Sr. Deal Desk Specialist

7 months ago

London, United Kingdom Smartsheet Full time

Smartsheet is seeking a Senior** **Deal Desk Specialist to join our Finance Operations team supporting the Global Sales and Finance Operations teams with facilitation of deals through the Quote to Cash sales cycle. This position will work collaboratively with key partners across Sales, Professional Services, Legal, Privacy, Finance, Security, Compliance, Product and Revenue Recognition Accounting teams to ensure deals are structured and negotiated to comply with Smartsheet policies and processes.

This role will report to the **Sr. Deal Desk Manager** from the Bellevue office. You can work from our London or Edinburgh office, or you may work remotely from anywhere in the UK.

**You Have**:

- Act as a trusted advisor to the Global Sales Teams for deal structuring and support other internal stakeholders throughout the sales cycle to expedite deal execution
- Guide routine to moderately complex deal structures in a way that maximizes ACV and customer satisfaction, and manages risk for Smartsheet
- Work cross-functionally with various teams including but not limited to Sales, Finance, Legal, Deal Operations, Pricing, Billing, and Compliance to address custom deal requirements
- Elevate specialized issues to appropriate business partners and drive resolution to those issues.
- Be the main point of contact to lead deals through appropriate approval level
- Continuously review deal progression and collaborate with stakeholders to ensure optimal deal cycle times and precise execution.
- Adhere to a same-day response commitment to set service standards that can be relied upon
- Review submitted Deal Requests for accuracy and conformance to Smartsheet sales order acceptance policies
- Ensure all approved requests have been properly documented in accordance with Finance Operations and accounting processes
- Ensure compliance with internal controls and work towards zero processing errors
- Establish and lead project improvement plans with a defined timeline
- Contribute to various process improvement projects as needed

**You Will**:

- 5+ years of relevant Deal Desk or Sales Support experience in a SaaS company with Direct, Channel, Government, Services, and International Sales.
- A good understanding of sales process, Billing, and revenue recognition including structuring of a deal and contract management.
- Ability to consult and advise on common deal patterns
- Strong aptitude for building interpersonal relationships to challenge the status quo regularly
- Self-motivated and able to affect change within the organization to improve processes
- Ability to multitask, prioritize workloads, and meet deadlines.
- Excellent oral/written communication skills
- Ability to work flexible hours on a rotating schedule for coverage to support AMER and APJ Sales teams
- Working knowledge of Salesforce, CPQ, Netsuite, or similar systems CRM and ERP systems

**Perks & Benefits**:

- Employer-paid Private Medical and Dental, additional cost for family members
- Equity - Restricted Stock Units (RSUs) for eligible roles
- Lucrative Employee Stock Purchase Program (15% discount)
- Monthly contributions toward your pension
- Monthly stipend to support your work and productivity
- 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
- Teleworking options from any registered location in the UK (role specific)

**Get to Know Us**:
**Equal Opportunity Employer**:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

BI-Remote

LI-Remote

  • Deal Desk Specialist Emea

    17 hours ago

    London, United Kingdom Digital.ai Full time

    **About Us**: A 9-time Leader in Gartner Magic Quadrant for Enterprise Agile Planning, Digital.ai's platform is designed to unify, secure, and generate predictive insights across the software lifecycle. Here at Digital.ai, we are dedicated to helping Global 5000 enterprises achieve their digital transformation goals. Digital.ai's vision is to unlock endless...

  • Director, Deal Desk

    2 months ago

    London, UK, United Kingdom Infoblox Full time

    It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently...

  • Deal Desk Associate

    2 months ago

    London, United Kingdom Similarweb Full time

    At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went...

  • Deal Desk Operations Manager

    2 days ago

    London, Greater London, United Kingdom Chainalysis Inc. Full time

    Job Title: Deal Desk Operations Manager">About the Role:">">We are seeking a seasoned Sales Enablement and Quoting Specialist to join our team in Chainalysis Inc.">">Your Key Responsibilities:">">Lead Deal Desk Operations: Collaborate with our Revenue Operations, Finance, Legal, Product, and Marketing teams to provide strategic quoting and deal structuring...

  • Deal Desk Administrator

    7 months ago

    London, United Kingdom Bazaarvoice Full time

    As a Deal Desk Administrator, you will be responsible for reviewing commercial terms for sales orders, SaaS agreements, service agreements, statements of work, and other agreements as necessary for existing and new customers. You will be a key partner for Senior Deal Desk Advisors and our sales team providing Salesforce and contract support for Bazaarvoice....

  • Deal Desk Manager Professional

    2 weeks ago

    London, Greater London, United Kingdom Disability Solutions Full time

    Job Description:At Disability Solutions, we're seeking a highly skilled Sales Policy Specialist to join our EMEA Deal Desk team. In this role, you'll play a critical part in ensuring deal structure meets the company's bookings policy and internal policies.The successful candidate will have at least 5 years of experience in deal management, with expertise in...

  • Deal Desk Strategist

    2 weeks ago

    London, Greater London, United Kingdom Thomson Reuters Full time

    Job Title: Deal Desk StrategistWe are seeking a skilled Deal Desk Strategist to join our team at Thomson Reuters. This role will focus on developing and implementing strategic plans to optimize sales processes, manage commercial projects, and provide expert guidance to Sales Reps.Key ResponsibilitiesStrategic Planning: Develop and implement strategic plans...

