Patient Liaison Officer
6 months ago
**Patient Liaison Officer**
**The Duchy Hospital**
**37.5 hours & Permanent**
**Salary: Up to £26,000.00 per year**
**The Duchy Hospital** in Harrogate** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
Circle Health Group are proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.
We have an opportunity for a Patient Liaison Officer to join their team of staff in the Marketing department.
This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
**Applicants should meet the following criteria**:
- Proven influencing/sales skills
- Numeric
- Proficient in MS Outlook, Excel and Word
- Excellent command of the English language, both written and verbal
- Excellent telephone manner and interpersonal skills
**Duties of this role include**:
- To convert appropriate self-pay enquiries and consultations to self-pay procedures within CHG against pre-agreed targets
- To ensure a quality service for potential self-pay patients including the accurate and timely response to self-pay enquiries from patients, consultants, medical secretaries and the National Enquiry Centre (NEC)
- To facilitate necessary access times and information required for patients to convert to procedure
- To appropriately influence patients to choose CHG for their procedure
**Salary & Benefits**
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities
and much more
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be **selfless**, **compassionate**, **committed**, **collaborative**, **brave**, **agile**, **tenacious** and **creative** and are at the core of our purpose and culture.
-
Patient Liaison Officer
6 months ago
Harrogate, United Kingdom Circle Health Group Full timeApplicants should meet the following criteria: Proven influencing/sales skills Numeric Proficient in MS Outlook, Excel and Word Excellent command of the English language, both written and verbal Excellent telephone manner and interpersonal skills Duties of this role include: To convert appropriate self-pay enquiries and consultations to...
-
Customer Care Liaison
6 months ago
Harrogate, United Kingdom EnviroVent Full time**Location**: Harrogate, HG3 2SP **Hours**: Monday to Friday, 37.5 hours per week EnviroVent Ltd is the UK’s leading manufacturer and supplier of innovative and sustainable ventilation products. From design and manufacture to installation, service and maintenance we are committed to understanding and delivering our customer’s needs. **We are currently...
-
Admissions Office Administrator
5 months ago
Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full timeThe post holder will assist in ensuring that the effective and efficient co-ordination of elective waiting list admissions is undertaken, maintaining a high quality service to all users. This will involve validation of waiting lists and liaison with others to maintain efficient waiting times. The post holder would require a flexible and proactive approach to...
-
Patient Services Team Member
5 months ago
Harrogate, United Kingdom Park Parade Surgery Full time**JOB DESCRIPTION JOB TITLE**: PATIENT SERVICES TEAM MEMBER REPORTS TO: PATIENT SERVICES MANAGER /PRACTICE MANAGER HOURS: 20-25 hours per week, £11.87 per hour Job Summary: As a Patient Services Team member, you're often the first person a patient meets when they come to the surgery. You'll book patients in for appointments, enter patients details onto our...
-
Patient Services Team Member
3 months ago
Harrogate, United Kingdom Park Parade Surgery Full timeJob summary As a Patient Services Team member, you're often the first person a patient meets when they come to the surgery. You'll book patients in for appointments, enter patients details onto our IT system and direct patients where to go. As well as dealing with patients face-to-face, our patient services team answer the phones, directing calls to...
-
Client Liaison Administrator
5 months ago
Harrogate, United Kingdom Hutchinson Wealth Management LTD Full time**The Opportunity** An exciting new opportunity has arisen for a Client Liaison Administrator to join a busy and growing team within Hutchinson Wealth Management LTD, who are a highly successful Appointed Representative of St. James’s Place Wealth Management PLC. We are in the process of expanding our business and this is an exciting time to join our...
-
Health Unit Coordinator
1 month ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full timeJob Summary: We are seeking a skilled Health Unit Coordinator to join our team at Harrogate and District NHS Foundation Trust. The successful candidate will be responsible for providing administrative support to our healthcare team, ensuring effective communication and coordination of patient care.Key Responsibilities:Manage reception desk duties, including...
-
General Office Assistant
5 months ago
Harrogate, United Kingdom Harrogate Integrated Facilities Full timeTo assist with the provision of the General Office function to staff, patients and visitors with regard to repayment of travel costs, receipting of monies paid to the Trust, provision of ID badges to staff and all aspects of car parking administration. When on Reception, provide assistance to the public with general enquiries and car parking...
