Graduate Customer Service Adviser
6 months ago
Do you want to work in a supportive environment where you are recognised and rewarded for your contribution?
- Do you enjoy helping customers?
Recruitment Index are proud to represent our Harpenden based client, in the search for a customer focussed individual to join their friendly and vibrant team.
Job Title: Customer Service Advisor
**Salary**: Up to £25,000
Location: Harpenden
Contract: Permanent, full-time
Hours: Monday to Friday - 35 hours per week
**Benefits**:
- Supportive learning environment
- 25 days paid holiday per year plus bank holidays
- Health & Wellbeing plan
- Employee Assistance Programme
- Employee discounts
**What you’ll be doing**:
- Providing a first-class customer service over the telephone
- Handling insurance claims and renewals
- Communicating with clients, agents and third-party providers
**What we are looking for**:
- You will have a passion for customer service and experience in a customer-facing role
- Minimum of 5 GCSE's (inc Maths & English)
- Be an empathetic, supportive communicator who listens and responds to customer’s needs
- Excellent interpersonal skills
- Adaptable and enjoy working in a fast-paced environment
- Career driven and ambitious
- Organised with high attention to detail
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£25,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Employee mentoring programme
- Transport links
Schedule:
- Monday to Friday
Application question(s):
- Can you commute to Harpenden within 30 minutes?
- Do you have a minimum of 5 GCSE's inclusing Maths & English
- Do you have customer service experience?
Work Location: In person
Reference ID: JI/2606
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