Customer Service Advisor

2 weeks ago


Swindon, United Kingdom Hays Specialist Recruitment Limited Full time

Customer Service Advisor, Permanent, Full time - No weekends, £21k annual salary
**Customer Service Advisor**
**Permanent**
**37.5 hour week | Mon - Fri**
**£21k annual salary**
**Office Based in Swindon**
**Your new role**
As a customer service advisor, you will provide support to customers ensuring that queries are answered in a timely manner providing excellent service whilst ensuring that processes and guidelines are followed.
Your responsibilities will be:

- Dealing with customer queries
- Recording details of all interactions
- Initiating investigations or follow ups as required

**Key Result Areas**:

- All contacts to be handled within SLA
- Following standard daily customer service procedures
- Liaison with internal departments - Compliance, Operations and Finance
- Recording all customer queries
- Solving any issues that may arise
- Recording customer expressions of dissatisfaction and complaints.

**What you'll need to succeed**
- Excellent organiser
- Strong communicator
- Proactive and highly motivated
- Excellent interpersonal skills
- Attention to detail
- Strong problem-solving skills
- Resilient and able to handle stressful situations and challenging customers.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



  • Swindon, United Kingdom Storm Recruitment (Swindon) Ltd Full time

    **Customer Service Advisor** **Swindon** **£19,500 - £20,200 per annum** **Customer Service** **Start date: February 2023** **Overview**: This is an opportunity for anyone looking for Customer Service Advisor roles. Based in Swindon, you will not need customer service experience - this role rewards attitude and work ethic. Recognised as one of...


  • Swindon, United Kingdom Frankly Recruitment Full time

    Customer Services Advisor Salary is £21,100. 25 days’ holiday plus 5% bonus dependent on company and personal performance Hours are 7.5 plus 1 hour for lunch /day between 8am and 9pm Monday to Friday. Sat/Sun 9-5 with 30 mins for lunch and a day off in lieu **Objective** The Customer Service advisor is responsible for customer support for a number of...


  • Swindon, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Service Advisor, permanent, £21,100 + 5% company bonus, Swindon **Customer Service Advisor** **Permanent** **37.5 hour week. 7.5 hour shifts between 8am - 9pm Mon-Fri and 9am - 5pm Sat/Sun** **5 shifts per week** **£21,100 + 5% company bonus** **Office Based in Swindon Town Centre** **25 days holiday plus Bank Holidays** This company is fast...


  • Swindon, United Kingdom New Recruits Full time

    2 days ago Be among the first 25 applicants New Recruits Professional Services Ltd are on the lookout for a Customer Service Advisor with a minimum of 1 years experience for an existing client based in Swindon to start immediately on afull time contract. Our client who provides technical services for schools, re-sellers and insurers across the UK are...


  • Swindon, United Kingdom 911 Staffing Ltd Full time

    **About the Customer Service Advisor role**: - Monday to Friday - No weekends! - Working hours are 9am-5.30pm - £23K per annum - Temp to Perm role - Based in Stratton area (on main bus route) **Duties for the Customer Service Advisor role**: - Liaise with other internal team members - Complete reporting, ensuring that reports are accurate and submitted...


  • Swindon, United Kingdom New Recruits Professional Services Ltd Full time

    New Recruits Professional Services Ltd are on the lookout for a Customer Service Advisor with a minimum of 1 years experience for an existing client based in Swindon to start immediately on a full time contract. Our client who provides technical services for schools, re-sellers and insurers across the UK are looking for enthusiastic self driven and...


  • Swindon, United Kingdom The Best Connection Employment Group Full time

    **Wanted - Customer Service Advisors! Temp to Perm role! £21,313 per annum** **The Best Connection **are recruiting for Customer Service Advisors in collaboration with well establish healthcare company, working in their brand new site. Easily accessible by public transport. Onsite Parking available. The role of Patient Services Advisor is to handle all...


  • Swindon, United Kingdom New Recruits Professional Services Ltd Full time

    New Recruits Professional Services Ltd are on the lookout for a Customer Service Advisor with a minimum of 1 years experience for an existing client based in Swindon to start immediately on a full time contract. Our client who provides technical services for schools, re-sellers and insurers across the UK are looking for enthusiastic self driven and...


  • Swindon, United Kingdom The Best Connection Employment Group Full time

    Multiple Part time Customer Service Advisors wanted - Temporary to Permanent position. Find out if this opportunity is a good fit by reading all of the information that follows below. The Best Connection are hiring Inbound part time Customer Service Advisors to work for our client, a housing association based in Chippenham. This is a temporary to permanent...


