Patient Knows Best Co-ordinator

6 months ago


Gillingham, United Kingdom Medway NHS Foundation Trust Full time

**Division**: Corporate

**Care Group**: IT

**Band**: 3

**Salary**: £22,816 - £24,336 per annum/pro rata

**Interview date**: TBC

Please note this is a secondment post

We are recruiting for a Patient Knows Best Co-ordinator who shares our ambition and vision to deliver theBest of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

Our Trust is a great choice for people who want to develop their career in an ambitious environment. Our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families.

The Trust is taking take positive action to ensure that we can recruit and retain people from under-represented groups to support the Trusts commitment to a diverse and inclusive workforce.

All staff at Medway comply the Trust’s and the Kent and Medway Safeguarding Board’s policies on safeguarding children, young people and vulnerable adults.

Please see the attached detailed job description for the main responsibilities of the role.



  • Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    Responsibility to communicate any pathway issues/potential breaches to appropriate staff, as per the standard operational policy, and MDT members to enable the pathway to be met within target timescales. Whilst it is a role of the co-ordinator to ensure that the appropriate clinical teams and managers are aware, it is the managers responsibility to take the...

  • Pathway Co-ordinator

    6 months ago


    Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    To understand and use patient tracker lists as a tool to achieve the above. Ensure that capacity issues are escalated to the Service Manager. To manage and take responsibility for Teleologic on behalf of Consultant(s) ensuring timely authorisation of letters and escalation of any issues to the Service Manager. To take ownership and have detailed knowledge of...

  • Pathway Co-ordinator

    8 months ago


    Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    The post holder will coordinate the administrative pathway of patients to ensure that waiting time targets are not breached. The post-holder is responsible for pleural, TB and General Respiratory patients. The post-holder will facilitate BCG bookings for babies within the TB service ensuring they are booked in within their target date. Post-holder will...


  • Gillingham, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

    We are thrilled to share that through significant investment in our community mental health function, we can offer opportunities to clinicians to dedicate their time to working with individuals experiencing mental health crises in the community, 24 hours a day. Our team encompasses all that is important to KMPT through the provision of timely rapid response...

  • Support Secretary

    6 months ago


    Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    To provide support to Pathway Co-ordinators and WKCC schedulers in chasing relevant investigations and associated action as required. To provide cover to Pathway Co-ordinators and WKCC schedulers where necessary or required. To support with data entry including procedure forms where required. To support with booking patients follow up appointments and Pre -...

  • Pathway Co-ordinator

    8 months ago


    Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    The post holder will coordinate the administrative pathway of patients to ensure that waiting time targets are not breached. The post-holder is responsible for Gastroenterology and Hepatology patients (Generic Job Description) The post-holder is also to be involved in service improvement to streamline the patient journey and ensure that the trust delivers a...

  • Pathway Co-ordinator

    8 months ago


    Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    The post holder will coordinate the administrative pathway of patients to ensure that waiting time targets are not breached. The post-holder is responsible for the collection of accurate and timely data regarding patients requiring treatment following on from diagnostics. The post-holder is also to be involved in facilitating service improvement to...


  • Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    **Key Responsibilities**: 1. General Duties Prepare the dedicated pacing notes for the weeks clinics and put them away when complete. Answer the devices telephone. Schedule patient clinical queries for a call back during the next available pacing clinic. For the consultant devices clinic plan forward according to consultant availability and add to Solus....


  • Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    The post holder will coordinate the administrative pathway of patients to ensure that waiting time targets are not breached. The post holder will be the forefront of the sleep service liaising with consultants and the physiology team to ensure diagnostics are booked, reported and treatment is actioned as necessary. The post-holder is responsible for the...


  • Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    Filing, updating and maintenance of patients' records, ensuring Patient Front sheet contains correct details Delivery of post, diagnostic and prescriptions Forms to departments and collection of drugs from Pharmacy as appropriate Assisting Nursing staff with processing of patients property and valuables in accordance with policy and procedures and arranging...


  • Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    Job summary Patient Service Advisor Division: Cancer and Core Clinical Services Care Group: Cancer and Access Band: 2 Salary: £23,615 per annum/pro rata Interview date: Tuesday 3rd December 2024 The shift pattern is Mon/Tues 8-12 and Thurs/Fri 1-5 We are recruiting for an Patient Service Advisorwho shares our ambition and vision to deliver...


  • Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    Participate in training of maternity education mandatory programmes including PROMPT and MDT simulation training To supervise practice and the delivery of client care in accordance with NMC Code of Professional Conduct Promote good working relationships and collaborative working with the multi-disciplinary team both within the directorate and the rest of the...

  • Pathway Coordinator

    6 months ago


    Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    Ensure that all patients are accurately monitored through each stage of their diagnostic and treatment pathway. To understand and use patient tracker lists as a tool to achieve the above. Ensure that capacity issues are escalated to the Service Manager. To manage and take responsibility for Teleologic on behalf of Consultant(s) ensuring timely authorisation...


  • Gillingham, United Kingdom Practice Plus Group Full time

    **About The Role**: **UNLOCK YOUR BEST WORK LIFE** **+ make a difference for every patient** - If you an experienced Administrator with a customer focused approach then we could have just the role for you. We are looking for a Patient Pathway Coordinator (Healthcare Administrator) to join our welcoming and diverse Administration team based at our...

  • Coordinator

    6 months ago


    Gillingham, United Kingdom Medway Rainham PCN Full time

    **Job summary** The Care Coordinator is a non-clinical and diverse role in the Primary Care Network (PCN). This is an exciting opportunity to obtain an overview of all PCN services and liaise with a cross section of stakeholders from PCN staff, practices, patients and other healthcare and community providers, acting as a central point of contact. **Main...


  • Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    To accurately complete the urgent audio-typing of the clinic within agreed turnaround times as directed by Service Manager To ensure the enclosures indicated by the clinician on Bighand are sent out with the appropriate letter(s). To be responsible for sending out and distributing clinic letters To ensure any amendments/ corrections returned from the...


  • Gillingham, United Kingdom Practice Plus Group Full time

    **About The Role**: **Find new ways to improve Patient experience** If you an experienced Administrator with a customer focused approach then we could have just the role for you. We are looking for a Patient Pathway Coordinator to join our welcoming and diverse Administration team based at our Gillingham site. - Join us to work in partnership with the NHS,...

  • Logistic Team Leader

    7 months ago


    Gillingham, United Kingdom Medway NHS Foundation Trust Full time

    Your primary responsibility/duty is to lead all aspects of the daily operations of the area/areas of main management responsibility, by providing an excellent customer focused service, ensuring that all Department tasks/duties are completed in a professional and timely fashion. To be responsible for the management, supervision and administration of the post...


  • Gillingham, United Kingdom Practice Plus Group Full time

    **About The Role**: **Healthcare Administrator** **Find new ways to improve Patient experience** If you are a experienced Administrator with a customer focused approach then we could have just the role for you. We are looking for an experienced Administrator to join our welcoming and diverse Medical records and Patient Pathway team based at our Practice...


  • Gillingham, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

    Do you have experience of a workshop environment, managing a range of equipment, whilst using manufacturing equipment, hand tools and materials? Do you have knowledge of H&S and Risk management processes? Do you have, or would you be keen to learn, prosthetic technician skills to support the team? If you have, then we would like to hear from you. You...