Customer Service Advisor

1 week ago


Harpenden, United Kingdom Profile Resourcing Limited Full time

**Customer Service Advisor**

We are ideally looking for someone with office-based experience with excellent customer service and communication skills.
- Salary Range: £20,000 - £24,000
- Full Time
- Location: Harpenden, Hertfordshire

Tasks and responsibilities will be:

- Follow all department procedures
- _Obtaining employment references via telephone from companies in the UK and Overseas._
- Ensure all employment screening tasks are executed daily
- Data analysis and research
- Handling and managing confidential documents and files
- Quality Control

Essential requirements:

- Fluent in spoken and written English
- _Good customer service with a polite and professional telephone manner_
- You will be computer literate, a knowledge of Word and Excel will be an advantage
- The ability to deal with people of all levels in a confident and professional manner
- Excellent written and verbal communication skills
- Excellent organisational skills and good attention to detail
- Approachable, Hard Working, Credible, Flexible
- Honesty, integrity and discretion are an absolute must.
- Outgoing and bubbly personality
- Goal orientated and influential
- Team Player
- Fun and vibrant office environment
- Rapidly expanding company
- Pension Scheme (Auto Enrolment)
- Competitive salary
- Good location with easy access to London
- Strong team ethic
- Career progression
- 2 days flexitime per month
- Free Car Parking



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