Customer Service Advisor

4 months ago


Harpenden, United Kingdom The Recruitment Index Full time

Do you want to work in a supportive environment where you are recognised and rewarded for your contribution?
- Do you enjoy helping customers?

Recruitment Index are proud to represent our Harpenden based client, in the search for a customer focussed individual to join their friendly and vibrant team.

Job Title: Customer Service Advisor

**Salary**: Up to £25,000

Location: Harpenden

Contract: Permanent, full-time

Hours: Monday to Friday - 35 hours per week

**Benefits**:

- Supportive learning environment
- 25 days paid holiday per year plus bank holidays
- Health & Wellbeing plan
- Employee Assistance Programme
- Employee discounts

**What you’ll be doing**:

- Providing a first-class customer service over the telephone
- Handling insurance claims and renewals
- Communicating with clients, agents and third-party providers

**What we are looking for**:

- You will have a passion for customer service and proven experience in a customer-facing role
- Be an empathetic, supportive communicator who listens and responds to customer’s needs
- Excellent interpersonal skills
- Adaptable and enjoy working in a fast-paced environment
- Career driven and ambitious
- Organised with high attention to detail

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Employee mentoring programme
- Transport links

Schedule:

- Monday to Friday

Application question(s):

- Can you commute to Harpenden within 30 minutes?
- Do you have office based customer service experience?

Work Location: In person

Reference ID: JI/2606



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