Customer Service Coordinator
2 months ago
Our client, based in Castle Donington, are looking for a Customer Service Coordinator to join their team. They are a fantastic company to work for with a great working environment and fantastic benefits including hybrid working and flexi-time.
Monday to Friday (work from home 1 day a week).
25 days holiday + bank holidays (can purchase more holidays).
£27,000 - £30,000 depending on experience.
Customer Service Coordinator - The Role:
- Working as part of the team to support end to end order processing function and support continuous improvement.
- Receiving purchase orders for all products and validating the orders.
- Liaising with planners for delivery confirmation and distribution of order acknowledgements accordingly.
- Acting as the main interface between the Department and all interested parties.
- Monitoring orders throughout the production process, ensuring any delays or risks are communicated back to all interested parties.
- Liaising with relevant parties to ensure orders are shipped in accordance with instructions.
- GCSE passes (or equivalent) in English and Maths
- Previous experience in a customer orientated role
- Proficient in MS Office packages including Word, Excel and Outlook
- Knowledge of Business Central systems
- Excellent communication skills, both verbally and written
- Excellent attention to detail
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