Neighbourhood Administration Officer

7 months ago


Manchester, United Kingdom Great Places Housing Group Full time

Job Advert

**NEIGHBOURHOODS ADMINISTRATION OFFICER**

The Neighbourhoods Administration Officer supports a regional team in the delivery of high quality housing and neighbourhood management services, working to ensure sustainable neighbourhoods, self-sufficient customers and an exceptional ‘first point of contact resolution’ customer experience. Responsible for ensuring the smooth and efficient operation of the regional administration processes and providing co-ordination and support to a largely field-based team.

What you’ll be doing
- To deliver high quality administration for the regional housing team to support efficient and effective working.
- To provide support in co-ordinating the activities of a largely field-based team and ensuring safe lone working practices and ensure health and safety practices are adhered to.
- To be responsible for general administrative tasks, including setting up team/ regional meetings, arranging training sessions, taking minutes of meetings etc.
- To assist Neighbourhood Services Managers’ with administrative tasks as required ensuring efficient and effective working practices, and freeing up the time of field-based colleagues to provide services in neighbourhoods and customers’ homes. These can include (but are not limited to) advertising properties on online portals, drawing down shortlists, managing lettings enquiries, updating social media, heat network metering, key worker accommodation records, ordering furniture and white goods.
- To deputise for neighbourhood colleagues when required (and as appropriate) to ensure consistent service delivery to customers and that business objectives are met.
- To support in the production of reports and management information relating to performance and compliance as required.
- To support the delivery of regional action plans by collecting and recording data to enable the effective tracking of progress made.
- To complete coding of invoices as directed by managers and to raise purchase orders as required, using the Purchase to Pay system in line with Great Places procurement practices.

What you’ll need
- Knowledge of CRM, case management and purchase order systems (desirable)
- Good written and verbal communication
- Organisation and ability to time-manage work load
- Experience of collating information in an organised and planned way and presenting this in a way that is easy to understand.
- Able to complete tasks accurately and manage competing priorities to meet deadlines.
- Experience of detailed administration and recording procedures, maintaining confidentiality in line with data protection and safeguarding regulations.
- Experience of undertaking administration tasks, preferably in a busy housing/property management environment.
- Effective liaison with colleagues/other stakeholders to exchange information and resolve problems.
- Use of full range of Microsoft Office, housing management and other software systems

What we need from you
- Ability to work as part of a team as well as on own initiative
- Ability to work collaboratively and build relationships and networks inside and outside of the organisation.
- Ability to work flexibly and when needed outside normal working hours.
- An ability to maintain a positive approach throughout periods of change and embrace a continuous improvement culture.
- Professional and value led with integrity, inclusivity and respect for diversity.
- Have a non-judgemental approach, being respectful of others.
- Resilient and self-motivated.

What we give you in return for your hard work and commitment
- ** Pension** **|**DC Scheme (up to 10% contribution from both colleague and Great Places)
- ** WPA** **|**Healthcare auto enrolled at no contribution level with £1250 of savings available
- option to increase & add on family members
- ** The Market Place** **|**high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
- ** Annual Leave** **|**Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
- ** Savings Club** **|** You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)
- ** Sharing Greatness | **Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets
- ** Help with transport | **We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates.

At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.


  • Neighbourhood Officer

    1 month ago


    Manchester, United Kingdom CV-Library Full time

    Neighbourhood Officer Manchester - Various Sites Salary: £41,082 Permanent, Full Time, 35 hours per a week Closing date: 11 Dec 2024 Potential Interview date: TBC We are expanding and seeking a Neighbourhood Officer who can proactively lead the delivery of a customer-focused service in a defined geographical area. You’ll deliver a...

  • Neighbourhood Officer

    2 weeks ago


    Manchester, United Kingdom One Manchester Full time

    Neighbourhood OfficerManchester - Various SitesSalary: £41,082Permanent, Full Time, 35 hours per a weekClosing date: 11 Dec 2024Potential Interview date: TBCWe are expanding and seeking a Neighbourhood Officer who can proactively lead the delivery of a customer-focused service in a defined geographical area. You’ll deliver a high-quality housing and...


  • Manchester, United Kingdom One Manchester Full time

    Job Title: Neighbourhood Development OfficerWe are seeking a motivated and enthusiastic Neighbourhood Development Officer to join our team and contribute to the regeneration of communities in Manchester. The successful candidate will be responsible for delivering neighbourhood services, working closely with residents, community groups, and stakeholders to...

  • Neighbourhood Officer

    7 hours ago


    Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

    Neighbourhood Officer - Remote Working Visit a Patch in Manchester - 3 Months Temporary **Your new company** Hays are currently partnering with a large housing association based in the North West to recruit a neighbourhood officer on a 3 month temporary contract. The role is home based but does require you to visit a patch of properties in Manchester. **Your...


  • Manchester, United Kingdom One Manchester Full time

    **Full Time, Permanent** **35 hours per a week** - Are you looking for a new opportunity to make a real difference in the communities we support?_ - Are you an experienced neighbourhood officer, looking to progress your career?_ We have a unique and exciting role as part of our new neighbourhood model. Do you have a passion for delivering in...


