HR Advisor

4 months ago

StokeonTrent, United Kingdom Innov8 Agency Ltd Full time

**HR Advisor**

**Salary: £28,000 - £32,000 per year**

**Location: Stoke-On-Trent**

**Contract: Permanent, Full Time: 37.5 Hours / week**

**Rota: Monday - Friday**

**Time: 9am - 5pm**

**(Hybrid role)**

Innov8 Agency are proud to be recruiting an experienced HR Advisor specialist to join the HR department of our Stoke-On-Trent based client in their journey of exponential growth.

Our client is a UK leader in the animal health industry.

With an incredible, innovative and sustainable headquarters the business continues to provide the outstanding services to customers and their pets.

**Duties and responsibilities**

Joining a team of eight HR professionals, with lots of opportunities to get involved in, and with the delivery of a new HR and Payroll system. The duties are shared between three HR Advisors who work in a pool to offer seamless casework management support, training and development to coach and develop Line Managers to confidently and effectively fulfil their responsibilities.

**Advisory**
- Triage - To be the first point of contact to triage all ER casework queries including conduct, capability, grievances and advice on flexible working requests; undertaking an initial risk assessment
- Casework - To oversee all allocated cases, providing accurate, consistent and timely advice, which is based on an assessment of past precedents and future business risks, whilst operating within a typically devolved HR advice model, enabling and empowering managers to retain ownership for resolving their own people related queries and issues, managing internal customer expectations in line with our departmental service level agreements;
- Evaluate - To identify opportunities for continuous development within the wider business;
- Understanding business - Working closely and proactively with HR Business partners and key business stakeholders to maintain an up-to-date understanding of the current challenges and priorities and KPI's
- Advising on and monitoring the completion of probation management;
- Proactively supporting the business to manage employee well-being to help reduce sickness absence;
- General Admin - Keeping accurate and timely records of all advice given, and ensuring the casework spreadsheet is maintained and up-to-date.

**Training**
- Licence to Manage - To create content and deliver training to enhance the knowledge and ability of Line Mangers;
- Company Induction - Supporting with the delivery of the Company Induction; while driving improvements.

**Recruitment**
- Suppporting and providing advice on Recruitment processes, including interviewing and best practice selection.

**Other**
- Manage escalations from HR Administrators - DBS, Health Questionnaires, right to work, etc.
- Monitor the effectiveness of policies and make recommendations for changes;
- Provide cover for HR Administrators as necessary.

**Essential Criteria**
- A levels or equivalent;
- You will have solid generalist HR experience, preferably with exposure to a wholesale/distribution business;
- Experience of coaching managers in the investigation and resolution of HR case work
- A passion for up-skilling Line Managers and experience of writing and delivering Line Manager training
- Experience of proactively managing sickness absence
- Strong problem-solving ability whilst able to exercise good judgement when assessing risk, evaluating and escalating casework
- Adapting style and approach to different types and levels of service users
- Ability to work flexible hours when necessary to support an almost 24/7 operation
- Positive, confident, articulate and professional communicator
- An empathetic listener and persuasive, tactful speaker, with the ability to build trust, respect and credibility
- The ability to build strong working relationships with colleagues / stakeholders at all levels
- Fairness and objectivity
- Discretion with confidential information
- Good organisational administration and IT skills to maintain a high level of accuracy and attention to detail
- Calmness under pressure and when dealing with difficult situations;
- Flexibility to travel and work from other sites with very occasional overnight stays;
**Benefits**
- Competitive rates of pay
- 31 days paid holiday (including bank holidays)
- Minimum 10% Staff discounts
- Life assurance benefit
- Cycle to work Scheme
- Free on-site parking and Wi-Fi
- A 24/7 confidential employee assistance programme - offering a range of support services to help you to resolve difficulties in your home-life
- Savings related Share option plan
- Christmas vouchers
- Eye-sight vouchers
- Company pension scheme

**Application information**:
Successful applicants will be required to disclose any unspent criminal convictions to the Company. A DBS check will be carried out in compliance with Home Office guidelines. Applicants should be aware that with in line with our Drugs and Alcohol policy random tests are carried out.

07939842850 / 01782890928

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