Aftersales Customer Experience Advisor- Porsche

1 month ago


Cambridge, United Kingdom Jardine Motors Group Full time

**Overview of role**:
Porsche are passionate about creating outstanding and memorable customer experiences. Our colleagues are key to this. We are truly proud of the positive, supportive, and inclusive workplace culture that our colleagues create every day.

As an Aftersales customer experience advisor for Porsche, you will support our customers with their enquires and help deliver an outstanding customer experience.

If you are looking to join a team with an inclusive culture and where the nurturing atmosphere means that every day provides new opportunities to learn, then we’d love to hear from you.

**Duties, Responsibilities & Person Specification**:

- passionate about exciting your customers each day and believe in going above and beyond to exceed their expectations.
- Support our customers who phone to make bookings for vehicle servicing and repairs or general enquiries.
- Help us maintain strong customer relations by proactively contacting customers after their visit to our Porsche dealership.
- Work collaboratively with other departments to ensure our customer receives an outstanding level of service.
- Provide key support to our dealership colleagues by maintaining accurate customer and vehicle data.

With full training available from our dedicated Learning and Development team, you don’t need automotive experience to be successful. You’ll just need to:

- Be an excellent communicator
- Be happy to work to set objectives and within agreed timescales.
- Self-motivated, organised with a strong attention to detail.
- Work collaboratively as part of a smaller & wider team
- Approach the role with passion
- Take ownership & accountability



  • Cambridge, United Kingdom Jardine Motors Group Full time

    **Overview of role**: Do you love providing a high level of customer service? Are you a resilient person who enjoys offering a bespoke customer journey? If so, you will be a great fit for our role as a Customer Experience Advisor in our Porsche dealership based at Cambridge Porsche. We love people who take real pride in the work they deliver. Porsche is...

  • Aftersales Manager

    4 weeks ago


    Cambridge, United Kingdom Jago Consultants Ltd Full time

    **Our client is a main car dealership who are looking to recruit an experienced and successful Aftersales Manager to run their service department.** **Aftersales Manager Role**: - To oversee all aspects of the Service Department operations - Reviewing CSI surveys and other measures for monitoring customer satisfaction - To challenge and drive the...

  • Bookings Advisor

    4 weeks ago


    Cambridge, United Kingdom Jardine Motors Group Full time

    **Overview of role**: Our Bookings Advisors play an important role in our business - often, you'll be the first point of contact for our customers, listening to their requirements and suggesting products and services. Above all, you'll be ensuring that every customer feels valued - that's The Jardine Difference. More than 40 years of passion, hard work and...

  • Head of Aftersales

    1 month ago


    Cambridge, United Kingdom Vindis Group Full time

    **A Little Bit About Us**: The Vindis Group is seeking to appoint an Head of Aftersales to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and...

  • Service Advisor

    2 days ago


    Cambridge, Cambridgeshire, United Kingdom KPI People Full time €28,500 - €36,000

    Service Advisor – Cambridge - Basic Salary -£26,500 to £28,500 OTE - £36,000 – Monday to Friday 8am – 6pm - Saturday (1 in 4) 8am – 12.00 pm overtime- Our client, a busy Franchised Car Dealership in Cambridge has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your...

  • Aftersales Manager

    1 week ago


    Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleAftersales Manager Job referenceREQ09066 Date posted23/05/2024 Application closing dateBlank LocationVolkswagen Letchworth SalaryCompetitive and with a bonus and OTE scheme in place + Company Car Contractual hours45 BasisFull time Job category/typeAftersales AttachmentsBlank Job description Aftersales Manager – Volkswagen Letchworth  Hours:...

  • Aftersales Manager

    1 week ago


    Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleAftersales Manager Job referenceREQ09037 Date posted22/05/2024 Application closing dateBlank LocationMercedes-Benz of Preston SalaryCompetitive and with a bonus and OTE scheme in place + Company Car Contractual hours45 BasisFull time Job category/typeAftersales AttachmentsBlank Job description Aftersales Manager – Mercedes Benz of Preston ...

  • Aftersales Manager

    3 days ago


    Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleAftersales Manager Job referenceREQ09109 Date posted28/05/2024 Application closing dateBlank LocationHyundai Hereford SalaryCompetitive and with a bonus and OTE scheme in place + Company Car Contractual hours45 BasisFull time Job category/typeAftersales AttachmentsBlank Job description Aftersales Manager – Hyundai Hereford  Hours: Monday to...


  • Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleAssistant Aftersales Manager Job referenceREQ08704 Date posted15/04/2024 Application closing dateBlank LocationAudi Oxford SalaryBlank Contractual hours45 BasisFull time Job category/typeAftersales AttachmentsBlank Job description Role: Assistant Aftersales Manager Location: Audi Oxford ­ Hours: Full-Time Monday to Friday with...

  • Service Advisor

    3 days ago


    Cambridge, United Kingdom Perfect Placement Full time

    Service Advisor Basic Salary up to - £29,000 DOE Monday - Friday 8.00-5.30, NO WEEKENDS.  Main Dealer, Reputable Group Fantastic run dealership with a great reputationWe are currently advertising on behalf of an Automotive Main Dealer who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Cambridge area. Our...

  • Head of Aftersales

    1 week ago


    Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleHead of Aftersales Job referenceREQ08340 Date posted16/05/2024 Application closing date02/06/2024 LocationNissan Divisional Roles SalaryCompetitive Basic Salary with a Generous OTE and Bonus Scheme in place. Contractual hours45 BasisFull time Job category/typeAftersales AttachmentsBlank Job description Divisional Head of Aftersales-Nissan Division ...

  • Aftersales manager

    1 week ago


    Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleAftersales manager Job referenceREQ08359 Date posted17/05/2024 Application closing date21/06/2024 LocationSKODA Milton Keynes SalaryBlank Contractual hours45 BasisFull time Job category/typeAftersales AttachmentsBlank Job description Aftersales Manager - Skoda Milton Keynes Hours: Monday to Friday 8am-6pm and Saturdays on a rota basis, 45 hours...

  • Car Parts Advisor

    4 weeks ago


    Cambridge, United Kingdom Pembrook Resourcing Full time

    **Parts Advisor** **Pembrook Resourcing are currently seeking a parts advisor on behalf of their client.** **Duties -** - As a Parts Advisor for our Client, you will play a vital role in providing an outstanding level of service to both the colleagues you work with and the customers you serve. - You will need to have excellent communication skills, with a...

  • Service Advisor

    1 month ago


    Cambridge, United Kingdom Vindis Group Full time

    **A Little Bit About Us**: The Vindis Group is seeking to appoint an Service Advisor to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we...

  • Aftersales Host

    5 days ago


    Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleAftersales Host Job referenceREQ08647 Date posted09/04/2024 Application closing date10/06/2024 LocationBMW & MINI Bournemouth SalaryBlank Contractual hours45 BasisFull time Job category/typeAdministration AttachmentsBlank Job description Role: Aftersales Host Location: BMW & MINI Bournemouth Hours: Full-time Monday to Friday with Saturday...

  • Service Advisor

    24 hours ago


    Cambridge, United Kingdom 1st Choice Staff Recruitment Full time

    Have you got a strong customer experience background and wanting to further develop your career?Our client in Cambridge is looking for a Service advisor to join their aftersales team. You will be responsible for:Making sure all records are up to date an acurate. Delivering excellent customer service. Ensuring you are a specialist in your area throughout...

  • Service Advisor

    19 hours ago


    Cambridge, United Kingdom 1st Choice Staff Recruitment Full time

    Have you got a strong customer experience background and wanting to further develop your career? Our client in Cambridge is looking for a Service advisor to join their aftersales team.  You will be responsible for: Making sure all records are up to date an acurate.  Delivering excellent customer service.  Ensuring you are a specialist in your area...

  • Service Advisor

    1 month ago


    Cambridge, United Kingdom Vindis Group Full time

    **A Little Bit About Us**: The Vindis Group is seeking to appoint an Service Advisor to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we...

  • Service Advisor

    2 months ago


    Cambridge, United Kingdom Vindis Group Full time

    **A Little Bit About Us**: The Vindis Group is seeking to appoint an Service Advisor to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we...

  • Car Buyer

    4 weeks ago


    Cambridge, United Kingdom Jardine Motors Group Full time

    Overview of role Working with the best products and teams in the industry are just two of the great things you'll experience working as a Car Buyer with us. If you have excellent commercial accumen, specifically with used cars, and an eye for detail, we can offer you a varied role that really contributes to the success of our dealerships. More...