Complaints Admin Assistant

3 weeks ago


Glasgow, United Kingdom NHS Scotland Full time

This is an exciting opportunity to come and join the NHS Greater Glasgow and Clyde Complaints Department, to deliver a compassionate and high quality service to patients and relatives who have had cause to complain. We are looking for an individual to provide comprehensive administrative assistance on a permanent basis for our Complaints Team based in Stobhill Hospital. This is an excellent role, particularly for an individual with good communication and people skills. The post holder will often be the first point of contact for complainants, who may be distressed or upset, so kindness, discretion and tact are key attributes required. It is essential that the post holder has good all round telephone, secretarial and computer skills, and experience in working in an office environment. Good organisational and time management skills are also crucial, in order to help deliver an efficient and effective service. As well as contact with patients and their relatives, the post holder will also have daily communications with Complaints Managers, Senior Managers, Directors and clinical staff across the whole of the NHS Greater Glasgow and Clyde area.

**Informal Contact**: Elaine Park, Lead Complaints Manager, Tel No: 07976160970


  • Complaints Handler

    3 weeks ago


    Glasgow, United Kingdom Huntswood Scotland Limited Full time

    Huntswood are looking for full-time Complaints Handlers to join our ever - expanding team. You will be joining a team where you’ll be excited to start work each day! **Start Date**:8th April 2024 **Salary**: Competitive Salary + Performance Bonus **Working hours**:37.5 hours per week, 5 days per week. Monday-Friday (rotational shift pattern between...

  • Complaints Handler

    4 weeks ago


    Glasgow, United Kingdom Huntswood Scotland Limited Full time

    Huntswood are looking for full-time Complaints Handlers to join our ever - expanding team. You will be joining a team where you’ll be excited to start work each day! **Start Date**:1st of April 2024 **Salary**: Competitive Salary + Performance Bonus **Working hours**:37.5 hours per week, 5 days per week. Monday-Friday (rotational shift pattern between...

  • Complaints Handler

    4 weeks ago


    Glasgow, United Kingdom Huntswood Scotland Limited Full time

    Huntswood are looking for full-time Complaints Handlers to join our ever - expanding team. You will be joining a team where you’ll be excited to start work each day! **Start Date**:1st of April 2024 **Salary**: Competitive Salary + Performance Bonus **Working hours**:37.5 hours per week, 5 days per week. Monday-Friday (rotational shift pattern between...

  • Sales/admin Assistant

    4 weeks ago


    Glasgow, United Kingdom Newton Property Management Full time

    _**Do you have a passion for great customer service?**_ - **Would you like to work for a growing, market leading business?**_ We're looking to recruit a well-organised, Sales Admin Assistant. This role presents an opportunity to join our vibrant and dynamic business. **Role**: Reporting to an Associate Director, this role forms part of the Property...

  • Complaint Handler

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Huntswood CTC Limited Full time

    We are seeking a dedicated and empathetic Complaints Handler to join our existing team. The ideal candidate will be passionate about delivering excellent customer service and resolving customer complaints in a timely manner. This role will require strong communication skills (Verbally & Written), problem solving abilities and a customer-centric approach. ...

  • Complaints Handler

    2 weeks ago


    Glasgow, United Kingdom Huntswood Scotland Limited Full time

    **JOIN A TRUSTED TEAM WITH THE INSIGHT, EXPERTISE AND PACE TO CREATE BETTER OUTCOMES FOR OUR CLIENTS, THEIR CUSTOMERS AND THE COMMUNITIES THEY ARE A PART OF.** Huntswood's people are its most valuable asset, and we take their career development very seriously. Whether you are joining us in a contract position or as a permanent employee, Huntswood commits...

  • Complaint Handler

    3 weeks ago


    Glasgow, United Kingdom Huntswood CTC Limited Full time

    We are seeking a dedicated and empathetic Complaints Handler to join our existing team. The ideal candidate will be passionate about delivering excellent customer service and resolving customer complaints in a timely manner. This role will require strong communication skills (Verbally & Written), problem solving abilities and a customer-centric approach. ...

  • Complaints Handler

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Huntswood Scotland Limited Full time

    Huntswood are looking for full-time Complaints Handlers to join our ever- expanding team.You will be joining a team where you'll be excited to start work each dayStart Date:8th April 2024Salary: Competitive Salary + Performance BonusWorking hours:37.5 hours per week, 5 days per week.Monday-Friday (rotational shift pattern between 8am - 6pm)To give you an...


