Customer Care Coordinator

3 months ago


Birmingham, United Kingdom Elitep Full time

Our client is seeking 2x Customer Care Coordinators to join their team on an ongoing temporary basis with an immediate start available.

Based on Birmingham Business Park by the NEC you will be working in a fast-paced environment dealing with inbound and outbound calls.

Key Responsibilities of the Customer Care Coordinator
- Input data accurately into Excel and other databases, ensuring information is up-to-date and organised.
- Deliver exceptional customer service, exceeding client expectations and building strong relationships.
- Utilise your previous experience in customer service, ideally gained within an office or retail environment, to effectively address client needs.
- Demonstrate proficiency in PC skills, particularly with Microsoft Excel and Word, to navigate databases and produce reports as needed.
- Adhere to company policies and procedures while always maintaining confidentiality and professionalism.
- Previous experience in a similar customer service role, preferably within an office or retail setting.
- Excellent communication skills, both verbal and written, with a professional telephone manner.
- Proficiency in Microsoft Excel and Word, with the ability to input data accurately and produce reports.
- Strong attention to detail and organisational skills to manage multiple tasks effectively.
- Ability to thrive in a fast-paced environment and work well under pressure.

Hours for this role are Monday to Friday 8:00 AM to 5:30 PM.

**Benefits**:

- Weekly pay
- Holiday pay
- Free parking


  • Care Coordinator

    3 months ago


    Birmingham, United Kingdom Helping Hands Home Care Full time

    Location: Birmingham **The Role**: Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150...

  • Care Coordinator

    2 months ago


    Birmingham, United Kingdom Helping Hands Home Care Full time

    Location: Birmingham **The Role**: Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Manager with Recruitment, Business Growth and ensuring we are always delivering the highest possible standard of care. We pride ourselves on delivering care that truly meets the needs of the...


  • Birmingham, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel are delighted to be working in partnership with a 5* new build housing developer who are seeking a reliable and proactive Customer Care Coordinator to address queries and provide exceptional customer service. The chosen candidate will be responsible for handling communication, resolving complaints, and coordinating appointments for...


  • Birmingham, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel are delighted to be working in partnership with a 5* new build housing developer who are seeking a reliable and proactive Customer Care Coordinator to address queries and provide exceptional customer service. The chosen candidate will be responsible for handling communication, resolving complaints, and coordinating appointments for...


  • Birmingham, United Kingdom Approach Personnel Ltd Full time

    Approach Personnel are delighted to be working in partnership with a 5* new build housing developer who are seeking a reliable and proactive Customer Care Coordinator to address queries and provide exceptional customer service. The chosen candidate will be responsible for handling communication, resolving complaints, and coordinating appointments for...

  • Care Coordinator

    3 months ago


    Birmingham, United Kingdom Blessed Hearts Home Care Full time

    Are you a dynamic Care Coordinator with solid planning, rostering and problem solving experience with a flexible, enthusiastic and can-do attitude? Within the branch you will be assisting and supporting the team in ensuring that key business and compliance targets are met. Within this role you will strive to delivering a high standard of accuracy in Rota...

  • Care Coordinator

    3 months ago


    Birmingham, United Kingdom PBL Care Limited Full time

    **Role Details** **Job Title**:Care Coordinator **Reports to**:Registered Manager **Salary**:£21000 to £24000 per annum, depending on experience **Job Overview: (Note - In addition to these functions, employees are required to carry out such duties as may reasonably be required)**: - To provide leadership to care staff within the service - To provide...

  • Care Coordinator

    3 months ago


    Birmingham, United Kingdom Nexus Care Services Full time

    **_ Responsibilities:_** - Manage and prepare carer’s availability and rotas on a daily and weekly basis. - Manage our client’s requirements, preferences, and call times on a daily and weekly basis. - Communicate effectively with our carers daily via phone ensuring ‘check in chats’ is completed. - Work closely with the care manager on any concerns,...


  • Birmingham, United Kingdom Watra Care Full time

    **Job Title**: Care Coordinator Full Time/Part Time **Location**: Birmingham and Sandwell **Salary**: Up to £29,000 per annum + on call and care remuneration **Job Type**: Fill time/Part-Time - Permanent **Located in**: Watra Care specialises in providing live in care/home care and support to our customers throughout the Birmingham ,Sandwell and...


