Customer Service and Complaint Resolution Role

3 weeks ago


Manchester, United Kingdom Hirecracker Full time

Hirecracker is a dynamic and client-focused Credit Broker looking for a skilled Complaints Administrator to join their team.

Key Responsibilities
  • Collecting and logging data from correspondence using a shared mailbox
  • Providing administrative support to complaint handlers, including phone-based support
  • Ensuring compliance with company guidelines and regulatory policies
  • Collaborating with other departments to handle additional requests

In this important role, you will be responsible for collecting data from correspondence, adding it to our system, and sharing details with the correct handlers.

We offer a competitive salary of £23,500 - £25,500 per annum, along with opportunities to grow and develop within our team.



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