Complaints Contract Support Specialist
1 week ago
The Sureserve Group, a leading provider of compliance and energy services in the UK, seeks an experienced Contract Administrator to join its team. This role is based in Gorton and offers a unique opportunity for individuals to develop their skills in administration, customer service, and IT literacy.
Key Responsibilities:- Frontline Support: Provide exceptional customer service to clients via phone, email, and appointments.
- Problem Resolution: Handle complaints and issues efficiently, escalating when necessary to ensure timely resolutions.
- IT Proficiency: Possess strong MS Office skills (Word, Excel, Access) and the ability to quickly learn new systems.
- Gas Administration Experience: Although not essential, experience in domestic gas administration or similar fields is highly desirable.
- English Proficiency: Excellent written and verbal communication skills in English.
- Education and Qualifications: Relevant qualifications and experience are preferred but not required.
- Cycle to Work Scheme: After a qualifying period, employees can participate in this scheme.
- Employee Voice Programme: A platform for employees to share their ideas and suggestions.
- Employee Wellbeing Programmes: Occupational health support, telephone counseling, and other wellbeing initiatives.
- Bonuses and Awards: Service level awards and bonuses for outstanding performance.
The successful candidate will undergo right to work and DBS checks as part of our employment procedures. With a competitive salary range of £25,000 - £30,000 per annum, this role presents an exciting opportunity for growth and development within the Sureserve Group.
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Complaints Resolution Specialist
1 week ago
Manchester, United Kingdom First Central Services Full timeFirst Central Services is looking for a Complaints Resolution Specialist to handle customer complaints in a fair and efficient manner. The successful candidate will have a strong background in complaint handling or similar and be able to communicate effectively with customers.In this role, you will be responsible for:Investigating and resolving customer...
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Complaint Resolution Specialist
7 days ago
Manchester, United Kingdom First Central Services Full time**Complaint Resolution Specialist Role**We are a leading insurance company that prioritizes customer satisfaction. We're looking for a skilled Complaint Resolution Specialist to join our team in Haywards Heath or Salford Quays.The successful candidate will be responsible for resolving customer complaints, logging and allocating work, and ensuring compliance...
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Complaints Specialist
5 months ago
Manchester, United Kingdom Coop Full time**Complaints Specialist** £23,500 plus excellent benefits (Work level 6C) Manchester city centre, hybrid working. Your first month will be spent in the office during the training period, and then you’ll spend 2 days a week in the office (find out more about our hybrid working policy at colleague.coop.co.uk/hybrid-working-policy) 8-month...
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Complaints Resolution Specialist
2 weeks ago
Manchester, United Kingdom DWF Full timeAbout the RoleWe are seeking a highly skilled Complaints Resolution Specialist to join our team at DWF.Job Summary:The Complaints Resolution Specialist will be responsible for overseeing the complaints function, ensuring all complaints (SRA regulated and non-regulated) are investigated and resolved efficiently. This involves liaising across the Group,...
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Housing Complaints Officer
5 months ago
Manchester, United Kingdom Bridge of Hope Full timeEden Brown are seeking a highly efficient Customer Complaints Officer on a permanent contract in Manchester As a Specialist Complaints Officer your role will involve: - Managing all complaints activity, ensuring the highest possible standard of service is provided to customers. - Ensuring all complaints, however received, are managed and investigated in...
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Complaints Resolution Specialist
2 weeks ago
Manchester, United Kingdom DWF Full timeAbout the RoleWe are seeking a skilled Complaints Resolution Specialist to join our team at DWF, a leading global provider of integrated legal and business services.As a key member of our Risk and Excellence team, you will oversee the complaints function, ensuring all complaints (SRA regulated and non-regulated) are investigated and resolved efficiently....
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Complaints Handler
2 days ago
Manchester, United Kingdom Robert Walters Full timeCOMPLAINTS HANDLER Salary : £25,000 Location : Manchester City Centre - onsite Contract : Permanent Hours : Monday - Friday (9am-5:30pm) Keywords: Complaints Handling, Service Issues, Client Support, Retention Rates, Salesforce, CRM, B2B Our client is on the lookout for a dedicated and experienced Complaints Handler to join their dynamic team in Manchester...
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Complaints Handler
11 hours ago
Manchester, United Kingdom Robert Walters Full timeCOMPLAINTS HANDLER Apply below after reading through all the details and supporting information regarding this job opportunity.Salary : £25,000 Location : Manchester City Centre - onsite Contract : Permanent Hours : Monday - Friday (9am-5:30pm) Keywords: Complaints Handling, Service Issues, Client Support, Retention Rates, Salesforce, CRM, B2B Our client is...
