Complaints Administrator

To provide a comprehensive administrative support service to the Complaints team and the Head of Customer Service. You will be responsible for providing effective and efficient clerical and administrative support to the Head of Customer Service and the Complaints Team. Distribute complaints satisfaction surveys and entering results from Equality, Diversity...

**About The Role**: Here at CarFinance 247 we are looking for a bright and passionate Inbound Complaints Administrator to join our friendly Customer Care Team! Your primary function will be to complete outbound initial calls with both our customers and dealerships or finance lenders, to gain a full understanding of the complaint. You will be setting...

**Job Description**: Key responsibilities: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they...

Job OverviewWe are seeking a skilled Complaints Administrator to join our team at Hirecracker. This role is ideal for an administrative professional looking to develop their skills in complaint handling and customer service.The successful candidate will work closely with our client, a well-established Credit Broker, to support their fast-paced and supportive...

**Job Description**: Key responsibilities: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they...

We are now recruiting for a customer relations coordinator to join our growing customer services department. **Key responsibilities**: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final...

Key ResponsibilitiesWe are looking for a motivated and organized individual to fill this Complaints Administrator role. The successful candidate will:Work collaboratively with our team to handle complaints and queries.Use Microsoft Office tools to add information to our system and share details with the correct handlers.Assist in ensuring compliance with...

**OVERALL SUMMARY** Join Close Brothers Motor Finance team where you will be responsible for managing the complaints recorded by the business as well as acting as a point of contact for insurance related and escalated complaints within the business. Working as part of the Complaints team our ideal team member will have previous experience in Complaint...

WHO WE ARE: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching...

Spire Healthcare is a leading independent hospital group in the United Kingdom, providing diagnostics, inpatient, day case and outpatient care from 39 hospitals and 8 clinics across England, Wales and Scotland.Job OverviewThis role involves supporting administrative duties for incomplete lists, telephone queries and complaints as part of our successful...

About This OpportunityThis is an exciting chance to join our team as a Customer Relations Administrator, contributing to the delivery of world-class customer experiences. As a key member of our Customer Relations team, you will play a pivotal role in shaping our approach to complaint handling and customer engagement.The successful candidate will possess...

Job DescriptionThe main objective of this role is to ensure that complaints are handled fairly and in accordance with FCA requirements. This involves recording complaints accurately, acknowledging them promptly, investigating and responding to each complaint, and maintaining detailed records of the investigation process.This role requires strong knowledge of...

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...

**About The Role**: **Part time hours, 16 hours over Saturday & Sunday.** **£9,130.67 per annum.** Here at CarFinance 247 we are looking to recruit a part time Inbound Complaints Associate to join our Customer Care Complaints Team! As an Inbound Complaints Associate, you will be able to liaise confidently with our customers and internal stakeholders to...

The Regulatory Administrator sits within the Business Quality & Complaints team and will provide administrative support for this team and the wider L&R department. You are required to act as a point of contact for complainants, liaising with them to ascertain the main issues being raised and creating an accurate record and audit trail. The complaints journey...

Alexander Lloyd is partnered with a market leading Pension Consultancy and are currently recruiting for experienced Pension Administrator to join their fast-paced and collaborative BAU Pensions Admin team on a permanent basis! This position is aligned to their Manchester office and operate a hybrid working arrangement of 2x days a week in the office, 3x days...

Alexander Lloyd is partnered with a market leading Pension Consultancy and are currently recruiting for experienced Pension Administrator to join their fast-paced and collaborative BAU Pensions Admin team on a permanent basis! This position is aligned to their Manchester office and operate a hybrid working arrangement of 2x days a week in the office, 3x days...

SALES SUPPORT / CUSTOMER SERVICE Contract: Permanent Salary: £25,000 - £35,000 Location: Cheshire Hours: Mon-Fri (Full Time) **Keywords: Sales, Support, Administrator, Customer Service, SAP R3 skills, CRM Skills** - **Attractive salary between £25,000 - £35,000**: - **Opportunity to work in a dynamic and supportive team**: - **Chance to utilise your...

Contract Administrator Role OverviewThe Sureserve Group, a leading provider of compliance and energy services in the UK, seeks an experienced Contract Administrator to join its team. This role is based in Gorton and offers a unique opportunity for individuals to develop their skills in administration, customer service, and IT literacy.Key...

**Administrator** **Sale, Cheshire** **Salary £22 - £25K DOE** **Well established Business** Excellent opportunity to join this well-established business who are seeking an Administrator to support their busy Planning team. You must be flexible, proactive and willing to learn. **As an Administrator your duties will include**: - Identify follow up...