Care Coordinator

6 months ago

Birmingham, United Kingdom Limitless Travel Full time

Limitless Travel is a high growth scale-up, disrupting the Travel sector and seeking a Care Coordinator with high potential that wants to accelerate their career within a mission based organisation delivering transformational change for people with disabilities.

**About the Role**

Limitless Travel prides itself on being the UK’s leading provider of disabled travel. As we enter our most ambitious year to date, the need for these holidays increases and as a result, our commitment to ensure all customers remain safe and healthy on our holidays is paramount. Our Care Department handles customers' needs after booking their trip and before the departure date. They forge relationships with those that have booked trips and undergo thorough interviews to gauge the customers care requirements while on holiday, and put plans in place to ensure a safe and healthy holiday happens.

The company has seen sustained growth in excess of 100% YOY for multiple consecutive years, and recently appointed to board chairman the former MD of Thomas Cook, & Chairman of ABTA, to oversee the next phase of growth.

This role is perfect for an ambitious person with Care experience, looking to accelerate their career who is:

- Diligent with a high attention to detail
- Highly computer literate
- Customer focused with Care experience

As a completely unique business in the market this truly is an opportunity of a lifetime to grow your career and leave a lasting legacy behind.

**Day-to-Day**
- Reporting directly to the Customer Experience Manager, you will be pivotal in completing Care Calls for guests who have booked forthcoming holidays with Limitless Travel.
- You will be allocated a particular sector to own, whereby your responsibility will be to manage the workload which can include pre-booked Care Call appointments, and also chasing other customers who we have yet spoken to.
- The Care Department is pivotal in upholding the great reputation of Limitless Travel so requires someone who is effective in dealing customers, is solutions focussed and is able to work under pressure.
- As each customer has different care needs, you will have the ability to discuss a varying degree of medical conditions to advise our customers of the appropriate equipment needed and the care package required.
- You will complete comprehensive care plans that focus on guest's needs and provide guidance to the on-tour team on how to manage care needs whilst on holiday.
- Highlight the need for further risk assessments and raise them to the team leader.
- Frequently update company systems with customer discussions to ensure the wider organisation is aware of the customers care requirements to ensure a smooth and safe holiday.
- Hybrid working - 3 days in Birmingham office, 2 days WFH,
- Generous package including the opportunity to grow within the role and company.

**Skill & experience requirements**
- A background in Care is essential
- Qualifications in Health and Social Care is an advantage
- Positive phone manner
- Strong communication skills in spoken and written English
- Empathetic to customers situations
- Problem solving and solutions focussed
- Active listener
- Patience
- Adaptable
- Knowledge of a CRM and how to manage customer records
- Experience in using Hubspot is useful but not essential

**About You**
- Out of the box thinker & problem solver
- An inquisitive mindset and continuous learner
- Excited to work in a fast paced, dynamic environment
- Able to work effectively independently and as part of a small team.
- Excellent time management, prioritisation, & problem solving skills
- Bias to action, outcomes focused, and a team player.

**Compensation**
- £25k
- 28 days PLUS Bank holidays, PLUS your birthday.
- Employer match pension scheme

**Job Types**: Fixed term contract, Temp to perm
Contract length: 6 months

**Salary**: £25,000.00 per year

**Benefits**:

- Casual dress
- Company events

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Care: 1 year (preferred)

Work Location: Hybrid remote in Birmingham

  • Care Coordinator

    6 months ago

    Birmingham, United Kingdom PBL Care Limited Full time

    **Role Details** **Job Title**:Care Coordinator **Reports to**:Registered Manager **Salary**:£21000 to £24000 per annum, depending on experience **Job Overview: (Note - In addition to these functions, employees are required to carry out such duties as may reasonably be required)**: - To provide leadership to care staff within the service - To provide...