-
Band 2 Admin Patient Administrator
2 weeks ago
Harrogate, United Kingdom HAYS Full timeTempoary Administrator Harrogate Please find below details of a temporary position based at Harrogate hospital. The role is for 6-8 weeks and could go on longer.Patient Pathway support Administrator.Hours of work Monday - Friday (37.5 hours) 8.30-5 or 8.30-4.30 (7.5 hour days with either 1 hour or 30 min lunch)Fully office based- no hybrid working...
-
Endoscopy Clerical Officer
5 months ago
Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full timeEndoscopy Clerical Officer (Reception and Bookings) The post holder will provide a high quality support service within the Endoscopy Department for both admin teams (bookings/reception teams), both across the Trust and as such, will need to be able to communicate well with patients and their relatives, the general public and a wide range of...
-
Estates Officer
5 months ago
Harrogate, United Kingdom Harrogate Integrated Facilities Full timeThe Estates Officer - Electrical will hold responsibility for the maintenance and upkeep of electrical engineering services throughout Harrogate & District NHS Foundation Trust. This includes all LV infrastructure, standby power including UPS, Theatre systems, lighting, power, and all other engineering services as designated by the Operational Estates...
-
Estates Officer
6 months ago
Harrogate, United Kingdom Harrogate Integrated Facilities Full timeThe Estates Officer Electrical will hold responsibility for the maintenance and upkeep of electrical engineering services throughout Harrogate & District NHS Foundation Trust. This includes all LV infrastructure, standby power including UPS, Theatre systems, lighting, power, lifts and all other engineering services as designated by the Estates Operations...
-
General Office Assistant
6 months ago
Harrogate, United Kingdom Harrogate Integrated Facilities Full timeTo assist with the provision of the General Office function to staff, patients and visitors with regard to repayment of travel costs, receipting of monies paid to the Trust, provision of ID badges to staff and all aspects of car parking administration. When on Reception, provide assistance to the public with general enquiries and car parking...
-
General Office Assistant
5 months ago
Harrogate, United Kingdom Harrogate Integrated Facilities Full timeGENERAL OFFICE 1. Daily handling and counting of all cash and cheques in relation to restaurant takings, car parking, TEWV patients etc; including receipting, reconciling and preparing for banking. 2. Daily handling and receipting of cheques received via Finance Department in relation to invoices paid, prescriptions etc. 3. Daily handing of patients...
-
Admissions Office Administrator
5 months ago
Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full timeEffectively uses the Patient Administration System to record dates for Admission and inform patients relevant details. To validate waiting lists and work with the Elective Access co-ordinator to ensure that waiting lists are appropriately managed and booked within their expected date to be seen Monitor and action patient pathway targets i.e 18 week RTT,...
-
Casenote Library Clerical Officer
6 months ago
Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full timeWe are looking for a Casenote Clerical Officer who can help deliver an efficient, high quality health records management service and outpatient reception desk service. This role is essential in providing safe patient care by ensuring that patient’s health records are available when required. One of our team members has said “I’ve cancelled my gym...
-
Comprehensive Administrative Support Officer
3 weeks ago
Harrogate, North Yorkshire, United Kingdom Harrogate and District NHS Foundation Trust Full time{"Job Title":"Comprehensive Administrative Support Officer","Job Summary":"We are seeking a motivated and passionate individual to join our Cardiology Team as a Comprehensive Administrative Support Officer.This is an exciting opportunity to work in a dedicated team providing secretarial and administrative support for our Consultants.As a Comprehensive...
-
Emergency Medical Officer
5 months ago
Harrogate, United Kingdom Medecho Limited Full timeJob Title: Emergency Medicine SHO **Responsibilities**: - Provide medical care and treatment to patients in accordance with established protocols and guidelines - Conduct thorough medical examinations and assessments to diagnose and treat various medical conditions - Prescribe medications and treatments as necessary, ensuring patient safety and adherence...
-
Casenote Library Clerical Officer
5 months ago
Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full timeWe are looking for a Casenote Clerical Officer who can help deliver an efficient, high quality health records management service. This role is essential in providing safe patient care by ensuring that patient’s health records are available when required. One of our team members has said “I’ve cancelled my gym membership as I meet my 10,000 steps each...
-
Pre Operative Assessment Clerk
6 months ago
Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full timeThe post holder will provide a host of clerical duties to support the department which facilitates pre-operative assessment clinics. The post holder will also be required to provide a professional, efficient and comprehensive service. Fulfilling all necessary reception, clerical, administrative and general tasks using paper based records and information...