  • Manchester, United Kingdom Bridge of Hope Full time

    Eden Brown are seeking a highly experienced Neighbourhood Housing Officer on a 8 week temporary contract situated in Manchester The role as Housing Officer is Hybrid - Part home - Part patch working As a Housing Officer your role will involve: - Providing a frontline service to tenants across Manchester - Dealing with ASB issues - Managing Income...


  • Manchester, United Kingdom Reed Talent Solutions Full time

    Manchester City Council have two exciting opportunities for Neighbourhood Housing Officers (NHO) to work on a fixed-term basis at Northwards Housing Group. As an NHO, you will have the ability to help the community grow, become a better place to live and benefit from the satisfaction of making a difference. Pay rate **PAYE**: £13.51 -...


  • Manchester, United Kingdom Cheetham Hill Advice Centre (CHAC) Full time

    Job description **Finance and Administrative Officer** **Location**:Cheetham Hill Advice Centre, Manchester M8 9AR **Hours of work**: Part-time (21 hours per week worked over 3 or 4 days) **Salary**: £28,770 pro rata (£17,262 actual) **Cheetham Hill Advice Centre (CHAC)** Cheetham Hill Advice Centre has been serving the community in Manchester Since...


  • Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

    Neighbourhood Officer - Mixture of working from home and office in Manchester - Temporary On-Going **Your new company** Hays are currently partnering with a large housing association based in the North West to recruit a neighbourhood manager on an on-going temporary contract. The role is a mixture of working from home and working from the office based in...


  • Manchester, United Kingdom Great Places Housing Group Full time

    **Salary**: Circa £27,000 **Job Type**: Full Time, Permanent **Location**: Greater Manchester - North **Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Reporting to the Area Services Manager, the Neighbourhood Services Manager has...


  • Manchester, United Kingdom Cromwood Housing Full time

    Cromwood Housing specialise in **ABEN** and Temporary Accommodation providing an array of property services to a selection of Local Authorities, the Home Office, landlords and tenants. We play a key role in helping to prevent homelessness in Manchester. Currently we are looking for an experienced **Neighbourhood Housing Officer** to manage a portfolio of...


  • Manchester, United Kingdom Manchester City Council Full time

    **About The Role**: **Working Hours**: 35 hours per week **Contract Type**: Full-Time, Permanent **Closing Date**: *** **Driving Licence** - you must always hold a full valid driving licence The successful applicant will act as a member of a team and contribute to the delivery of neighbourhoods of choice through the provision of a comprehensive range of...


  • Greater Manchester, United Kingdom Cromwood Housing Full time

    Cromwood Housing specialise in **ABEN** and Temporary Accommodation providing an array of property services to a selection of Local Authorities, the Home Office, landlords and tenants. We play a key role in helping to prevent homelessness in Manchester. Currently we are looking for an experienced **Neighbourhood Housing Officer** to manage a portfolio of...


  • Manchester, United Kingdom Bridge of Hope Full time

    Join Manchester City Councils Integrated Neighbourhood Team: Empower Adults with Compassionate Care Manchester City Council is seeking dedicated Adult Social Workers to join our dynamic Integrated Neighbourhood Team. With a competitive pay rate of £30 per hour, this role offers an opportunity to make a meaningful impact in our community. Why Choose...


  • Manchester, United Kingdom Page Personnel Finance Full time

    **Client Details** The client is a Housing Trust based in Manchester who are responsible for managing approximately 9,000 homes for social and affordable rent. They aim to provide neighbourhoods and homes that the local community can be proud of. **Description** The key responsibilities of the Data Protection Administrator include: - Promoting data...

  • Office Administrator

    6 months ago


    Manchester, United Kingdom Ador Talent Ltd Full time

    Ador Talent are working with a property and building/construction company based in Didsbury who are looking to hire a part time Office Administrator/ Accounts Administrator within their stylish offices based in Didsbury (off Wilmslow Road). This is a great opportunity that can offer you flexibility on the hours you work to fit around your homelife, school...


  • Manchester, United Kingdom Gibson Hollyhomes Full time

    **Office Administrator** **Manchester City Centre** **£18,500 - £20,000** **No experience necessary** **Hybrid hours** **Future progression** An exciting job has arisen to join a company as an Office Administrator. You will be working in a team environment, providing administrative and file support to a team. **Job description for Office...


  • Manchester, United Kingdom New Century Full time

    **Office Administrative Assistant Job Description** **New Century Kitchen** **WHO ARE WE?** And now for something completely different Manchester’s iconic New Century Hall was transformed in 2022 after a £10m restoration and build. “New Century” is home to a live music, performance and events space; an eclectic mix of independent kitchens, and a...


  • Manchester, United Kingdom Skillection Ltd Full time

    Office Administrator Manchester Salary IRO £23K PA Working hours are 37.5 per week Monday to Friday (core hours Mon - Fri 9.00am - 5.00pm) Skillection are working with their fantastic Manufacturing client in the North West assisting them in the appointment of an Office Administrator with a focus on purchasing for their business. **Job Purpose** -...


  • Manchester, United Kingdom Gibson Hollyhomes Full time

    **Office Administrator** **Manchester City Centre, M3** **£18,000 - £20,000** **Nice team** **Full training provided** **Career opportunity** An established company have a new job available to join them as a Trainee Administrator to support their existing team. This is a great opportunity to develop an office career with full training and career...