Director of Aftersales Transformation
4 hours ago
We are seeking a visionary leader to drive transformation in our aftersales business, focusing on process improvement, creating efficiencies, and driving superior performance. As our Director of Aftersales Transformation, you will oversee the Trade Parts operation, contact centre, accident repair centre, body shop, and all aftersales activities, ensuring alignment with manufacturer requirements and regulatory compliance.
Key accountabilities include establishing and developing strong relationships with manufacturers to grow partnerships, ensuring team development in line with brand partner framework expectations, and extending future business opportunities. You will also review forecasts and key performance metrics with Franchise Directors and Divisional Heads of Aftersales, build business cases based on research and best practice, and work with internal stakeholders to mobilise and embed the Aftersales strategy.
This is an exciting opportunity to work in a fast-paced industry, leveraging your extensive knowledge of the automotive retailing sector and staying up-to-date with market trends and insights. With a salary of up to £120,000 basic salary depending on experience, plus benefits including car, private healthcare, pension scheme, life assurance, and other associated perks, this is a rewarding career move for those looking to make a significant impact.
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Group Aftersales Director
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeJob Title: Group Aftersales DirectorLocation: Marshall Motor GroupJob Description: We are seeking a highly skilled Group Aftersales Director to lead our aftersales operations across the UK. The successful candidate will be accountable for driving performance, improving processes, and delivering exceptional customer experiences.Key Responsibilities:Review and...
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Director of Aftersales Operations
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time**Role:** Director of Aftersales Operations**Location:** Nationwide with travel across England**Salary and benefits:** Up to £120,000 basic salary depending on experience, up to 50% bonus, car, private healthcare, pension scheme, life assurance plus other associated benefitsAs the Director of Aftersales Operations, you will be responsible for driving...
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Head of Aftersales Operations and Strategy
4 hours ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeLeverage Your Expertise as our Head of Aftersales Operations and StrategyAs our Head of Aftersales Operations and Strategy, you will play a critical role in transforming our aftersales business into a 'tech-first' and customer self-service model. With your analytical and problem-solving skills, you will foresee potential barriers, provide critique, and take...
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Group Director of Aftersales Excellence
1 hour ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeAchieve Exceptional Results as our Group Director of Aftersales ExcellenceWe are seeking a highly skilled professional to lead our aftersales operations, driving performance and growth across the group. As our Group Director of Aftersales Excellence, you will be accountable for overseeing the Trade Parts operation, contact centre, accident repair centre,...
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Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeThe University of Cambridge is a world-renowned institution with a rich history of academic excellence.As the Director of Digital Transformation and Innovation, you will be responsible for leading the University's technology strategy, ensuring that our digital services are modern, secure, and user-friendly.The ideal candidate will have a strong track record...
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Transformation Director
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom undisclosed Full timeAbout the RoleThe Director of Transformation and Change will lead the development of a comprehensive transformation strategy, driving improvements to service delivery and performance. This will involve developing business change and transformation programmes, identifying risks, and setting the corporate approach to performance management.Key...
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People Director Transformation Specialist
5 days ago
Cambridge, Cambridgeshire, United Kingdom People Puzzles Ltd Full timeJoin our vibrant team at People Puzzles Ltd as a People Director Transformation Specialist and take on the exciting challenge of driving strategic HR services to SMEs in the East of England.Main Responsibilities:Leverage your expertise to deliver bespoke HR solutions to our clients, encompassing business and strategic planning, culture change,...
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Business Director for Nissan Dealership
1 week ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeCompetitive Salary Package">We are seeking an experienced Business Director to lead our Nissan dealership in Ashford. As a key member of the Marshall Motor Group team, you will be responsible for driving sales and aftersales performance, while maintaining high levels of customer satisfaction.">About the Role">">Lead day-to-day operations at the dealership,...
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Transformation Programme Lead
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeThe University of Cambridge is seeking a highly skilled Transformation Programme Lead to oversee and deliver key projects within the ambitious Reimagining Professional Services programme. This role is part of large-scale initiatives aimed at adopting new ways of working to support staff and academic mission.As Transformation Programme Lead, you will be...
