Global PMO Project Lead

4 weeks ago

Remote, United Kingdom Talogy Holdings Limited Full time

**About the Role**:
As a Project Lead in the PMO team you will play a key role in the delivery of global projects for high profile clients across the world, often with challenging delivery timescales. This is an exciting and varied role where you will work closely with a wide range of colleagues and clients to resource, plan and manage the delivery of the consulting phases of a project to meet the defined timeframes and budget. The nature of these projects is high profile, often working with very senior stakeholders requiring discretion and confidentiality.

This is a full-time, permanent position, flexible from Monday to Friday during typical office hours. Day-to-day the role can be performed remotely, with the expectation of occasional travel to Talogy offices in their region for team collaboration, meetings, and workshops.

Owing to the global nature of this role, from time-to-time flexible working hours will be required to ensure timely communications with the client and project colleagues.

**Role Responsibilities**:
**Team Leadership**:

- With the support of the Head of Consulting PMO, take the lead within the project team to ensure clarity of roles, responsibilities, KPIs and deliverables, in line with a standardized global approach.

**Operational Oversight**:

- Provide regular updates to Head of Consulting PMO on project progress, challenges and achievements.
- Act as an ambassador of the Consulting PMO, providing global colleagues with insights into the projects that could be managed and the support that could be offered.

**Project set up and management**:

- Develop knowledge of Talogy products and internal teams to facilitate smooth running of new and unfamiliar projects.
- Work with Head of Consulting PMO and global teams to set up new projects, confirming client objectives/deliverables, project resources, timelines, budgets, risks and delivery.
- Work with Head of Consulting PMO to create and manage a detailed project plan, tracking project progress and performance throughout, escalating risks and issues, as needed.
- Adapt and realign priorities as required throughout the project timeline, whilst monitoring and reporting potential scope creep.
- Deliver regular status updates to clients regarding projects and progress.
- Keep up to date records and details of internal materials/documentation created for each project, and enhance standardized documentation based on learnings from each project.

**Client / participant management and support**:

- Work with the Lead Consultant, Client Partner and Head of Consulting PMO to provide a gold standard service of communication and delivery to the client.
- Where applicable, support and oversee the planning, logistics and delivery of the project by the local Consulting Support Team.
- Be the primary operational contact point for the client during set up. This may continue throughout a project, dependent on client needs.

**Financial Management**:

- Work with the Head of Global PMO and Sales on the definition of project scope and objectives, ensuring technical feasibility and all relevant costs are explicitly documented.
- Oversee the correct set up and recording of projects in OpenAir, ensuring all users are added, client details, invoicing, purchase orders, revenue recognition and costs are correctly detailed for project performance analysis and any cross charging between regions.
- Under the guidance of the Head of Consulting PMO, liaise with local Finance teams and Legal to ensure that invoicing arrangements for global projects are set up taking into consideration local taxes and charges.
- Promote and, where possible, integrate the use of OpenAir invoicing globally.

**Resource Planning**:

- Ensure projects are resourced to the requirements of the Statement of Work, whilst considering the cost and efficiency of internal colleagues and external associates.
- Promote internal global resourcing wherever possible.

**Quality Assurance**:

- Ensure projects adequately integrate quality assurance in the planning to deliver the highest level of service to the Client to protect and promote the Talogy brand.
- Ensure the highest standards of service quality are maintained throughout the project lifecycle.

**Working within a global team**:

- Maintain a high level of awareness of cultural and regional differences to incorporate into project planning to meet the requirements of the client.
- Capture and share regional and cultural differences to be considered when the PMO deliver projects regionally.
- Work with the Head of PMO and relevant Heads of Departments to develop standardized approaches for the delivery of Client Consulting projects, and support with the creation of a library of documentation.

**Knowledge, Skills and Experience Requirements**:

- Experience in a customer facing role requiring high levels of organization and planning is required.
- High level of curiosity to seek out and capture pertinent project information.
- Creative, analyti

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