  • Birmingham, United Kingdom Wheatstone Solutions Ltd Full time

    **Customer Care Coordinator - Birmingham - £29,000 - Permanent** A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the West Birmingham area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. This is an office based role, Monday to Friday...


  • Birmingham, Birmingham, United Kingdom Brook Street Social Care Full time £26,000

    Position: Supportive Care Coordinator Work Schedule: Monday to Friday Brook Street Social Care presents a remarkable opportunity for a Supportive Care Coordinator to become part of a prominent organization within the social care sector.This organization is well-regarded for its dedication to providing outstanding care services.The Birmingham facility...


  • Birmingham, United Kingdom Finance Full time

    Offering a Birmingham city centre location and a vibrant culture, this company is undergoing a period of steady growth and is looking to enhance its operations team by hiring a Customer Care Coordinator. **Responsibilities**: - Deliver fantastic administration support to a team of underwriters and managing all administration tasks - Support the...

  • Care Coordinator

    3 months ago


    Birmingham, United Kingdom Carekind Full time

    Once in post, the successfully appointed individual will work alongside the Registered Manager to assist with the day to day running of the operational side of this quality led care being fully supported by working in close collaboration with a very stable and collaborative care and office team. What the role will involves: - Assist with the ongoing...


  • Birmingham, United Kingdom Leaders In Care Recruitment Ltd Full time

    Job Description:Job Title: Senior Care CoordinatorJob Type: Full-timeLocation: Field-based, covering the Birmingham catchment areaJob Category: Healthcare & Social CareJob Reference: LICSFSalary: Up to £35,000 per annum, depending on experienceBenefits:£3,000 car allowance with travel expenses paid33 days holidayPrivate pension schemeHealth cash back...


  • Birmingham, United Kingdom Leaders In Care Recruitment Ltd Full time

    Job Description:Job Title: Senior Care CoordinatorJob Type: Full-timeLocation: Field-based, covering the Birmingham catchment areaJob Category: Healthcare & Social CareJob Reference: LICSFSalary: Up to £35,000 per annum, depending on experienceBenefits:£3,000 car allowance with travel expenses paid33 days holidayPrivate pension schemeHealth cash back...


  • Birmingham, United Kingdom Wheatstone Solutions Ltd Full time

    **Customer Care Coordinator - Birmingham - £27,000+ - Permanent** **Introduction** A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Birmingham area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. This position is a full time permanent...

  • Care Coordinator

    3 months ago


    Birmingham, United Kingdom Midlands Community Homecare Full time

    **We have an amazing opportunity for a Care Co - ordinator to join our expanding team for a leading digital care company in the supported living department, Hall Green, Birmingham and surrounding areas. **We want someone to share our high quality values, be positive and want to make a difference. Being a Care Coordinator is about more than just rota...

  • Care Coordinator

    1 month ago


    Birmingham, United Kingdom Olive Recruit Full time

    Job scope: We are looking to recruit a Care Coordinator to join us at one of the brands of Catalyst Care Group - Nurseline Community Services. As a Care Coordinator, you will work within the team to promote best practices, drive high performance, and deliver exceptional service. Supporting both the Registered Manager and General Manager, the Care...

  • Care Coordinator

    2 weeks ago


    Birmingham, United Kingdom Olive Recruit Full time

    Job scope:We are looking to recruit a Care Coordinator to join us at one of the brands of Catalyst Care Group - Nurseline Community Services. As a Care Coordinator, you will work within the team to promote best practices, drive high performance, and deliver exceptional service. Supporting both the Registered Manager and General Manager, the Care Coordinator...

  • Care Coordinator

    5 days ago


    Birmingham, Birmingham, United Kingdom PeoplePlus Full time

    About the RoleOur Care Coordinators provide high-quality information, advice, and support to referring healthcare professionals and vulnerable customers considering Self-Directed Support Schemes, Independent Living Schemes, Personal Health Budgets, and self-funded clients.We are seeking individuals with a background in social care who can support children...