  • Care Coordinator

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Proline Care Recruitment Limited Full time £22,000 - £30,000

    Care Coordinator Job DescriptionProline Care Recruitment Limited is seeking a highly skilled and experienced Care Coordinator to join our team. As a Care Coordinator, you will play a key role in ensuring the smooth running of visits to our clients, working closely with senior managers to achieve this goal.Key Responsibilities:Accepting care packages and...

  • Care Coordinator

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Care UK Full time

    About the RoleCare UK is seeking a dedicated and compassionate Care Coordinator to join our team. As a key member of our care team, you will be responsible for leading and supervising the dementia care team in delivering exceptional care to our residents.Key ResponsibilitiesManage and supervise the care assessment process to ensure the highest standards of...

  • Care Coordinator

    5 months ago

    Birmingham, United Kingdom Blessed Hearts Home Care Full time

    Are you a dynamic Care Coordinator with solid planning, rostering and problem solving experience with a flexible, enthusiastic and can-do attitude? Within the branch you will be assisting and supporting the team in ensuring that key business and compliance targets are met. Within this role you will strive to delivering a high standard of accuracy in Rota...

  • Care Coordinator

    5 months ago

    Birmingham, United Kingdom Nexus Care Services Full time

    **_ Responsibilities:_** - Manage and prepare carer’s availability and rotas on a daily and weekly basis. - Manage our client’s requirements, preferences, and call times on a daily and weekly basis. - Communicate effectively with our carers daily via phone ensuring ‘check in chats’ is completed. - Work closely with the care manager on any concerns,...

  • Complex Care Coordination Specialist

    4 days ago

    Birmingham, Birmingham, United Kingdom Service Care Solutions Ltd Full time

    About the Role: We are seeking a Complex Care Coordination Specialist to join our team at Service Care Solutions Ltd. In this role, you will work closely with healthcare professionals to develop and implement effective care plans. Your responsibilities will include presenting assessments to Continuing Care Panels, coordinating MDT eligibility...

  • Care Coordinator Full Time

    5 months ago

    Birmingham, United Kingdom Watra Care Full time

    **Job Title**: Care Coordinator Full Time/Part Time **Location**: Birmingham and Sandwell **Salary**: Up to £29,000 per annum + on call and care remuneration **Job Type**: Fill time/Part-Time - Permanent **Located in**: Watra Care specialises in providing live in care/home care and support to our customers throughout the Birmingham ,Sandwell and...

  • Program Coordinator

    1 week ago

    Birmingham, Birmingham, United Kingdom Willowbrook Care Home Full time

    Activities CoordinatorWe are seeking a skilled Program Coordinator to join our team at Willowbrook Care Home, where you will play a vital role in creating a stimulating and engaging environment for our residents.As a Program Coordinator, you will be responsible for planning and organizing activities that cater to the diverse needs and preferences of our...

  • Care Coordinator

    6 months ago

    Birmingham, United Kingdom Bournbrook Varsity Medical Centre Full time

    This role involves supporting patients through various stages of treatment pathways. The Care Coordinator will work closely with GPs and other Primary Care professionals within the Practice to identify a caseload of identified patients, ensuring that the appropriate support is made available to them and their families. Tackling health inequalities with a...

  • Care Coordinator

    8 months ago

    Birmingham, United Kingdom Sherwood House Medical Practice Full time

    **Sherwood House Medical Practice** **Specialists in Family Health Care** **Job Title: Care Coordinator** **Hours: As defined in contract** **Responsible to: GP Partners** **Accountable to: GP Partners** **Job summary**:This role involves supporting patients through various stages of treatment pathways. The Care Coordinator will work closely with GPs...

  • Senior Home Care Coordinator

    1 day ago

    Birmingham, United Kingdom Acuity Care Group Limited Full time

    Job Description:We are seeking a Senior Home Care Coordinator to join our team at Acuity Care Group Limited. In this challenging and rewarding role, you will be responsible for managing complex home care services in the West Midlands region.Responsibilities:* Collaborate with Complex Care Managers and other professionals to ensure high standards of care and...