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Complaints Resolution Specialist
5 days ago
Manchester, Greater Manchester, United Kingdom CV-Library Full timeJob DescriptionWe are seeking a detail-oriented and customer-focused individual to join our Compliance Department as a Complaints Analyst. This role plays a pivotal part in ensuring exceptional service is provided by resolving escalated and complex customer complaints efficiently, in line with FCA regulations.
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Complaints Coordinator
2 months ago
Manchester, United Kingdom CV-Library Full timeComplaints Officer Full time, 37 hours per week £17.50 per hour Temporary ongoing contract Hybrid working is available (1 day per week in office) Our team at Sellick Partnership are actively seeking a full time Complaints Coordinator for a client based in Manchester. This role will focus on receiving and managing customer complaints with a focus...
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Complaints Handler
4 days ago
Manchester, United Kingdom Robert Walters Full timeCOMPLAINTS HANDLERSalary: £25,000Location: Manchester City Centre - onsiteContract: PermanentHours: Monday - Friday (9am-5:30pm)Keywords: Complaints Handling, Service Issues, Client Support, Retention Rates, Salesforce, CRM, B2BOur client is on the lookout for a dedicated and experienced Complaints Handler to join their dynamic team in Manchester City...
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Complaints Handler
3 days ago
Manchester, United Kingdom Robert Walters Full timeCOMPLAINTS HANDLER Salary : £25,000 Location : Manchester City Centre - onsite Contract : Permanent Hours : Monday - Friday (9am-5:30pm) Keywords: Complaints Handling, Service Issues, Client Support, Retention Rates, Salesforce, CRM, B2B Our client is on the lookout for a dedicated and experienced Complaints Handler to join their dynamic team in...
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Complaints Handler
13 hours ago
Manchester, United Kingdom Robert Walters Full timeCOMPLAINTS HANDLERSalary: £25,000Location: Manchester City Centre - onsiteContract: PermanentHours: Monday - Friday (9am-5:30pm)Keywords: Complaints Handling, Service Issues, Client Support, Retention Rates, Salesforce, CRM, B2BOur client is on the lookout for a dedicated and experienced Complaints Handler to join their dynamic team in Manchester City...
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Complaints Handler
4 weeks ago
Manchester, United Kingdom Robert Walters Full timeCOMPLAINTS HANDLERSalary: £25,000Location: Manchester City Centre - onsiteContract: PermanentHours: Monday - Friday (9am-5:30pm)Keywords: Complaints Handling, Service Issues, Client Support, Retention Rates, Salesforce, CRM, B2BOur client is on the lookout for a dedicated and experienced Complaints Handler to join their dynamic team in Manchester City...
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Specialist Support Worker
6 months ago
Manchester, United Kingdom Time Specialist Support Full timeTime Specialist Support is looking for competent, passionate staff in the Manchester to work with autistic children and young people. The job entails supporting young people accessing social activities in the community and support is needed mainly for after school and weekends. **Job Type**: Part-time **Salary**: £11.00-£14.00 per hour Expected hours: 3...
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Complaints Officer
6 months ago
Manchester, United Kingdom Jobwise Full time**Are you experienced in handling and responding to complaints. We have an immediate opportunity for a Complaints Officer to support one of our NHS Clients. This will be a temporary contract, working 37.5 hours per week. The training would take place on side at the office in M1 postcode and then working remotely. Paying £11.76 per hour** **What will you be...
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Complaints and Quality Assurance Specialist
1 month ago
Manchester, United Kingdom First Central Services Full timeWe're First Central Insurance & Technology Group, an innovative insurance company. We're looking for a Complaints and Quality Assurance Specialist to join our team.This role involves evaluating problems and ensuring the quality of internal processes. You'll review our formal complaints process, undertake root cause analysis, and drive actions to resolve...
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Complaints Handler
6 months ago
Manchester, United Kingdom Close Brothers Group Full time**OVERALL SUMMARY** Join Close Brothers Motor Finance team where you will be responsible for managing the complaints recorded by the business as well as acting as a point of contact for insurance related and escalated complaints within the business. Working as part of the Complaints team our ideal team member will have previous experience in Complaint...
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Housing Complaints Assistant
6 months ago
Greater Manchester, United Kingdom Eden Brown Full timeEden Brown are seeking a highly experienced Housing Complaints Assistant to work on a 3 month temporary assignment in Manchester The role is a hybrid position with a mixture of working from home and in the office. However, office working will be required for the first two weeks Your responsibilities will essentially involve providing admin and telephone...
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Temporary Complaints Handler
6 months ago
Greater Manchester, United Kingdom Eden Brown Full timeEden Brown are seeking a highly experienced Complaints Handler to work on a 3 month temporary assignment in Manchester The role is a hybrid position with a mixture of working from home and in the office. However, office working will be required for the first two weeks Your responsibilities will essentially involve providing admin and telephone support to...