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Meetings & Events Executive

6 months ago

Twickenham, United Kingdom Hilton Garden Inn T2 Full time

**We treat our people like family and our guest like royalty**

Directly connected to the central terminals of one of the busiest airports in the world, Hilton Garden Inn London Heathrow T2 offers 369 bedrooms and a range of facilities including the rooftop Runway Bar with unbeatable views of Heathrow Airport, Apron Restaurant, a fitness centre as well as 5 meeting rooms.

**Meetings & Events Executive**:

- £25,000 per annum + great benefits

We have an exciting opportunity for a passionate **Meetings and Events Executive** to handle all enquiries and planning details for events hosted in the hotel. The **Meetings and Events Executive** should ensure all enquiries are efficiently dealt with and that all functions sheets are accurately prepared to ensure all clients recieve the highest level of customer service during their event.

**What will you be doing?**
- Dealing with all enquiries for Meetings & Events courteously and efficiently, offering the highest level of customer service, whilst ensuring that, when possible, the enquiry becomes a sale.
- To keep in close contact with all prospective Meeting & Events organisers, ensuring that all their requirements are accurately recorded using every opportunity to maximise sales.
- Liaising between the client and relevant departments in case of any queries.
- Control the cash flow by checking the deposit payments of allocated bookings and collect payments on time.
- Ensure follow up calls are made to all Meeting & Events organisers ensuring their requirements were satisfactorily dealt with and any complaints are brought to a speedy conclusion with the support of the manager.

**Who we are looking for**:

- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand, and the Company.
- Hotel events experience preferred.
- Problem solving, reasoning, motivating and organizational skills.
- Excellent command of the English language, both written and verbal.
- Computer literate - Delphi/ONQ systems preferred.

**What do we offer?**
- A competitive salary
- 28 days paid holiday with an extra 5 days, following 5 years’ service
- Discounted hotel room rates across our hotels, for you and friends and family and access to Hilton employee rate discounts
- Fantastic Training and Development opportunities
- Uniform and Complimentary Dry Cleaning
- Free Meals on shift
- Pension cover
- Unrivalled Career Prospects