Customer Service Supervisor

5 months ago


Harpenden, United Kingdom Rothamsted Research Full time

Overview Of Role- The Customer Services Supervisor is based at the campus receptions and works across all elements of the campus and with a variety of stakeholders. The post holder will be a first point of contact for all areas of the business and will consistently need to present, demonstrating excellent conduct and high standards in their role and communication with all stakeholders. The post attracts a salary ranging between £25,000 and £28,000 per annum, dependent on experience, for 37 hours per week.- About The Company- Rothamsted Enterprises Limited (REL) was established in 2015 by its shareholders, Lawes Agricultural Trust, Rothamsted Research and BBSRC. Rothamsted Enterprise is a commercial organisation that generates income which is gifted back to the partners to contribute to the ongoing science and research undertaken by Rothamsted Research.
REL’s Key strategic objectives are
- To ensure financial sustainability
- To foster relationships on and offsite
- To facilitate opportunities for collaboration and growth and deliver impact
- To Align ourselves with Government priorities

Our portfolio includes.
- Office and Lab spaces to rent to start up business.
- A modern conference centre.
- A campus café
- A Grade 1 listed Manor house
- Our team culture is supportive, friendly, honest, hardworking, and ambitious.
We have a strong commitment to learning and development, equality, and diversity. An attractive benefits package including 25 days annual leave plus bank holidays; a generous pension scheme, with salary sacrifice option; an attractive campus close to nature, offering walks and recreational activities - such as tennis courts, and a small gym; the campus offers free parking and excellent transport links.



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