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Transformational Agile Delivery Director
6 days ago
Cambridge, Cambridgeshire, United Kingdom Cambridge University Press Full timeAbout the RoleWe are seeking a skilled Transformational Agile Delivery Director to lead cross-functional teams and drive project success.Key ResponsibilitiesFoster a collaborative and agile work environment, ensuring timely delivery of high-quality products that meet customer needs.Deliver projects that align with business objectives and customer...
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Digital Transformation Expert
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeJob Description:As a Strategic Business Advisor, you will play a key role in driving business growth and success by identifying opportunities and developing strategies to capitalize on them. You will work closely with cross-functional teams to analyze business needs and develop solutions that meet those needs. Your expertise in digital transformation will be...
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Cloud Transformation Director
6 days ago
Cambridge, Cambridgeshire, United Kingdom KPMG Full timeRole OverviewKPMG is seeking a highly skilled Cloud Transformation Director to lead our public sector sales efforts, leveraging extensive experience in sales and a proven track record of successful deal closure. This individual will be responsible for driving revenue growth and market share within the public sector, focusing on Microsoft solutions and...
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Digital Transformation Specialist
7 days ago
Cambridge, Cambridgeshire, United Kingdom St John's College, Cambridge Full timeThe Digital Transformation Specialist role at St John's College, Cambridge offers an exciting opportunity to join a specialist in-house IT and Digital Services department. Reporting to the Director of IT and Digital Services, you will work closely with stakeholders across the College to understand requirements for digital systems and develop, manage, and...
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Transformation and Innovation Lead
7 days ago
Cambridge, Cambridgeshire, United Kingdom ROYAL SOCIETY OF CHEMISTRY Full timeAt the Royal Society of Chemistry, we are seeking a Transformation and Innovation Lead to drive organisational excellence and innovation in our 12-month transformation journey.We offer a competitive salary of £60,000 - £80,000 per annum, depending on experience, to play a pivotal role in shaping our future. Key ResponsibilitiesCreating and executing...
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Digital Transformation Manager
7 days ago
Cambridge, Cambridgeshire, United Kingdom Zebra People Full timeJob OverviewZebra People is an iconic and respected educational institution that's embarking on a vast digital transformation journey. As our Agile Delivery Director, you'll play a key role in shaping this transformation and driving meaningful change.With senior leadership in place, the foundations for digital transformation have been set, and we're now...
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Director of Research Data and Digital Innovation
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeAs a key member of the Research Office, we are seeking an experienced and innovative individual to lead and manage the Research Data and Digital Services team in the University of Cambridge.Reporting to the Director of Research Services, you will play a critical role in transforming and optimizing services, driving change through innovation and digital...
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Director of Strategic Partnerships
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeWe are seeking a highly experienced and skilled Senior Director of Development, University Programmes to lead our ambitious fundraising efforts as we prepare to embark on a transformative campaign.This pivotal role is one of two newly created positions designed to drive our fundraising programme forward. As a member of our Development & Alumni Relations...
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Digital Transformation Leader
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Zebra People Full timeAt Zebra People, we are seeking a skilled Agile Delivery Director to lead our digital transformation initiatives. As a key member of our team, you will be responsible for managing large-scale projects, ensuring timely and efficient delivery of high-quality digital products and services.The ideal candidate will have experience in Agile delivery, with a proven...
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Professional Services Transformation Lead
6 days ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeAbout the RoleThe University of Cambridge is seeking a highly skilled Senior Project Manager to lead complex, cross-functional projects from inception to completion. You will develop and maintain project plans, timelines, and budgets while identifying and mitigating risks.You will engage with stakeholders at all levels, including senior management and...
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Senior Business Transformation Expert
7 days ago
Cambridge, Cambridgeshire, United Kingdom ROYAL SOCIETY OF CHEMISTRY Full timeWe are seeking a highly skilled Senior Business Transformation Expert to join our team on a 1-year Fixed Term Contract. This role involves collaborating closely with internal stakeholders and our third-party implementation partner to ensure the successful upgrade of an existing system to its latest version.This is a fantastic opportunity for an experienced...