Complaints Administrator

To provide a comprehensive administrative support service to the Complaints team and the Head of Customer Service. You will be responsible for providing effective and efficient clerical and administrative support to the Head of Customer Service and the Complaints Team. Distribute complaints satisfaction surveys and entering results from Equality, Diversity...

Are you looking for a rewarding administrative role where you can utilize your skills to provide excellent customer service?About the CompanyHirecracker is a well-established Credit Broker offering dynamic and client-focused services.We are seeking a motivated and organized Complaints Administrator to support our team in ensuring compliance with company...

We are looking for experienced Motor Complaint Administrators with a background in financial services to join a motor finance complaints team for a UK bank.You will be reading customer complaint letters and emails to understand the situation, reviewing facts and evidence, recording details onto the system and sending a response letter to the customer with...

**About The Role**: Here at CarFinance 247 we are looking for a bright and passionate Inbound Complaints Administrator to join our friendly Customer Care Team! Your primary function will be to complete outbound initial calls with both our customers and dealerships or finance lenders, to gain a full understanding of the complaint. You will be setting...

Job DescriptionHirecracker's Complaints Department requires a skilled Dispute Resolutions Coordinator to provide administrative support to complaint handlers. The ideal candidate will have at least 12 months of administrative experience, strong knowledge of Microsoft Office, and excellent organizational and communication skills.Responsibilities include...

About the RoleHirecracker is seeking a highly organized and detail-oriented Administrative Support Officer to join our Complaints Department. This is an exciting opportunity for someone looking to start or advance their career in administrative support.The successful candidate will be responsible for providing administrative support to complaint handlers,...

**Job Description**: Key responsibilities: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they...

Job OverviewWe are seeking a skilled Complaints Administrator to join our team at Hirecracker. This role is ideal for an administrative professional looking to develop their skills in complaint handling and customer service.The successful candidate will work closely with our client, a well-established Credit Broker, to support their fast-paced and supportive...

**Job Description**: Key responsibilities: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they...

We are now recruiting for a customer relations coordinator to join our growing customer services department. **Key responsibilities**: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final...

Key ResponsibilitiesWe are looking for a motivated and organized individual to fill this Complaints Administrator role. The successful candidate will:Work collaboratively with our team to handle complaints and queries.Use Microsoft Office tools to add information to our system and share details with the correct handlers.Assist in ensuring compliance with...

About Searchability Ltd:We are a forward-thinking Credit Broker, committed to delivering exceptional client-focused services.The Job Description:In this vital role, you will work as a Complaints Support Officer, supporting our Complaints department.You will be responsible for working with a shared mailbox to collect data from correspondence and adding...

**OVERALL SUMMARY** Join Close Brothers Motor Finance team where you will be responsible for managing the complaints recorded by the business as well as acting as a point of contact for insurance related and escalated complaints within the business. Working as part of the Complaints team our ideal team member will have previous experience in Complaint...

WHO WE ARE: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching...

Spire Healthcare is a leading independent hospital group in the United Kingdom, providing diagnostics, inpatient, day case and outpatient care from 39 hospitals and 8 clinics across England, Wales and Scotland.Job OverviewThis role involves supporting administrative duties for incomplete lists, telephone queries and complaints as part of our successful...

About This OpportunityThis is an exciting chance to join our team as a Customer Relations Administrator, contributing to the delivery of world-class customer experiences. As a key member of our Customer Relations team, you will play a pivotal role in shaping our approach to complaint handling and customer engagement.The successful candidate will possess...

Job DescriptionThe main objective of this role is to ensure that complaints are handled fairly and in accordance with FCA requirements. This involves recording complaints accurately, acknowledging them promptly, investigating and responding to each complaint, and maintaining detailed records of the investigation process.This role requires strong knowledge of...

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...

Hirecracker is a dynamic and client-focused Credit Broker looking for a skilled Complaints Administrator to join their team.Key ResponsibilitiesCollecting and logging data from correspondence using a shared mailboxProviding administrative support to complaint handlers, including phone-based supportEnsuring compliance with company guidelines and regulatory...

As a diligent and professional Contract Administrator, you will be working as part of the administration team for our Installations Team in Gorton. The role provides frontline support and outstanding customer service for our social housing and public sector clients.We are committed to developing talent at all levels, ensuring equality, diversity, and...