Housing Officer
7 months ago
**Housing Officer x2**
**Fixed Term Contract/ Secondment**
**Grade 4 - £32,076 - £39,186**
**Working 36.5 hours per week
A 6 month opportunity has arisen to develop your skills and knowledge within the South Housing Team as a Housing Officer.
This an exciting role for someone with the right skills and attitude to make a real difference to the lives of people and places where we live.
You will undertake an exciting range of housing management duties. You'll develop trusting relationships with residents, and voluntary and statutory agencies as well as work with the legislation and regulations that housing professionals need to know. You'll approach more complex matters that can arise, like dealing with anti-social behaviour and sustaining tenancies. This role will be working in our Housing Management teams, dealing with cases of anti-social behaviour, handling customer queries and supporting our tenants to thrive.
The role is customer-facing and requires you to be physically present on our estates, showing our customer that we care about them and be primarily responsible for sustaining successful tenancies and making the best use of our stock. The work is varied and often includes addressing complex people-related matters as well as property-related and ensuring communal spaces are kept clean and green. The role incorporates a degree of lone working whilst predominantly working within the wider organisation and team, communities, and external partners.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
A Disclosure and Barring Service (DBS) check may be undertaken
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Job Description and Person Specification: Housing Officer JD GR4.doc n
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