Bereavement Admin Coordinator

1 month ago

Sheffield, United Kingdom Sheffield Children's NHS Foundation Trust Full time

A new exciting opportunity has arisen within Sheffield Children's NHS Foundation Trust to work as a Bereavement coordinator within our newly established bereavement service.

You will liaise closely with the clinical teams (nursing and medical)to ensure bereaved family members receive timely and appropriate appointments according to the bereavement care pathway.

You will provide administrative support to the new Bereavement nurse, as well as being the initial contact point for bereaved families, with the expectation that you will deal with any enquires with empathy and compassion and signpost where appropriate in a timely manner.

You will be a compassionate, accountable individual who treats all colleagues, patients and their families with respect and seeks to deliver excellence in their role. You will share the Trust values and be committed to equality, diversity and inclusion.

Organise and schedule bereavement support sessions, meetings, and memorial services for individuals and families.
Collaborate with colleagues across the Trust to ensure coordinated and responsive bereavement support.
Maintain accurate records of participant information, support session attendance, and interactions, ensuring confidentiality and sensitivity.
Manage administrative tasks related to bereavement support programs, including documentation, record-keeping, and data entry.
Provide information and resources to individuals seeking bereavement support, offering guidance on available services, counselling options, and community resources.
Facilitate referrals to appropriate support services or external agencies as needed.
Serve as a compassionate point of contact for bereaved individuals and families, offering empathetic assistance and guidance.
Offer emotional support and practical assistance to bereaved individuals, including listening to their concerns, addressing their needs, and offering comfort during their time of grief.
Contribute to the development and enhancement of bereavement support programs within the hospital, providing input on program initiatives, resources, and improvements.

Sheffield Children's is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.

We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people."

Outstanding patient care

Brilliant place to work

Leader in children's health

Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.

Please see the attached job description and person specification for an overview of the main duties of this role.

Inclusive Recruitment & Selection

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
Compassion - leading by kindness and showing empathy, understanding and respect

Accountability - striving to do the right thing and owning responsibility

Respect - value differences, tackling inequality and fostering a culture of inclusion

Excellence - delivering a high-quality standard of care

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