  • EMEA Deal Desk Team Lead

    2 weeks ago

    London, Greater London, United Kingdom Disability Solutions Full time

    About the Role:We are looking for an experienced Deal Desk Manager Professional to lead our EMEA Deal Desk team. The successful candidate will have at least 5 years of experience in managing a Deal Desk team and collaborating with cross-functional stakeholders, including senior leaders. A strong work ethic, hands-on approach, and ability to work well under...

  • Sales Operations/deal Desk Specialist

    4 days ago

    London, United Kingdom Zscaler Full time

    Company Description With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs,...

  • Senior Analyst, Deal Desk

    3 weeks ago

    London, United Kingdom Coatue Management L.L.C. Full time

    The Deal Desk team are experts at removing barriers, enabling growth, and ensuring Revenue has the right framework to move at the speed of progress. Our work plays a critical role in optimizing Sales team performance from quote to order, building strong relationships and partnering with them closely to understand their opportunities while driving adoption of...

  • Systematic Trading Specialist

    1 week ago

    London, Greater London, United Kingdom SR Investment Partners Full time

    About UsSr Investment Partners is a leading Global Hedge Fund based in London, seeking a talented Quantitative Trader / Portfolio Manager.The ideal candidate will have experience in either Future's, Fixed Income, Credit, Equities, or FX and be strong technically with a proven track record in delivering successful systematic, fundamental or discretionary...

  • Senior Analyst, Deal Desk

    3 weeks ago

    London, United Kingdom Chainalysis Inc. Full time

    The Deal Desk team are experts at removing barriers, enabling growth, and ensuring Revenue has the right framework to move at the speed of progress. Our work plays a critical role in optimizing Sales team performance from quote to order, building strong relationships and partnering with them closely to understand their opportunities while driving adoption...

  • Senior Analyst, Deal Desk

    3 weeks ago

    London, United Kingdom Chainalysis Inc. Full time

    The Deal Desk team are experts at removing barriers, enabling growth, and ensuring Revenue has the right framework to move at the speed of progress. Our work plays a critical role in optimizing Sales team performance from quote to order, building strong relationships and partnering with them closely to understand their opportunities while driving adoption of...

  • Senior Analyst, Deal Desk

    2 weeks ago

    London, United Kingdom Chainalysis Inc. Full time

    The Deal Desk team are experts at removing barriers, enabling growth, and ensuring Revenue has the right framework to move at the speed of progress. Our work plays a critical role in optimizing Sales team performance from quote to order, building strong relationships and partnering with them closely to understand their opportunities while driving adoption...

  • Senior Deal Desk Consultant Europe

    2 weeks ago

    London, United Kingdom Thomson Reuters Full time

    Senior Deal Desk Consultant - Thomson ReutersWe anticipate the successful candidate being based in London, UK. Other European locations may be considered.Great communicator? Want to combine your commercial and problem-solving skills to ensure our sales teams are making the best deals with the most efficient processes? This might be the role for you.The Deal...

  • Deal Enablement Lead

    1 day ago

    London, Greater London, United Kingdom Airwallex Full time

    About the JobWe are seeking an experienced Pricing and Monetisation Specialist to join our Revenue Operations team at Airwallex. As a key member of our team, you will play a critical role in enabling our field team to price strategically, understand complex pricing structures, and improve deal desk processes and tools.Your primary responsibilities will...

  • Deal Structuring Specialist

    2 days ago

    London, Greater London, United Kingdom Chainalysis Inc. Full time

    About the Job:We are looking for an experienced professional to join our Deal Desk team as a Senior Analyst. The successful candidate will work closely with our Revenue Operations, Finance, Legal, Product, and Marketing teams to provide quoting and deal structuring support to our EMEA Sales team.Key Responsibilities:Develop and implement pricing and discount...

  • Deal Desk Specialist

    7 months ago

    London, United Kingdom Repstor Full time

    City of London, hybrid - What you get to do in this role: - Provide on-boarding and refresh training on internal processes and systems to Sales team members in your segment.- - Assist segment team members in ongoing maintenance and update of critical client and opportunity data.- - Become expert in Intapp’s contracts and entitlements system and processes....

  • TechOne SRS Implementation Specialist

    5 days ago

    London, Greater London, United Kingdom Real Staffing Full time

    **About Real Staffing**We are a leading staffing agency dedicated to providing top talent for Higher Education contracts.At Real Staffing, we understand the importance of successful project implementations. That's why we're seeking an experienced TechOne SRS Consultant to join our client on a contract basis.This is an OUTSIDE IR35 opportunity, allowing you...

  • Sr. Product Test Specialist

    4 weeks ago

    London,, UK, United Kingdom Cognizant Full time

    Job Summary We are seeking a highly skilled Sr. Product Test Specialist to join our team in a hybrid work model. The ideal candidate will have extensive experience in Salesforce Admin and Salesforce, with domain experience in Hi-Tech. The Sr. Product Test Specialist will play a crucial role in ensuring the quality and reliability of our products,...