General Office Assistant

7 months ago


Harrogate, United Kingdom Harrogate Integrated Facilities Full time

GENERAL OFFICE 1. Daily handling and counting of all cash and cheques in relation to restaurant takings, car parking, TEWV patients etc; including receipting, reconciling and preparing for banking. 2. Daily handling and receipting of cheques received via Finance Department in relation to invoices paid, prescriptions etc.

3. Daily handing of patients valuables, property and monies, e.g. receipting and returning to patient or representative, completing appropriate paperwork. 4.

Attend Trusts own bank to deposit and collect cash. 5. Undertake duties associated with the handling of Death Certificates and liaise with the Medical staff, Mortuary Staff, Harrogate Registry Office, Coroners Officer, Undertaker and Relatives, as appropriate. 6.

Arrange funerals for deceased patients in appropriate circumstances 7. Liaise with Wards, Chaplains, Mortuary, Undertaker and Parents in relation to the deaths of infants/children, assisting the parents with the arrangements of the funeral. 8. Day to day management of site wide car parking, including monitoring of violations, notifying staff of possible sanctions and advising the assistant security manager if sanctions are necessary.

9. Day to day management of the security ID system (i.e. ensuring only authorized signatories complete paperwork. Print/delete badges as appropriate both within HDFT and TEWV.

Provide activity reports at the request of the Security & Healthcare Services Manager / Local Security Management Specialist. Fault finding on security ID system. 10. Maintain the security of General Office and ensure only authorized individuals are admitted.

11. Deal with room bookings for the Board Room, Atrium and the Farndale Meeting Room. 12. Record the details of lost property and valuables received from wards, departments, staff and public, and deal with the return and disposal of all items.

13. Provide cover for colleagues in their absence. RECEPTION DESK 14. Deal with reception enquiries from patients and visitors 15.

Validate car park tickets for members of the public who are entitled to them. 16. Receive external and internal mail 17. Receive specimens from the general public, GPs, Emergency Department etc 18.

Receive flowers and patients equipment no longer required, and re-direct to appropriate ward/department. 19. Allocate duties to volunteers e.g. delivering of flowers and urgent medical notes to the wards 20.

Distribute hearing aid batteries to the general public and keep adequate supplies obtained from the Audiology Department 21. Ensure specimens, case notes and x rays of an urgent nature are dealt with promptly 22. Supervise work experience students 23. Observe medical gas alarm panel and panic alarm and take appropriate action 24.

Report faults to appropriate department 25. Security, issue and return of keys held in the key press. All keys must be signed for in the Key Record Book 26. Assist patients with telephone calls e.g.

arranging taxis 27. Arrange portering of patients arriving, when requested 28. Deal with car parking difficulties and liaise with the Car Park Attendants 29. Receive lost property and forward to General Office 30.

Act as point of contact for Police enquiries 31. Deal with patient enquiries from Switchboard 32. Contact the Bed Manager re Patient Admissions 33. Undertake any other duties that may be allocated by the Assistant Security Manager and Security & Healthcare Services Manager.



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