Client Support Assistant

3 months ago


Ipswich, United Kingdom Medequip Assistive Technology Ltd Full time

**Client Support Assistant**

**Salary**: from £20,319

**Hours of work**:37.5 hrs /week

**Location**:Ipswich

Medequip Connect is part of Medequip Assistive Technology Ltd and we are a county-wide provider of Emergency Mobile Response, Pendant Alarm Monitoring Services and Assistive Telecare Services for the elderly and vulnerable adults in the UK. Our service enables people to remain independent for longer, with their families in their own homes.

We are looking to recruit a Client Support Assistant to join us. You will be based from our Ipswich office and be able to provide a professional support service, in alignment with TSA standards, which enables people to maintain their independence in their own home.

Medequip as a values-driven organisation places an emphasis not only on results but also on how those results are achieved. There is particular focus on safety, empathy, respect, teamwork, and excellence in all we do.

**The Role**
- Visiting clients homes to carry out referrals, maintenance and installing alarm equipment and explaining how the equipment/careline alarm works.
- Undertaking client assessments and reviews.
- To assist in the cleaning, recycling and auditing of the stock and maintain current databases.
- To work with the clients, their families, and third-party’s such as GPs, nurses, social workers in order to maintain the independence and well-being of the client.
- To assist with the promotion of the service in local communities.

**The Person**
- If you have genuine empathy for the welfare of elderly adults, this role will suit you. No specific experience is necessary, only a responsible and caring nature and a flexible approach.
- You will need a full UK driving licence and access to an appropriately insured and taxed vehicle for business use, unless the use of a Company vehicle is made available.

**The Benefits**
- Pension Scheme and Life Assurance
- Employee Assistance Programme (Free counselling and Support Service)
- Uniform is provided
- Continuous training and development

We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.

**Salary**: From £20,319.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount

Schedule:

- Day shift

Licence/Certification:

- Driving Licence (required)

Work Location: On the road



  • Ipswich, United Kingdom Templegate Full time

    **TEMPLEGATE RECRUITMENT** **Financial Services Specialist Recruiters** **Job Title**: Client Services Support **Location**: Ipswich **Salary**: £20,000 to £27,000 depending on qualifications and experience. **Benefits** : Competitive Salary, Generous Holiday allowance, Child care Voucher scheme, Cycle to Work Scheme, Employee Assistance Programme...


  • Ipswich, Suffolk, United Kingdom WTW Full time

    Are you interested in joining a team dedicated to delivering outstanding client support? Would you prefer a position in a Contact Centre that focuses on assisting rather than selling or dealing with difficult calls? Are you looking for a role that offers a standard Monday to Friday schedule without weekend obligations? If so, we may have the perfect...


  • Ipswich, Suffolk, United Kingdom Just Recruitment Group Full time

    Position Overview:The Client Support Coordinator plays a crucial role in managing and organizing technical project specifications and documentation within a dynamic Technical department. This position involves effective communication with both internal and external project stakeholders.Key Responsibilities:- Provide administrative assistance within the...


  • Ipswich, Suffolk, United Kingdom WTW Full time

    Are you interested in joining a dedicated team focused on delivering exceptional client support? Do you seek a position in a Contact Centre that prioritizes inbound communication without the pressure of cold calling or sales? Are you looking for a role that offers a consistent Monday to Friday schedule with no weekend obligations? If so, we may have the...


  • Ipswich, Suffolk, United Kingdom EG Group Full time

    Position: Client Support RepresentativeLocation: Ipswich, IP2 8NW Work Schedule: Part-Time / Full-Time Positions Available / Permanent Hourly Compensation: £11.75 for individuals over 21 | £10.00 for ages 18-20 Must be 18+ Incentive Program: Quarterly Bonus Opportunity Company: EG Group NEW STORE OPENING As a prominent independent convenience retailer, our...


  • Ipswich, Suffolk, United Kingdom Public Practice Recruitment Ltd - Experts in Public Practice Accountancy Recruitment UK-Wide Full time

    Are you looking to take your accounting career to the next level?Want to work for a firm that truly values your professional growth and offers exceptional support?Are you searching for a role that provides a market-beating salary and impressive career progression opportunities?This Assistant Client Manager job in Bury St Edmunds is a brilliant chance for a...


  • Ipswich, Suffolk, United Kingdom WTW Full time

    Are you interested in joining a team dedicated to delivering outstanding customer support? Do you seek a position in a Contact Centre that focuses on assisting customers without the pressure of cold calling or sales? Would you prefer a role that operates Monday through Friday, free from weekend obligations? If so, we may have the perfect opportunity for...


