Facilities Administrator

2 months ago


Chelmsford, United Kingdom Jenkins Recruitment Solutions Ltd Full time

We are currently seeking a highly organised and motivated Facilities Administrator to join our client based in Chelmsford. Our client is an established unique global company who have a great team dynamic

Key Responsibilities:

- Coordinate internal maintenance requests, ensuring timely resolution and follow-up.
- Serve as the primary point of contact for facility-related queries and issues across the company.
- Provide first-class customer service to all stakeholders, maintaining a professional and helpful approach at all times.
- Monitor the facilities inbox and promptly respond to requests raised by staff members.
- Raise maintenance jobs on the internal system, accurately documenting all relevant information.
- Utilise problem-solving skills to resolve queries and keep stakeholders updated on progress.
- Regularly check the status of ongoing repair requests and provide updates to end users as necessary.

Qualifications and Skills:

- Excellent organisational skills with a strong attention to detail.
- Outstanding interpersonal and communication skills, capable of liaising effectively with individuals at all levels.
- Ability to react quickly and efficiently to repair requests and prioritise tasks accordingly.
- Proficient in using internal systems and comfortable with technology.
- Strong problem-solving abilities to address and resolve facility-related queries.
- Demonstrated ability to work independently and efficiently in a fast-paced environment.
- First-class customer service skills, with a friendly and professional demeanor.
- Prior experience in facilities management is desirable but not essential.

If you are a proactive and organised individual with a passion for administration and providing exceptional customer service, we would love to hear from you. This is an excellent opportunity to join a dynamic team and contribute to the smooth operation of our client's facilities.



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