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Client Support Specialist
3 months ago
Weekly Hours: 42.5 hours / week
Our mission is to ensure seamless mobility for our customers.
As a Customer Service Agent, you will be integral in delivering our award-winning service directly to clients, ensuring our vehicles are available precisely when and where they are needed.
Role Overview:
We are looking for a dedicated Customer Service Representative to become part of our supportive team in a call centre setting. In this position, you will manage a substantial volume of incoming inquiries from clients, providing outstanding service by addressing questions, resolving concerns, and fostering a positive customer experience. We emphasize a collaborative atmosphere where teamwork, support, and personal development are at the forefront. The ideal candidate will possess excellent communication and problem-solving abilities, with the capacity to juggle multiple responsibilities effectively. Previous experience in a similar capacity is advantageous, and a positive, team-oriented mindset is crucial.
While prior industry or vehicle rental administration experience is not necessary (as our comprehensive induction training will equip you), you will need to bring your customer service expertise, administrative skills, and most importantly, a calm, 'can-do' attitude ( along with a Full UK or EU Driving Licence, of course) to excel in this role.
Benefits of Working with Auxillis:
We offer a competitive salary, but there are numerous additional benefits available at Auxillis. Some of our most sought-after perks include (but are not limited to):
With over 50 locations nationwide, Auxillis is the preferred provider for tailored accident claims and mobility services for motorists, trusted by some of the UK's leading motor insurers and automotive brands to assist their customers during critical times.
We are also part of a larger network – ZIGUP, a premier provider of integrated mobility solutions, serving customers across the UK, Ireland, and Spain. Unlock your potential in a top-tier business, surrounded by inspiring colleagues and leaders, driven by the opportunity to advance in your career.
We are agile. We are experts. We are imaginative. We are reliable.
Propel your career forward with us.