  • Ipswich, Suffolk, United Kingdom Auxillis Full time

    Salary: £26,149 pa + bonus up to £1,307 pa OTE Weekly Hours: 42.5 hours / week Our mission is to ensure seamless mobility for our clients. As a Client Support Specialist, you will be instrumental in delivering our award-winning service directly to customers, ensuring that our vehicles are positioned where they are needed, precisely when they are...


  • Ipswich, Suffolk, United Kingdom EG Group Full time

    Position: Client Support RepresentativeLocation: Ipswich, IP2 8NW Work Schedule: Part-Time / Full-Time Opportunities Available / Permanent Hourly Compensation: £11.75 for individuals over 21 | £10.00 for ages 18-20 Must be 18+ Incentive Program: Quarterly Bonus Opportunity Company: EG Group NEW STORE OPENING As a prominent independent convenience retailer,...


  • Ipswich, Suffolk, United Kingdom Opus People Solutions Full time

    About the Role: We are collaborating with a prestigious financial services organization that values a supportive and dynamic work environment. This company is known for its commitment to employee well-being and offers a culture that encourages both diligence and positive social initiatives.What We Offer: This position is ideal for individuals with strong...


  • Ipswich, Suffolk, United Kingdom Ambient Support Full time

    Position Available: Supportive Care Provider at Peppercorn HouseAbout Ambient SupportAmbient Support is a charitable organization in the UK dedicated to delivering care services for elderly individuals, those with mental health challenges, and persons with learning disabilities. With a legacy of over 25 years, we strive to improve the quality of life for our...


  • Ipswich, Suffolk, United Kingdom Ambient Support Full time

    Position Available: Supportive Care Provider at Peppercorn HouseAbout Ambient SupportAmbient Support is a charitable organization in the UK dedicated to delivering care services for elderly individuals, those with mental health challenges, and persons with learning disabilities. With a legacy of over 25 years, we strive to improve the quality of life for our...

  • Support Worker

    3 months ago


    Ipswich, United Kingdom Julian Support Full time

    **Support Worker -** **West Ipswich 24-Hour Housing Team** “I would not be where I am without this help” Are you ready to make a real difference; working with people who are experiencing significant challenges in their lives with compassion and understanding, helping them to use their own unique talents and strengths to develop a life of their...


  • Ipswich, Suffolk, United Kingdom Opus People Solutions Full time

    About the Role: We are collaborating with a distinguished financial services organization known for its exceptional workplace culture in Ipswich. This company emphasizes a balance between diligence and positive social and wellness initiatives, ensuring a supportive environment for all employees.Training and Development: You will benefit from a tailored...


  • Ipswich, Suffolk, United Kingdom WNS Global Services Full time

    Job OverviewFlexible Working Hours:Evening shifts available: 17:30 - 22:30Morning shifts available: 07:00 - 09:00Weekend shifts: 6-12 hours on Saturdays and Sundays.Applicants should be prepared to work either Saturday or Sunday, including bank holidays.Schedules are adaptable and will be discussed during the interview process.Note: A commitment to a 4-week...


  • Ipswich, Suffolk, United Kingdom Auxillis Full time

    Salary: £26,149 pa + bonus up to £1,307 pa OTE Weekly Hours: 42.5 hours / week About Us: At Auxillis, we are dedicated to ensuring seamless mobility for our customers. As a Customer Service Agent, you will be instrumental in delivering our award-winning service directly to clients, ensuring our vehicles are available when and where they are needed....


  • Ipswich, Suffolk, United Kingdom Solo Support Services Full time

    About the RoleWe are seeking a caring and dedicated individual to join our team as a Personal Care Assistant. As a Personal Care Assistant, you will provide support to an individual with complex health needs, enabling them to live independently and participate in community activities.Key ResponsibilitiesProvide personal care and support to the individual,...


  • Ipswich, Suffolk, United Kingdom Solo Support Services Full time

    About the RoleWe are seeking a caring and dedicated individual to join our team as a Personal Care Assistant. As a Personal Care Assistant, you will provide support to an individual with complex health needs, enabling them to live independently and participate in community activities.Key ResponsibilitiesProvide personal care and support to the individual,...


  • Ipswich, Suffolk, United Kingdom Auxillis Full time

    Salary: £26,149 pa + bonus up to £1,307 pa OTE Weekly Hours: 42.5 hours / week About Us: At Auxillis, we are dedicated to ensuring seamless mobility for our customers. As a Customer Service Agent, you will be instrumental in delivering our award-winning service directly to clients, ensuring our vehicles are efficiently dispatched and available when...


  • Ipswich, Suffolk, United Kingdom Auxillis Full time

    Salary: £26,149 pa + bonus up to £1,307 pa OTE Weekly Hours: 42.5 hours / week Our mission is to ensure seamless mobility for our customers. As a Customer Service Agent, you will be integral in delivering our award-winning service directly to clients, ensuring our vehicles are available precisely when and where they are needed. Role Overview: We...