Neighbourhood Housing Officer

3 days ago


Manchester, United Kingdom Cromwood Housing Full time

Cromwood Housing specialise in **ABEN** and Temporary Accommodation providing an array of property services to a selection of Local Authorities, the Home Office, landlords and tenants. We play a key role in helping to prevent homelessness in Manchester.

Currently we are looking for an experienced **Neighbourhood Housing Officer** to manage a portfolio of 70-100 properties with the Manchester Area. This role involves remote working from your housing area to provide direct support to your tenants. You would manage your own caseload, following policies and procedures to meet key performance objectives.

**Salary**:£25,000 - £27,000 per annum, depending on experience
**Hours**:Monday - Friday, 9am - 5.30pm

**Benefits**:Work tablet and mobile phone, car for business use & 32 days paid annual leave

**Main duties include**:

- Conduct property induction with tenants ensuring all items with are replaced/repaired as required in line with the inventory procedure
- Conduct monthly inspections reporting back on defects required
- Conduct void inspection detailing all works required to bring the property back up to standard
- Ensure the properties are maintained according to Health and Safety guidelines and company procedures
- Make recommendations to line manager regarding any relocations of tenants and termination of properties to provide more efficient use of portfolio/void management
- Effect minor property repairs as necessary e.g. light bulb and lock changing

**Essentials required for the role**:

- Previous property experience ideally in social housing
- Excellent communication and interpersonal skills
- The ability to develop professional relationships with a wide range of people
- Be self-motivated, organised and able to manage time effectively
- Must have a keen eye for details
- A valid driving licence is also essential

If you have the required experience and skills described, and are looking for a challenging and rewarding role, we look forward to hearing from you.

We look forward to receiving your CV and cover letter explaining why you are suitable for this role. By submitting your CV you are giving your consent for us to use your details to assess your suitability for this vacancy.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Please tell us the first part of your postcode

**Experience**:

- managing a portfolio of social housing: 1 year (preferred)

Licence/Certification:

- driving licence (preferred)

Work Location: On the road



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