  • Swindon, United Kingdom The Best Connection Employment Group Full time

    Multiple Part time Customer Service Advisors wanted - Temporary to Permanent position.Find out if this opportunity is a good fit by reading all of the information that follows below.The Best Connection are hiring Inbound part time Customer Service Advisors to work for our client, a housing association based in Chippenham. This is a temporary to permanent...


  • Swindon, United Kingdom The Best Connection Employment Group Full time

    Multiple Part time Customer Service Advisors wanted - Temporary to Permanent position. Find out if this opportunity is a good fit by reading all of the information that follows below. The Best Connection are hiring Inbound part time Customer Service Advisors to work for our client, a housing association based in Chippenham. This is a temporary to permanent...


  • Swindon, United Kingdom The Best Connection Employment Group Full time

    Multiple Part time Customer Service Advisors wanted - Temporary to Permanent position. The Best Connection are hiring Inbound part time Customer Service Advisors to work for our client, a housing association based in Chippenham. This is a temporary to permanent role, with the option to go permanent after a successful 12-week period. Easily accessible by...


  • Swindon, United Kingdom The Best Connection Employment Group Full time

    Multiple Part time Customer Service Advisors wanted - Temporary to Permanent position. The Best Connection are hiring Inbound part time Customer Service Advisors to work for our client, a housing association based in Chippenham. This is a temporary to permanent role, with the option to go permanent after a successful 12-week period. Easily accessible by...


  • Swindon, United Kingdom Reed Business Support Full time

    **_Do you have Customer Service experience? Are you looking for a permanent role that provides hybrid working? Then I have the role for you! _** My client is looking to recruit two Customer Service Advisors to provide support to cardholders ensuring that queries are answered in a timely manner providing excellent service whilst ensuring that processes and...

  • Service Advisor

    2 weeks ago


    Swindon, United Kingdom Perfect Placement Full time

    Service AdvisorUp to £27-30,000 annual starting salary pending experience. 8:00am-5:00pm Monday to Friday with a 30 minute lunch break. Chance to work with an industry leading commercial vehicle brand in a long-running local business.We are currently advertising on behalf of an Automotive large multi-franchise approved commercial vehicle dealer group who...


  • Swindon, United Kingdom Blue Arrow Full time

    **Position**: Customer Service Advisor **Type**: Temp with a potential to go Perm! **Location**: **100% Office based role, Newbridge Square (Tri Centre 2), Swindon, SN1 1BY** **Salary**: £11.53 per hour, paid weekly! **Hours**: Full Time 37.5 per week 8:30 - 5.30 Monday to Friday including 1 in 3 Saturdays 9.30 - 12.30 **Start date**: 16/1/23 We are...

  • Service Advisor

    4 weeks ago


    Swindon, United Kingdom KPI People Full time

    Job Type: Perm Town/City: Swindon County: Wiltshire Salary/Rate: £32000 - £34000 per annum Sector: Service Specialism: Permanent Job ref: 2739 Published: 22-02-2024 Service Advisor - Swindon - Basic Salary - £26,000 - OTE - £34,000 - Great Benefits Package - Our client, a busy franchised main dealership in Swindon has the requirement for an...


  • Swindon, United Kingdom PanelCraft UK Ltd Full time

    **Customer Service Advisor** **Responsibilities** - Act as the company’s first point of contact, ensuring customer information is accurate - build and develop relationships with new and existing Customers to create a positive Customer experience - Liaise with Colleagues to understand all aspects of the Customer's repair journey - Ensure KPI's are met -...

  • Customer Service

    4 weeks ago


    Swindon, United Kingdom The Best Connection Employment Group Full time

    **Wanted - Customer Service Advisors! Temp to Perm role! £21,313 per annum** **The Best Connection **are recruiting for Customer Service Advisors in collaboration with well establish healthcare company, working in their brand new site. This position is based in South Marston and is easily accessible by public transport. Parking is also available on...

  • Technical Advisor

    4 weeks ago


    Swindon, United Kingdom OPX Recruitment Full time

    OPX Recruitment are hiring for a Technical Advisor for our client, a dedicated and leading provider of healthcare equipment based in Swindon, Wiltshire. This position offers permanent positions straight away and fantastic company benefits once permanent Our client are a leading supplier of single-use medical and surgical products with a reputation for...