  • Activities Coordinator

    5 months ago

    Birmingham, United Kingdom Willowbrook Care Home Full time

    Willowbrook Care Home is looking to recruit an Activities Coordinator. As Activities Coordinator, you will work closely with the Home Manager to plan and implement activities appropriate to the residents needs and requests. **Activities Coordinator Contract** - £11.44 per hour, - contracted to 30-hours per week - 5.6 weeks annual leave (Based on a...

  • Care Coordinator

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Unique Senior Care Full time

    Live In Care Manager - West MidlandsUnique Senior Care is seeking a highly-driven Live In Care Manager to support the growth of our Live in Care function. Reporting directly to the Registered Manager, you will oversee the day-to-day running of Unique Senior Care's Live in operations and be responsible for a portfolio of clients within the West Midlands.About...

  • Care Home Facilities Coordinator

    5 days ago

    Birmingham, Birmingham, United Kingdom Willowbrook Care Home Full time

    Maintenance ManagerWillowbrook Care Home is seeking a highly skilled Maintenance Manager to lead our facilities maintenance team and ensure a safe and comfortable environment for our residents and staff.The successful candidate will be responsible for overseeing the upkeep of our facilities, including performing regular inspections, carrying out hands-on...

  • Care Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Team Tutor, LLC Full time

    About Team Tutor, LLCWe are a leading provider of care and support services for children and young people. Our mission is to provide a safe and nurturing environment that fosters growth, healing, and development.Job SummaryWe are seeking a highly motivated and compassionate Care Coordinator to join our team. As a Care Coordinator, you will play a vital role...

  • Clinical Nurse Specialist Role

    1 week ago

    Birmingham, Birmingham, United Kingdom Acuity Care Group Full time

    Acuity Care Group is a leading provider of home care services, seeking a skilled Clinical Nurse Specialist to join our team as a Complex Care Coordinator.Role Overview:We are looking for a highly motivated and experienced nurse to coordinate the delivery of complex home care services in their region. This role involves working closely with multidisciplinary...

  • Care Coordinator

    5 months ago

    Birmingham, United Kingdom Midlands Community Homecare Full time

    **We have an amazing opportunity for a Care Co - ordinator to join our expanding team for a leading digital care company in the supported living department, Hall Green, Birmingham and surrounding areas. **We want someone to share our high quality values, be positive and want to make a difference. Being a Care Coordinator is about more than just rota...

  • Nurse Care Coordinator

    5 days ago

    Birmingham, Birmingham, United Kingdom Acentra Health Full time

    Job OverviewAcentra Health is a leading provider of innovative health solutions, empowering better health outcomes through technology, services, and clinical expertise. We are committed to redefining expectations for the healthcare industry.About the RoleWe are seeking a highly skilled Nurse Care Coordinator to join our team in Alabama. As a key member of...

  • Activity Coordinator Elderly Care

    5 months ago

    Birmingham, United Kingdom Selly Park Care Home Full time

    SELLY PARK CARE HOME IN BIRMINGHAM WE ARE LOOKING TO RECRUIT A LIVELY AND CREATIVE ACTIVITY PERSON TO JOIN OUR TEAM. DO YOU ENJOY HELPING OTHERS AND MAKING A SIGNIFICANT DIFFERENCE TO SOMEONES LIFE? COME ALONG TO MEET THE TEAM AND COLLECT AN APPLICATION FORM - ASK FOR JAS 0121 471 4244 ACTIVITY COORDINATORS WILL HELP TO SUPPORT RESIDENTS WITH THEIR DAILY...

  • Care Coordinator

    6 months ago

    Birmingham, United Kingdom Harborne Medical Full time

    **Main Responsibilities**: 1. Health Promotion Coordinate the practice annual health promotion programme, focussing on national and local campaigns and priorities. Ensure the programme is circulated across the practice, on the website, with the PPG, etc. and all necessary resources made available. Work closely with other Coordinators in particular, to...