![Newton Property Management](https://media.trabajo.org/img/noimg.jpg)
Sales/admin Assistant
3 weeks ago
_**Do you have a passion for great customer service?**_
- **Would you like to work for a growing, market leading business?**_
We're looking to recruit a well-organised, Sales Admin Assistant. This role presents an opportunity to join our vibrant and dynamic business.
**Role**:
Reporting to an Associate Director, this role forms part of the Property Management Team and involves processing property sales for the Glasgow office. This role within the Newton Property Management team presents an opportunity to join our vibrant and dynamic business.
**Main Responsibilities**:
- Receiving solicitor requests for factoring information at point of sale.
- Ensuring sales checklists are completed by Property Management Team.
- Obtaining confirmation of sales and processing same.
- Preparation of welcome letters and packs (if applicable) for new customers.
- Responding to all post sale enquiries from solicitors and/or exiting owners regarding the final accounting process/float payments.
- Filing paperwork on completion.
- Support with issuing of quarterly common charge accounts to customers.
- Keeping customer records up to date.
- Any other general support/admin duties as and when required.
**KPI's**:
- Customer Satisfaction (complaints % and survey/interviews)
- Response Times (% delivery vs target)
**Specific skills, capabilities & requirements**:
- Works well under pressure
- Strong communicator
- Ability to work well as part of a team as well as independently
- Ability to work to targets
- Proficient using Office 365
- Strong organisational skills
- Ability to use initiative and prioritise workload
- Previous property management experience (letting or factoring) advantageous but not essential
**Job Types**: Full-time, Permanent
Pay: £25,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Sales administration: 2 years (required)
- administration: 2 years (required)
Work Location: In person
Application deadline: 15/05/2024
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