  • Glasgow, United Kingdom NHS Scotland Full time

    This is a Fixed term post for 6 months This is an exciting opportunity to come and join the NHS Greater Glasgow and Clyde Complaints Department, to deliver a compassionate and high quality service to patients and relatives who have had cause to complain. We are looking for an individual to provide comprehensive administrative assistance for our Complaints...


  • Glasgow, United Kingdom NHS Scotland Full time

    NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and...

  • Admin Assistant

    3 weeks ago


    Glasgow, United Kingdom Specsavers Full time

    **Admin Assistant** **Newlands** **National Minimum Wage + store based performance bonus** **Additional company based perks system** **Full Time 37.5 hours (Monday-Friday with occasional weekend cover required)** **Free on site parking** **Accessible by train and bus** **Training provided** For our stores to run like clockwork and keep our patients...


  • Glasgow, United Kingdom Ross and Liddell Ltd Full time

    Ross & Liddell are looking for an experienced Complaints Administrator to join their friendly, fast paced Residential Factoring Team. Daily Duties include: - Assisting our Complaints Manager with ongoing complaints; - Reviewing case files for information and fact finding; - Liaising with Property Management staff as required; - Reporting to Senior Staff...


  • Glasgow, United Kingdom Ross and Liddell Ltd Full time

    Ross & Liddell are looking for an experienced Complaints Administrator to join their friendly, fast paced Residential Factoring Team. Daily Duties include: - Assisting our Complaints Manager with ongoing complaints; - Reviewing case files for information and fact finding; - Liaising with Property Management staff as required; - Reporting to Senior Staff...

  • Admin Assistant

    4 weeks ago


    Glasgow, United Kingdom Welding Engineers Limited Full time

    **Admin Assistant - Glasgow** Welding Engineers has been in business since 1966 and is a major independent company specialising in the manufacture, installation, repair and maintenance of all types of Industrial Doors and Shutters, Lift Gates and Shutters, Steel Fabrication and Industrial Roofing. **Duties will include but not limited to**: - General...

  • Admin Assistant

    18 hours ago


    Glasgow, United Kingdom Welding Engineers Limited Full time

    **Admin Assistant - Glasgow** Welding Engineers has been in business since 1966 and is a major independent company specialising in the manufacture, installation, repair and maintenance of all types of Industrial Doors and Shutters, Lift Gates and Shutters, Steel Fabrication and Industrial Roofing. **Duties will include but not limited to**: - General...

  • Admin Assistant

    2 weeks ago


    Glasgow, United Kingdom Huntress Full time

    We are looking for a temporary admin assistant that can help with tasks such as; Diary management, organising meetings, travel booking, basic slide preparation, sending out communications, team invites and general admin support for the management team and the people development committee. Experience & Skill set required: - At least 3 years Administration...

  • Admin Assistant

    3 weeks ago


    Glasgow, United Kingdom Keane Premier Group Full time

    Keane Premier Group is a Health and Social Care company who is focused on delivering first-class care across our six care homes and throughout our community support services. We achieve this by working together to reach our company goals, creating an inclusive environment, and celebrating success. We are currently recruiting for a part-time Admin Assistant...


  • Glasgow, United Kingdom Include Me 2 Club Full time

    **About us** Include Me 2 Club is a small business in Glasgow. We are professional, agile, innovative, and our goal is to **WHY WORK AT INCLUDE ME 2 CLUB?** **GENERAL PRINCIPLES FOR INCLUDE ME 2 CLUB** All Include Me 2 Club staff, volunteers and trainees are expected to work in line with our culture, brand, ethos, values and management principles, in...


  • Glasgow, United Kingdom Include Me 2 Club Full time

    **About us** Include Me 2 Club is a small business in Glasgow. We are professional, agile, innovative, and our goal is to **WHY WORK AT INCLUDE ME 2 CLUB?** **GENERAL PRINCIPLES FOR INCLUDE ME 2 CLUB** All Include Me 2 Club staff, volunteers and trainees are expected to work in line with our culture, brand, ethos, values and management principles, in...

  • Admin Assistant

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Specsavers Full time

    Admin AssistantNewlandsNational Minimum Wage + store based performance bonusAdditional company based perks systemFull Time 37.5 hours (Monday-Friday with occasional weekend cover required)Free on site parkingAccessible by train and busTraining providedFor our stores to run like clockwork and keep our patients at the heart of everything we do, we need sound...