESEARCH** - **We are looking to fill this role in UK as an office-based or 100% remote employee** Evidera’s Patient-Centered Research (PCR) group combines a unique portfolio of scientific disciplines, including health sciences, psychometrics, epidemiology, psychology, and many other social sciences. Our...

  • Site Care Partner I

    4 months ago


    Remote, United Kingdom Parexel Full time

    United Kingdom, Remote **Job ID** R0000020486 **Category** Clinical Trials **ABOUT THIS ROLE**: Parexel FSP has an exciting opportunity for a Site Care Partner I in the UK. **Job Summary**: The Site Care Partner I (SCP) is the main client point of contact for investigative sites throughout a study life cycle; accountable for site start-up activities...

  • Sales Partner

    4 months ago


    Remote, United Kingdom Sheroes Ltd Full time

    Could you be our next success story? Are you a driven, motivated self starter with a desire to have more out of life for you and your family? Have you always wanted your own business but never had the opportunity to take the plunge? Would you like the chance to be your own boss in charge of your own destiny? Would you like the chance to earn an uncapped...

  • Sales Partner

    4 months ago


    Remote, United Kingdom Sheroes Ltd Full time

    Could you be our next success story? Are you a driven, motivated self starter with a desire to have more out of life for you and your family? Have you always wanted your own business but never had the opportunity to take the plunge? Would you like the chance to be your own boss in charge of your own destiny? Would you like the chance to earn an uncapped...


  • Remote, United Kingdom Moodle Full time

    Moodle with us! We're the world's most popular learning platform and we’re on a mission to empower educators to improve our world. **Find out about your new workplace...** Moodle is the world’s most trusted online learning solution. The engine of our ecosystem is Moodle LMS, the secure and customisable open source learning management platform used by...

  • Recruitment Partner

    4 months ago


    Remote, United Kingdom Recruitment - Publican Partners & Operators Full time

    **Recruitment Partner - Publican Partners** You will provide comprehensive recruitment support to Divisional Business Units comprising of a Divisional Director and a team of Regional Managers. You will be responsible for dealing with enquires from prospective publicans, evaluating experience & suitability and scheduling and conducting interviews. You will...

  • Sales Director

    4 months ago


    Remote, United Kingdom Growth Partner & Consultancy Limited Full time

    **Company Overview** We provide micro marketing agency growth consulting and coaching services to a global client base. In less than 2 years, we’ve grown our business from 0 to multi-7 figures and will hit the 8-figure mark this year. How? We’ve focused on growth and the relationships for our clients and team members. By creating a high-performance,...